Privy vs JustCall: Which Should You Choose in 2026?
Choosing between Privy and JustCall comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Privy
The fastest way to grow sales with email & SMS for e-commerce.
Best for you if:
- • You want the higher-rated option (8.2/10 vs 0.0/10)
- • You need email marketing features specifically
- • All-in-one email and SMS marketing for e-commerce.
- • Powerful list growth tools with popups and targeting.
JustCall
Cloud phone system for sales and support
Best for you if:
- • You need call center features specifically
- • You need cloud phone system for sales and support
- • You need professional-grade features
| At a Glance | ||
|---|---|---|
Price | Paid | Paid |
Best For | Email Marketing | Call Center |
Rating | 82/100 | —/100 |
| Feature | Privy | JustCall |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | 82 | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 95 |
| Categories | Email MarketingMarketing Automation | Call CenterSales Engagement |
Understanding the Differences
Both Privy and JustCall solve similar problems, but they approach them differently.Privy positions itself as "the fastest way to grow sales with email & sms for e-commerce." while JustCallfocuses on "cloud phone system for sales and support". These differences matter depending on what you're trying to accomplish.
When to Choose Privy
Privy makes sense if you're looking for a comprehensive paid solution. With a score of 82/100, it's our top pick in this comparison.
When to Choose JustCall
JustCall is worth considering if you need a professional-grade tool.
Who Should Use What?
Bootstrapped or small team?
Neither is free, but both have their value. Test them both and see which clicks.
We'd pick: JustCall
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Privy handles scale better in our testing.
We'd pick: Privy
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Privy is built for organizations like yours.
We'd pick: Privy
Still not sure? Answer these 3 questions
How much can you spend?
Both are paid tools. If money isn't the issue, go with Privy—it scored higher.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Privy higher (82/100). But the community has upvoted JustCall more (95 votes). Pick your source of truth.
Key Takeaways
What Privy Does Better
- Higher overall score (82/100)
- Our recommendation for most use cases
Consider JustCall If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Privy (82/100). But the honest answer is that "better" depends on your situation. Privy scores higher in our analysis, but JustCall might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Privy or JustCall better?
Based on our analysis, Privy scores higher with 82/100. Privy ispaid while JustCall is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Privy to JustCall easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Privy and JustCall offer free trials?
Most software in this category offers free trials or free tiers. Privy is paid with potential trial.JustCall is paid with potential trial. Visit their websites for current trial offers.