Plans, costs, and free options for CSM AI
Last updated: February 2, 2026
Pricing Model
Freemium
Starting Price
Contact sales
Free Option
No
CSM AI offers a free tier with basic features, plus paid plans for users who need more advanced functionality.
Basic features included at no cost
Premium features with paid plans
See how CSM AI pricing compares to similar tools in Customer Success
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
CSM AICurrent CSM AI | No | — | —/100 | Details → |
![]() Guru AI-powered knowledge management for team... | Yes | $15/mo | 83/100 | Pricing → |
Chorus by ZoomInfoTop Rated Conversation intelligence | No | — | 84/100 | Pricing → |
Fireflies.aiBest Value AI meeting transcription and search | Yes | $10/mo | 84/100 | Pricing → |
tl;dv AI meeting recorder for sales and produc... | Yes | $18/mo | 84/100 | Pricing → |
Pendo Product experience platform | Yes | — | 83/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →CSM AI offers a free plan with limited features, plus paid plans for advanced functionality.
Yes, CSM AI offers a free tier with basic features. Upgrade to a paid plan for more functionality.
Check CSM AI's official website for current trial offers.
Free or freemium alternatives include Guru, Fireflies.ai, tl;dv. View our full comparison to find the best value.