Field Force Tracker
UnclaimedThe most powerful and easy-to-use all-in-one field service management software.
Visit WebsiteTL;DR - Field Force Tracker
- All-in-one field service management platform for comprehensive operations.
- Automates scheduling, inventory, billing, payments, and project management.
- Includes powerful mobile apps for field technicians and AI integrations.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms
Pros & Cons
Pros
- Comprehensive all-in-one solution reduces need for multiple software tools.
- Mobile apps empower field technicians with essential job and customer data.
- Supports multi-branch operations and international use with multiple time zones and currencies.
- Advanced features like AI integration and custom industry modules cater to diverse business needs.
- Real-time tracking and reporting provide full operational visibility.
Cons
- No free tier or explicit pricing details provided, requiring direct inquiry.
- The extensive feature set might have a learning curve for new users.
Ratings Across the Web
4.7(70 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Client Management with history trackingSmart Job Scheduling with drag-and-drop interfaceIntelligent Field Tech Management with skill and role assignmentsAdvanced Inventory Management with multi-warehouse support and barcode scanningContracts, Service Agreement Plans, and Warranties managementField Tech Location Tracking with real-time updatesMultiple Time Zones and Currencies supportAdvanced Invoicing and Quotes with custom formats
Pricing
Paid
Field Force Tracker offers paid plans. Visit their website for current pricing details.
What is Field Force Tracker?
Field Force Tracker is a comprehensive field service management software designed to automate and streamline all aspects of field operations for commercial and residential businesses. It offers an all-in-one platform for managing customer data, job scheduling, inventory, billing, contracts, payments, projects, and time management. The software is built for field service professionals, providing powerful mobile apps for technicians and advanced features for office administration.
This robust solution aims to maximize profits, grow businesses, and overcome operational challenges by integrating critical daily processes and providing real-time visibility. It eliminates the need for disparate systems by covering everything from billing and accounting to inventory, purchasing, sales, and customer service. With over 15 years of development and use in over 30 countries, Field Force Tracker is a scalable solution supporting multi-branch operations and offering custom industry modules and AI integrations for enhanced functionality.
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Field Force Tracker FAQ
How does Field Force Tracker handle inventory across multiple warehouses or job sites?
Field Force Tracker provides advanced inventory management capabilities that support single or multiple warehouses. It allows for tracking parts movement between warehouses and job sites, includes barcode reader support, and manages purchase orders and shipping tracking, all visible from a single dashboard.
Can customers interact directly with their service history or make payments through Field Force Tracker?
Yes, Field Force Tracker includes an Online Service Tickets and Customer Portal. This allows customers to access relevant company information, view past work history, invoices, and work orders, and utilize self-service payment options, reducing the need for direct calls.
What specific accounting software does Field Force Tracker integrate with, and are there other API integration options?
Field Force Tracker integrates with leading accounting software such as QuickBooks, Xero, and Sage. Additionally, it offers other API integration tools, allowing businesses to connect with various external systems for seamless data flow and continued use of their preferred accounting solutions.
How does Field Force Tracker assist in managing recurring revenue streams for service businesses?
The software supports the creation and management of Service Plans and Memberships. This feature enables businesses to build recurring customers by signing them up for service agreement programs, fostering loyalty, and generating consistent revenue.
What kind of project management capabilities are available for larger installation jobs?
Field Force Tracker includes Project Management and Progress Tracking tools specifically designed for large value installation projects. It provides real-time project management dashboards that display critical data to ensure projects stay on track and within budget.
Does Field Force Tracker offer any AI-driven features, and how do they enhance functionality?
Yes, Field Force Tracker incorporates AI integrations to enhance its functionality, particularly for more mature businesses. While specific AI features are not detailed, the integration aims to provide advanced capabilities beyond standard field service management, likely in areas like predictive maintenance, optimized scheduling, or enhanced analytics.
Source: fieldforcetracker.com