Fieldwork

Name: Fieldwork
Brand: Fieldwork
Price: 59 USD
Rating: 4.6 (27 reviews)

Claim this tool

Streamline field service operations, manage customer relationships, and automate payments for mobile workforces.

Field Management CRM Invoicing Payment Processing

Visit Website

4.6(27 across the web)

PaidVisit Website

Reviews onG2Capterra

27 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Reduces administrative burden and paperwork.

Biggest con

Pricing is per field user, which may increase costs for larger field teams.

TL;DR - Fieldwork

Comprehensive FSM for mobile workforces, especially pest control.
Automates scheduling, CRM, invoicing, and payment collection.
Provides real-time data access and reporting for operational efficiency.

Pricing: Paid only

Best for: Enterprises & pros

4.6/5 across review platforms

What is Fieldwork?

Editorial review

Fieldwork is a comprehensive Field Service Management (FSM) software designed for businesses with mobile workforces, particularly excelling in pest control, lawn care, pool service, and general field services. It centralizes critical business operations, allowing owners, administrative staff, and technicians to access data and manage tasks from anywhere via PC, tablet, or smartphone. The platform automates routine administrative tasks, enabling businesses to focus on client relationships and growth. Key functionalities include a robust CRM for customer profiles, scheduling, appointment reminders, and invoicing. It also simplifies payment collection through mobile apps, customer portals, and automated reminders, aiming to reduce costs, improve efficiency, and accelerate payment cycles. Fieldwork is highly customizable, integrating with existing workflows and offering features like chemical reporting for specialized industries. Fieldwork is built to be client-friendly, offering a branded customer portal for 24/7 access to invoices, contracts, and work history. It provides intuitive dashboards for insights into operations, growth, revenue, and employee performance, helping businesses make data-driven decisions. The software supports various file formats for attachments and offers integrations with QuickBooks Online and Zapier for enhanced accounting and workflow automation.

Available on: Web, iOS, Android

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcefieldworkhq.com ↗

Pros & Cons

Pros

Reduces administrative burden and paperwork.
Improves communication and efficiency across the team.
Accelerates payment collection with automated reminders and online options.
Offers specialized features like chemical reporting for specific industries.
Provides comprehensive reporting and dashboards for business insights.

Cons

Pricing is per field user, which may increase costs for larger field teams.
Advanced features like API access and multi-office support are only available on higher-tier plans.
The primary focus is on field service, so businesses without mobile workforces may find some features less relevant.

Ratings Across the Web

4.6(27 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

CRM & Customer PortalCalendar & Scheduling with drag-and-drop functionalityAutomated Payment Reminders & Credit Card ProcessingWork Order Management with Estimates and InvoicingChemical Reporting (e.g., NY PRL, California standards)Custom Forms for regulatory or internal needsQuickBooks Online IntegrationGoogle Mapping & Routing Optimization

Pricing Plans

Free Trial

Pricing checked Aug 6, 2026

Startup

$59 / Month

Everything in all plans.

Business

$79 / Month

Everything in all plans, plus:

Google Mapping
Routing Optimization
Device Management

Pro

$99 / Month

Everything in all plans, plus:

Google Mapping
Routing Optimization
Device Management
Contracts & Agreements
Technician Tracking
Multi-Office
Zapier Integration
API Access

Included in all plans

Office User Free
Phone/Chat Support
CRM
Calendar
Invoicing
Mobile Apps
Customer Portal
Reporting

Calculate your cost View full pricing

Is Fieldwork worth the price?

85/100

Fieldwork's pricing is quite competitive, especially for the feature set offered.

The Business tier at $79/month provides excellent value with routing optimization and device management, making it a strong contender. This pricing structure is best for small to medium-sized field service businesses looking for a comprehensive solution without breaking the bank.

Hidden Costs & Gotchas

Per-user pricing not explicitly stated

Advanced integrations may cost extra

No annual discount mentioned

How Fieldwork Compares to Competitors

Compared to Jobber, which starts around $49/month for basic features but quickly scales up to $129+/month for similar functionality, Fieldwork's $79/month Business plan offers a more robust feature set at a lower price point. ServiceM8, another competitor, also has a tiered structure, but Fieldwork's inclusion of 'Office User Free' across all tiers is a significant advantage over many competitors who charge per office user.

Reviews

Improve Your Thinking Patterns Using ChatGPT cover

$99Free with your review

Review Fieldwork, get a free AI guide

Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.

Write a review

4.6/5

Across 27 verified user reviews on Capterra, G2

Add your hands-on experience using the offer above to help the next buyer.

Best Fieldwork Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

ServiceTitanPaid

The #1 software for commercial and residential trades businesses to manage operations and drive growth.

4.5

mHelpDeskPaid

The fastest, easiest, most powerful field service management software and mobile app.

4.2

JobberPaid

Streamline operations, win more jobs, and boost profits for home and commercial service businesses.

4.1

RazorSyncPaid

Streamline field operations with powerful management software for scheduling, dispatching, and invoicing.

4.0

ServiceFusionPaid

Streamline field service operations from scheduling to payments with an all-in-one solution.

4.4

WorkWavePaid

Automate and optimize field service operations for growth and efficiency.

3.1

Housecall ProPaid

Everything to run and grow your home services business, from scheduling to payments and marketing.

See all field management tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Fieldwork alternatives7+ tools ranked, pricing + verdict per pick Fieldwork vs ServiceTitanHead-to-head: features, pricing, who wins Fieldwork vs mHelpDeskHead-to-head: features, pricing, who wins Fieldwork vs JobberHead-to-head: features, pricing, who wins

Explore More

Best Field Management Tools Best CRM Tools Best Invoicing Tools Best Payment Processing Tools

Fieldwork FAQ

How does Fieldwork specifically support pest control businesses with regulatory compliance?

Fieldwork includes dedicated Chemical Reporting features that allow technicians to easily record chemical usage in the field. It generates detailed chemical use reports compliant with specific regulations, such as those for New York (PRL) and California, directly from the collected data.

Can customers pay their invoices directly through a portal, and does Fieldwork manage payment reminders?

Yes, Fieldwork provides a customer portal where clients can review their work history, invoices, and make payments online for maximum convenience. The system also automatically sends out email reminders to customers based on a pre-set schedule to help ensure timely payments.

What kind of customization is available for forms that technicians use in the field?

Fieldwork offers Custom Forms functionality that allows businesses to convert existing PDF forms, such as state or regulatory documents or internal checklists, into fillable web and mobile forms. These forms can be pre-filled and are stored centrally for easy access and management.

How does Fieldwork help manage and track marketing campaign effectiveness?

Fieldwork provides tools to create and manage marketing campaigns, including email campaigns that can be focused on specific customer segments. It allows businesses to track the profitability of each campaign, helping to identify which strategies yield the highest return on investment.

Is there a way to integrate Fieldwork with existing accounting software, and what data is synchronized?

Fieldwork integrates seamlessly with QuickBooks Online. This synchronization allows for the reflection of data such as equipment wear and tear, product usage, and other financial details directly into budgets and tax forms, simplifying accounting processes and deduction claims.

How does Fieldwork handle negative customer feedback to prevent it from appearing as public online reviews?

Fieldwork has a feature that automatically requests online reviews after a job is completed. Crucially, it is designed to filter negative feedback by sending it privately to the business first, allowing them to resolve issues directly with the client before a potentially negative review is posted publicly online.

Source: fieldworkhq.com

Guides & Articles

Best Nonprofit CRM Software in 2026

Expert guide

Best CRM for Startups 2026

Expert guide

Best CRM for Sales Teams 2026

Expert guide