Fieldwork

Name: Fieldwork
Brand: Fieldwork
Price: 59 USD
Rating: 4.6 (27 reviews)

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Streamline field service operations, manage customer relationships, and automate payments for mobile workforces.

Field Management CRM Invoicing Payment Processing

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4.6(27 across the web)

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Reviews onG2Capterra

27 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Reduces administrative burden and paperwork.

Biggest con

Pricing is per field user, which may increase costs for larger field teams.

TL;DR - Fieldwork

Comprehensive FSM for mobile workforces, especially pest control.
Automates scheduling, CRM, invoicing, and payment collection.
Provides real-time data access and reporting for operational efficiency.

Pricing: Paid only

Best for: Enterprises & pros

4.6/5 across review platforms

What is Fieldwork?

Editorial review

Fieldwork is a comprehensive Field Service Management (FSM) software designed for businesses with mobile workforces, particularly excelling in pest control, lawn care, pool service, and general field services. It centralizes critical business operations, allowing owners, administrative staff, and technicians to access data and manage tasks from anywhere via PC, tablet, or smartphone. The platform automates routine administrative tasks, enabling businesses to focus on client relationships and growth. Key functionalities include a robust CRM for customer profiles, scheduling, appointment reminders, and invoicing. It also simplifies payment collection through mobile apps, customer portals, and automated reminders, aiming to reduce costs, improve efficiency, and accelerate payment cycles. Fieldwork is highly customizable, integrating with existing workflows and offering features like chemical reporting for specialized industries. Fieldwork is built to be client-friendly, offering a branded customer portal for 24/7 access to invoices, contracts, and work history. It provides intuitive dashboards for insights into operations, growth, revenue, and employee performance, helping businesses make data-driven decisions. The software supports various file formats for attachments and offers integrations with QuickBooks Online and Zapier for enhanced accounting and workflow automation.

Available on: Web, iOS, Android

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcefieldworkhq.com ↗

Pros & Cons

Pros

Reduces administrative burden and paperwork.
Improves communication and efficiency across the team.
Accelerates payment collection with automated reminders and online options.
Offers specialized features like chemical reporting for specific industries.
Provides comprehensive reporting and dashboards for business insights.

Cons

Pricing is per field user, which may increase costs for larger field teams.
Advanced features like API access and multi-office support are only available on higher-tier plans.
The primary focus is on field service, so businesses without mobile workforces may find some features less relevant.

Ratings Across the Web

4.6(27 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

CRM & Customer PortalCalendar & Scheduling with drag-and-drop functionalityAutomated Payment Reminders & Credit Card ProcessingWork Order Management with Estimates and InvoicingChemical Reporting (e.g., NY PRL, California standards)Custom Forms for regulatory or internal needsQuickBooks Online IntegrationGoogle Mapping & Routing Optimization

Pricing Plans

Free Trial

Pricing checked Jul 8, 2026

Startup

$59 / Month

Everything in all plans.

Business

$79 / Month

Everything in all plans, plus:

Google Mapping
Routing Optimization
Device Management

Pro

$99 / Month

Everything in all plans, plus:

Google Mapping
Routing Optimization
Device Management
Contracts & Agreements
Technician Tracking
Multi-Office
Zapier Integration
API Access

Included in all plans

Office User Free
Phone/Chat Support
CRM
Calendar
Invoicing
Mobile Apps
Customer Portal
Reporting

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Reviews

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4.6/5

Across 27 verified user reviews on Capterra, G2

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Still deciding?

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Fieldwork FAQ

How does Fieldwork specifically support pest control businesses with regulatory compliance?

Fieldwork includes dedicated Chemical Reporting features that allow technicians to easily record chemical usage in the field. It generates detailed chemical use reports compliant with specific regulations, such as those for New York (PRL) and California, directly from the collected data.

Can customers pay their invoices directly through a portal, and does Fieldwork manage payment reminders?

Yes, Fieldwork provides a customer portal where clients can review their work history, invoices, and make payments online for maximum convenience. The system also automatically sends out email reminders to customers based on a pre-set schedule to help ensure timely payments.

What kind of customization is available for forms that technicians use in the field?

Fieldwork offers Custom Forms functionality that allows businesses to convert existing PDF forms, such as state or regulatory documents or internal checklists, into fillable web and mobile forms. These forms can be pre-filled and are stored centrally for easy access and management.

How does Fieldwork help manage and track marketing campaign effectiveness?

Fieldwork provides tools to create and manage marketing campaigns, including email campaigns that can be focused on specific customer segments. It allows businesses to track the profitability of each campaign, helping to identify which strategies yield the highest return on investment.

Is there a way to integrate Fieldwork with existing accounting software, and what data is synchronized?

Fieldwork integrates seamlessly with QuickBooks Online. This synchronization allows for the reflection of data such as equipment wear and tear, product usage, and other financial details directly into budgets and tax forms, simplifying accounting processes and deduction claims.

How does Fieldwork handle negative customer feedback to prevent it from appearing as public online reviews?

Fieldwork has a feature that automatically requests online reviews after a job is completed. Crucially, it is designed to filter negative feedback by sending it privately to the business first, allowing them to resolve issues directly with the client before a potentially negative review is posted publicly online.

Source: fieldworkhq.com

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