Pricing is per field user, which may increase costs for larger field teams.
Advanced features like API access and multi-office support are only available on higher-tier plans.
The primary focus is on field service, so businesses without mobile workforces may find some features less relevant.

What is Fieldwork?

Fieldwork is a comprehensive Field Service Management (FSM) software designed for businesses with mobile workforces, particularly excelling in pest control, lawn care, pool service, and general field services. It centralizes critical business operations, allowing owners, administrative staff, and technicians to access data and manage tasks from anywhere via PC, tablet, or smartphone. The platform automates routine administrative tasks, enabling businesses to focus on client relationships and growth. Key functionalities include a robust CRM for customer profiles, scheduling, appointment reminders, and invoicing. It also simplifies payment collection through mobile apps, customer portals, and automated reminders, aiming to reduce costs, improve efficiency, and accelerate payment cycles. Fieldwork is highly customizable, integrating with existing workflows and offering features like chemical reporting for specialized industries. Fieldwork is built to be client-friendly, offering a branded customer portal for 24/7 access to invoices, contracts, and work history. It provides intuitive dashboards for insights into operations, growth, revenue, and employee performance, helping businesses make data-driven decisions. The software supports various file formats for attachments and offers integrations with QuickBooks Online and Zapier for enhanced accounting and workflow automation.

Available on: Web, iOS, Android

Louis Corneloup Updated May 26, 2026 · how we evaluate Source fieldworkhq.com ↗

Ratings Across the Web

4.6 (279 reviews)

Fieldwork holds an aggregate rating of 4.6 out of 5 from 279 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

CRM & Customer Portal
Calendar & Scheduling with drag-and-drop functionality
Automated Payment Reminders & Credit Card Processing
Work Order Management with Estimates and Invoicing
Chemical Reporting (e.g., NY PRL, California standards)
Custom Forms for regulatory or internal needs
QuickBooks Online Integration
Google Mapping & Routing Optimization

Pricing Plans

Free Trial

Pricing checked Oct 8, 2026

Fieldwork plans and prices, checked October 2026
Plan	Price	Details
Startup	$59 / Month
Business	$79 / Month	Google Mapping Routing Optimization Device Management
Pro	$99 / Month	Google Mapping Routing Optimization Device Management +5 more Show less Contracts & Agreements Technician Tracking Multi-Office Zapier Integration API Access

Included in all plans

Office User Free
Phone/Chat Support
CRM
Calendar
Invoicing
Mobile Apps
Customer Portal
Reporting
Work Order Photos
Reminders
Quickbooks Integration
Custom Forms

Calculate your cost View full pricing

Is Fieldwork worth the price?

Good value

Fieldwork's pricing is quite competitive, especially for the feature set offered.

The Business tier at $79/month provides excellent value with routing optimization and device management, making it a strong contender. This pricing structure is best for small to medium-sized field service businesses looking for a comprehensive solution without breaking the bank.

Full Fieldwork pricing: every plan, hidden costs and alternatives

Reviews

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4.6/5

Across 279 verified user reviews on Capterra, G2

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Best Fieldwork Alternatives

Top alternatives based on features, pricing, and user needs.

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mHelpDesk Paid

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ServiceFusion Paid

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RazorSync Paid

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WorkWave Paid

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See all field management tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Fieldwork alternatives 7+ tools ranked, pricing + verdict per pick Fieldwork vs ServiceTitan Head-to-head: features, pricing, who wins Fieldwork vs Housecall Pro Head-to-head: features, pricing, who wins Fieldwork vs Jobber Head-to-head: features, pricing, who wins

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Fieldwork FAQ

How does Fieldwork specifically support pest control businesses with regulatory compliance?

Fieldwork includes dedicated Chemical Reporting features that allow technicians to easily record chemical usage in the field. It generates detailed chemical use reports compliant with specific regulations, such as those for New York (PRL) and California, directly from the collected data.

Can customers pay their invoices directly through a portal, and does Fieldwork manage payment reminders?

Yes, Fieldwork provides a customer portal where clients can review their work history, invoices, and make payments online for maximum convenience. The system also automatically sends out email reminders to customers based on a pre-set schedule to help ensure timely payments.

What kind of customization is available for forms that technicians use in the field?

Fieldwork offers Custom Forms functionality that allows businesses to convert existing PDF forms, such as state or regulatory documents or internal checklists, into fillable web and mobile forms. These forms can be pre-filled and are stored centrally for easy access and management.

How does Fieldwork help manage and track marketing campaign effectiveness?

Fieldwork provides tools to create and manage marketing campaigns, including email campaigns that can be focused on specific customer segments. It allows businesses to track the profitability of each campaign, helping to identify which strategies yield the highest return on investment.

Is there a way to integrate Fieldwork with existing accounting software, and what data is synchronized?

Fieldwork integrates seamlessly with QuickBooks Online. This synchronization allows for the reflection of data such as equipment wear and tear, product usage, and other financial details directly into budgets and tax forms, simplifying accounting processes and deduction claims.

How does Fieldwork handle negative customer feedback to prevent it from appearing as public online reviews?

Fieldwork has a feature that automatically requests online reviews after a job is completed. Crucially, it is designed to filter negative feedback by sending it privately to the business first, allowing them to resolve issues directly with the client before a potentially negative review is posted publicly online.

Source: fieldworkhq.com

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