Plans, costs, and free options for Gladly
Last updated: January 27, 2026
Pricing Model
Paid
Starting Price
Contact sales
Free Option
No
Gladly is a paid tool with various pricing tiers based on features and team size. Contact them or visit their website for detailed pricing.
Contact Sales
Contact Sales
Looking for a free option? Here are some alternatives with free plans:
Intuitive customer support software

AI-powered Contact Center and Unified Communications platform for customer service and sales.
See how Gladly pricing compares to similar tools in Help Desk
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
GladlyCurrent Customer service platform built around p... | No | — | —/100 | Details → |
ZendeskTop Rated Complete customer service solution | No | $19/agent/month | 89/100 | Pricing → |
FreshdeskBest Value Intuitive customer support software | Yes | $15/mo | 85/100 | Pricing → |
Kayako Unified customer service platform for mo... | No | $30/mo | 72/100 | Pricing → |
![]() Dialpad AI-powered Contact Center and Unified Co... | Yes | $15/mo | 84/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Gladly offers the following plans: Hero (Contact Sales), Superhero (Contact Sales).
Gladly does not currently offer a free plan. Check their website for trial offers.
Check Gladly's official website for current trial offers.
Free or freemium alternatives include Freshdesk, Dialpad. View our full comparison to find the best value.