Kayako starts at $30/agent/month on the Growth plan.
Verified Sep 2026 from the official pricing page.
Is Kayako worth the price?
Kayako's pricing is on the higher side compared to some market alternatives, with the Growth tier starting at $30 per agent/month.
The jump to the Scale tier at $60 per agent/month for automation and integrations is significant. It's best suited for businesses prioritizing a unified platform and willing to pay a premium for comprehensive features.
Pricing Plans
Free TrialGrowth
$30/per agent/month
Small teams
- Live chat
- Email support
- Help center
- Basic reporting
Scale
$60/per agent/month
Growing teams
- All Growth features
- Automation
- Integrations
- SLA policies
Enterprise
Custom
Large organizations
- All Scale features
- Custom development
- Dedicated success manager
- Premium support
How Kayako compares
1 of 6 direct competitors offers a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| Kayako | $30/agent/month | No |
| Zendesk | $19/month, billing unit not specified | No |
| Freshdesk | $19/agent/month | No |
| Intercom | $29/month, billing unit not specified | No |
| Help Scout | $22/user/month | No |
| Gorgias | $40/month, billing unit not specified | No |
| Jira Service Management | $21/agent/month | Yes |
Kayako Pricing FAQ
How much does Kayako cost?
Kayako starts at $30/agent/month on the Growth plan. It offers 2 paid tiers ranging from $30/agent/month to $60/agent/month.
Does Kayako have a free plan?
Kayako does not offer a permanent free plan. A free trial is available.
Does Kayako offer a free trial?
Yes. Kayako offers a free trial.
What is the cheapest Kayako paid plan?
The cheapest paid plan for Kayako is "Growth" at $30/agent/month. Key features include: Live chat, Email support, Help center.
What are alternatives to Kayako?
Alternatives to Kayako include Zendesk, Freshdesk, Intercom, Help Scout. Zendesk starts at $19/month, billing unit not specified; Freshdesk starts at $19/agent/month; Intercom starts at $29/month, billing unit not specified.
How much does Kayako cost for a team of 10?
For 10 users on the Growth plan, Kayako is $300/month, or $3,600/year, at the published per-user rate.
Kayako alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Kayako pricing: kayako.com/pricing (verified Sep 2026)
- Cite this data: Toolradar, Kayako pricing verified Sep 2026, toolradar.com/tools/kayako/pricing
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