Kayako Pricing 2026
Plans, hidden costs, and alternatives compared
Prices last confirmed on Nov 9, 2026 on kayako.com. Same data as Markdown or JSON.
Cite this data: Toolradar, Kayako pricing verified Nov 2026, toolradar.com/tools/kayako/pricing
Kayako starts at $1/month on the Kay plan.
Verified Nov 2026 from the official pricing page.
Is Kayako worth the price?
It's best suited for businesses prioritizing a unified platform and willing to pay a premium for comprehensive features.
Pricing Plans
Free TrialKay
$1 / resolved ticket
- Pay only when a ticket is fully resolved
- No charge for escalations or partial resolutions
- No seat fees
- No setup fees
How Kayako compares
2 of 6 direct competitors offer a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| Kayako | $1/month, billing unit not specified | No |
| Zendesk | $25/seat/month | No |
| Freshdesk | $19/agent/month | No |
| Intercom | $29/seat/month | No |
| Help Scout | $25/user/month | Yes |
| Gorgias | $40/month flat for the whole organisation | No |
| Jira Service Management | $21/agent/month | Yes |
Kayako Pricing FAQ
How much does Kayako cost?
Kayako starts at $1/month on the Kay plan.
Does Kayako have a free plan?
Kayako does not offer a permanent free plan. A free trial is available for 14 days.
Does Kayako offer a free trial?
Yes. Kayako offers a free trial lasting 14 days.
What are alternatives to Kayako?
Alternatives to Kayako include Zendesk, Freshdesk, Intercom, Help Scout. Zendesk starts at $25/seat/month; Freshdesk starts at $19/agent/month; Intercom starts at $29/seat/month.
Does Kayako have a promo code or discount code?
As of November 9, 2026, Toolradar has no Kayako promo code, coupon or discount code on file. Kayako's own pricing page (https://kayako.com/pricing, read November 9, 2026) does list a 14-day free trial, so you can start without a code. Offers change, so confirm the terms at checkout.
Kayako alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Kayako pricing: kayako.com/pricing (verified Nov 2026)
- Cite this data: Toolradar, Kayako pricing verified Nov 2026, toolradar.com/tools/kayako/pricing
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