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Dialpad Pricing 2026

Plans, hidden costs, and cheaper alternatives compared

Is Dialpad worth the price?

7/10

Dialpad offers solid VoIP with AI features at competitive pricing.

Watch for hidden costs on SMS and international calls.

Pricing Plans

14-day Free Trial
Most Popular

Standard

$15/month per user

Annual ($27 monthly)

  • Unlimited calling US/CA
  • SMS/MMS
  • AI transcription
  • Google/M365 integration

Pro

$25/month per user

Annual ($35 monthly)

  • CRM integrations
  • Multi-office support
  • Advanced analytics
  • Open APIs

Enterprise

Custom

100+ seats

  • SSO
  • Unlimited offices
  • Priority support
  • Custom integrations

Hidden Costs & Gotchas

SMS overage charges

International calling

Contact Center per-minute fees

Admin recovery fees

Which Plan Do You Need?

Remote teams

Sales teams

Small businesses

AI-forward organizations

Our Recommendation

startup

Standard at $15/user is good value with AI included.

enterprise

Enterprise for SSO and unlimited offices.

How Dialpad Compares to Competitors

RingCentral starts at $30/user. Zoom Phone at $10/user but less AI. Dialpad is the AI leader.

Dialpad Pricing FAQ

How much does Dialpad cost?

Dialpad starts at $15/user/month on the Standard plan. It offers 2 paid tiers ranging from $15/user/month up to $25/user/month.

Does Dialpad have a free plan?

Dialpad does not offer a permanent free plan. However, a free trial is available for 14 days.

Does Dialpad offer a free trial?

Yes, Dialpad offers a free trial lasting 14 days. No credit card is typically required to start the trial, though this may vary.

What is the cheapest Dialpad paid plan?

The cheapest paid plan for Dialpad is "Standard" at $15/user/month. Key features include: Unlimited calling US/CA, SMS/MMS, AI transcription.

Is there a cheaper alternative to Dialpad?

Yes. Popular alternatives to Dialpad include Zendesk, Kayako, Parloa, Flip. Compare them side-by-side on Toolradar.

How much does Dialpad cost for a team of 10?

For a team of 10 users on the Standard plan, Dialpad costs about $150/month, or $1,800/year. Larger teams may qualify for volume discounts on annual billing.

Cheaper alternatives to Dialpad

Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.