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Five9 Pricing 2026

Plans, hidden costs, and alternatives compared

Reviews onG2Capterra
4 plans tracked·Updated Sep 2026

Cite this data: Toolradar, Five9 pricing verified Sep 2026, toolradar.com/tools/five9/pricing

Five9 starts at $119/month on the Digital plan.

Verified Sep 2026. No official public pricing page; Toolradar is the public record.

Is Five9 worth the price?

Fair value

Five9's pricing, starting at $119/month for Digital and $159/month for Core, is on the higher end for cloud contact center solutions, especially considering the Digital tier lacks voice.

The 'Custom' pricing for Plus and Enterprise suggests a focus on larger organizations with complex needs. This pricing structure is best suited for established businesses prioritizing advanced AI and comprehensive features over budget constraints.

Pricing Plans

Free Trial

Digital

$119/month

  • Chat, Email, SMS/MMS
  • AI Summaries
  • Live Transcription
  • Agent Assist
  • 24/7 support

Core

$159/month

  • All channels + Voice
  • AI essentials
  • Full platform access
  • CRM/UC adapters

Plus

Custom

  • All channels
  • Advanced AI capabilities
  • Full platform features

Enterprise

Custom

  • Advanced AI
  • Workforce Engagement Management
  • Most comprehensive offering

How Five9 compares

Starting price from each tool's published plans.

ToolStarting priceFree plan
Five9$119/month, billing unit not specifiedNo
Dialpad$15/user/monthNo
Zendesk$19/month, billing unit not specifiedNo
Kayako$30/agent/monthNo

Five9 Pricing FAQ

How much does Five9 cost?

Five9 starts at $119/month on the Digital plan. It offers 2 paid tiers ranging from $119/month to $159/month.

Does Five9 have a free plan?

Five9 does not offer a permanent free plan. A free trial is available.

Does Five9 offer a free trial?

Yes. Five9 offers a free trial.

What is the cheapest Five9 paid plan?

The cheapest paid plan for Five9 is "Digital" at $119/month. Key features include: Chat, Email, SMS/MMS, AI Summaries, Live Transcription.

What are alternatives to Five9?

Alternatives to Five9 include Dialpad, Zendesk, Kayako. Dialpad starts at $15/user/month; Zendesk starts at $19/month, billing unit not specified; Kayako starts at $30/agent/month.

Five9 alternatives

Direct competitors. Starting prices match the table above.

Sources

  • No official public pricing page for Five9. Figures verified Sep 2026 by Toolradar.
  • Cite this data: Toolradar, Five9 pricing verified Sep 2026, toolradar.com/tools/five9/pricing
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