Five9 starts at $119/month on the Digital plan.
Verified Sep 2026. No official public pricing page; Toolradar is the public record.
Is Five9 worth the price?
Five9's pricing, starting at $119/month for Digital and $159/month for Core, is on the higher end for cloud contact center solutions, especially considering the Digital tier lacks voice.
The 'Custom' pricing for Plus and Enterprise suggests a focus on larger organizations with complex needs. This pricing structure is best suited for established businesses prioritizing advanced AI and comprehensive features over budget constraints.
Pricing Plans
Free TrialDigital
$119/month
- Chat, Email, SMS/MMS
- AI Summaries
- Live Transcription
- Agent Assist
- 24/7 support
Core
$159/month
- All channels + Voice
- AI essentials
- Full platform access
- CRM/UC adapters
Plus
Custom
- All channels
- Advanced AI capabilities
- Full platform features
Enterprise
Custom
- Advanced AI
- Workforce Engagement Management
- Most comprehensive offering
How Five9 compares
Starting price from each tool's published plans.
Five9 Pricing FAQ
How much does Five9 cost?
Five9 starts at $119/month on the Digital plan. It offers 2 paid tiers ranging from $119/month to $159/month.
Does Five9 have a free plan?
Five9 does not offer a permanent free plan. A free trial is available.
Does Five9 offer a free trial?
Yes. Five9 offers a free trial.
What is the cheapest Five9 paid plan?
The cheapest paid plan for Five9 is "Digital" at $119/month. Key features include: Chat, Email, SMS/MMS, AI Summaries, Live Transcription.
What are alternatives to Five9?
Alternatives to Five9 include Dialpad, Zendesk, Kayako. Dialpad starts at $15/user/month; Zendesk starts at $19/month, billing unit not specified; Kayako starts at $30/agent/month.
Five9 alternatives
Direct competitors. Starting prices match the table above.
Sources
- No official public pricing page for Five9. Figures verified Sep 2026 by Toolradar.
- Cite this data: Toolradar, Five9 pricing verified Sep 2026, toolradar.com/tools/five9/pricing
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