Five9 Pricing 2026
Plans, costs, and free options for Five9
Last updated: January 26, 2026
TL;DR: Five9 Pricing
Pricing Model
Paid
Starting Price
$119/mo
Free Option
Trial
Paid
Pricing Model
Five9 is a paid tool with various pricing tiers based on features and team size. Contact them or visit their website for detailed pricing.
Visit Five9's website for current pricing
Free trial available
Available Plans
Digital
$119
- Chat, Email, SMS/MMS
- AI Summaries
- Live Transcription
- Agent Assist
- 24/7 support
Core
$159
- All channels + Voice
- AI essentials
- Full platform access
- CRM/UC adapters
Plus
Custom
- All channels
- Advanced AI capabilities
- Full platform features
Enterprise
Custom
- Advanced AI
- Workforce Engagement Management
- Most comprehensive offering
Free Alternatives to Five9
Looking for a free option? Here are some alternatives with free plans:
View all Five9 alternativesFive9 vs Competitors: Pricing Comparison
See how Five9 pricing compares to similar tools in AI for Customer Service
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
Five9Current Intelligent cloud contact center | No | $119/mo | —/100 | Details → |
 DialpadBest Value AI-powered Contact Center and Unified Co... | Yes | $15/mo | 84/100 | Pricing → |
ZendeskTop Rated Complete customer service solution | No | $19/agent/month | 89/100 | Pricing → |
 Kayako Unified customer service platform for mo... | No | $30/mo | 72/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Five9 Pricing FAQ
How much does Five9 cost?
Five9 offers the following plans: Digital ($119), Core ($159), Plus (Custom), Enterprise (Custom). A free trial is offered.
Is there a free version of Five9?
Five9 does not have a permanent free plan, but offers a free trial to test the product.
Does Five9 offer a free trial?
Yes, Five9 offers a free trial so you can test before committing.
What are cheaper alternatives to Five9?
Free or freemium alternatives include Dialpad. View our full comparison to find the best value.