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Reviews onG2Capterra
627 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Virtual events platform

Biggest con

Expensive

TL;DR - Hopin

  • Virtual event platform with five interactive areas: Reception, Stage, Sessions, Networking, and Expo
  • Supports up to 100,000 concurrent viewers with built-in live streaming, Q&A, polls, and networking features
  • No-code event setup with drag-and-drop customization, registration management, and post-event analytics
Pricing: Paid only
Best for: Enterprises & pros
4.6/5 across review platforms

What is Hopin?

Editorial review
Hopin transformed virtual events during the pandemic and continues to offer hybrid event solutions for conferences, trade shows, and corporate meetings. The platform combines live streaming, networking rooms, expo booths, and breakout sessions in one integrated experience. Event organizers appreciate the engagement analytics and sponsorship opportunities built into the platform.

Available on: Web

Pros & Cons

Pros

  • Virtual events platform
  • Good for large events
  • Networking features
  • Expo booths
  • Analytics

Cons

  • Expensive
  • Declined post-pandemic
  • Complex for simple events
  • Performance issues reported
  • Layoffs concerns

Ratings Across the Web

4.6(627 reviews)

Hopin holds an aggregate rating of 4.6 out of 5 from 627 reviews across G2 and Capterra, last checked August 24, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Virtual eventsHybrid eventsNetworking featuresExpo boothsAnalyticsRegistration

Pricing Plans

Free Trial

Pricing checked Aug 20, 2026

Events Pro

$99/month

  • Unlimited virtual events
  • Unlimited registrations
  • Unlimited attendees
  • Event analytics & engagement scores
  • Real-time dashboards
  • AI Writer & Q&A categorization
  • Creator Lab content repurposing
  • 10 admin seats included

Events Pro+

$199/month

  • Everything in Pro
  • Hybrid & onsite event support
  • 40+ app integrations
  • Single sign-on (SSO)
  • Dedicated account manager
  • Cross-event analytics

Events Enterprise

$299/month

  • Everything in Pro+
  • API access
  • Lead retrieval tools
  • Advanced customization
  • Tailored event experiences
  • Priority support

Is Hopin worth the price?

60/100

Hopin was acquired by RingCentral in 2023 and rebranded as RingCentral Events.

The new pricing model charges per organizer starting at $99/mo (annual) for Events Pro, with Pro+ at $199/mo and Enterprise at $299/mo. The key selling point is the shift to unlimited events, unlimited attendees, and unlimited registrations per organizer, eliminating the old Hopin model of attendee-based caps and overage fees.

This makes it predictable for teams hosting frequent events, but the per-organizer cost adds up fast when multiple team members need to create events.

Hidden Costs & Gotchas

Per-organizer pricing means each person who creates events needs their own license, a 5-person events team costs $495-$1,495/mo, not $99-$299/mo

Each annual license includes only 10 admin seats; additional admin seats are purchased separately and prorated based on the remaining billing cycle

Ticket sales through the platform include an undisclosed commission fee plus Stripe processing fees, the platform isn't truly 'no hidden fees' for paid events

The platform was rebuilt under RingCentral, some legacy Hopin features may have been deprecated or altered, and migration from old Hopin accounts may require manual setup

Event recordings and content repurposing (Creator Lab) are AI features that may have usage limits not clearly stated in pricing tiers

Reviews

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4.6/5

Across 627 verified user reviews on Capterra, G2

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Hopin FAQ

How does Hopin support large-scale virtual events?

Hopin is designed as a virtual events platform that effectively handles large events, offering features such as live streaming, networking rooms, and expo booths. This integrated experience helps manage the complexities of big conferences and trade shows.

Which teams would benefit most from using Hopin?

Hopin is best suited for event organizers and corporate meeting planners who need a comprehensive solution for virtual and hybrid events. Its features support conferences, trade shows, and corporate meetings, including engagement analytics and sponsorship opportunities.

How is Hopin priced?

Hopin is a paid product and does not include a permanently free tier. Users interested in the platform should expect to subscribe to a paid plan to access its features for virtual and hybrid event management.

Can Hopin integrate live streaming with interactive networking features?

Yes, Hopin combines live streaming capabilities with interactive elements like networking rooms and breakout sessions. This integration allows attendees to move between broadcast content and more personal, interactive engagements within the same platform.

What kind of analytics does Hopin provide for event organizers?

Hopin offers engagement analytics that help event organizers understand participant interaction and event performance. These insights can be valuable for assessing the success of virtual and hybrid events and identifying areas for improvement.

How does Hopin compare to Bizzabo for event management?

Hopin, like Bizzabo, offers a comprehensive platform for virtual and hybrid events, including features such as live streaming and networking. However, Hopin has been noted for being more complex for simpler events and has had some reported performance issues.

What are the trade-offs when considering Hopin for event planning?

While Hopin is a robust platform for large virtual and hybrid events, it can be expensive and complex for simpler event needs. Some users have also reported performance issues, which are important considerations for potential buyers.

Source: hopin.com

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