Incentivio
UnclaimedDrive restaurant growth and guest loyalty with intelligent marketing and personalized experiences.
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TL;DR - Incentivio
- Unifies online ordering, loyalty, and marketing for restaurants.
- Uses AI and data to personalize guest engagement and prevent churn.
- Offers commission-free ordering and tools for multi-location brand management.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- Consolidates multiple restaurant tools into a single platform.
- Offers commission-free online ordering, allowing restaurants to retain 100% revenue.
- Leverages AI and machine learning for personalized marketing and operational insights.
- Provides advanced analytics to identify high-value customers and predict churn.
- Customizable branding for online ordering, mobile apps, and loyalty programs.
Cons
- Specific pricing details are not publicly available, requiring a demo request.
- Requires integration into existing restaurant POS/operations, which may have a learning curve.
Key Features
Customizable Online Ordering PlatformBranded Mobile AppsGift Card ManagementDelivery ManagementCustomer Data Platform (CDP) & AnalyticsCustom Loyalty ProgramsAutomated Marketing Suite (SMS, Email, Push Notifications)Guest Journey Dashboard
Pricing Plans
For Growing Brands
$249/month
- Access all the digital guest engagement tools you need in ONE platform
- Tailored ordering experience
- Commission-free, flexible, and personalized experience with a white-label app and fully-branded online ordering
- Customizable loyalty program
- Data-driven automation to target the right guests with the right offers at the right time
- Automatically analyze your guests' accounts to set up marketing campaigns that are automatically triggered based on events, thresholds, or actions
About Incentivio
By Toolradar Team·
Incentivio is an intelligent guest engagement platform designed specifically for restaurants, from QSR to fine dining. It unifies online ordering, mobile apps, loyalty programs, and marketing automation into a single platform. The system leverages advanced data analytics and machine learning to provide insights into guest behavior, enabling restaurants to create highly personalized marketing campaigns via SMS, email, and push notifications.
The platform aims to convert first-time guests into loyal regulars by understanding their preferences and proactively engaging them. It offers tools for commission-free online ordering, customizable loyalty programs, and an intelligence suite for upsell recommendations, menu optimization, and churn management. Incentivio helps restaurants consolidate guest data, manage multiple locations, and drive measurable growth through targeted engagement.
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Incentivio FAQ
How does Incentivio's Guest Journey dashboard help in retaining customers?
The Guest Journey dashboard acts as a guide, categorizing guests as strangers, casual diners, or super fans. It helps restaurants understand where each guest is in their journey and provides insights to deliver tailored experiences, encouraging first-time visitors to become loyal regulars.
What specific AI capabilities does Incentivio offer to optimize restaurant operations?
Incentivio utilizes AI for several key functions, including forecasting customer behavior for proactive marketing, generating intelligent upsell recommendations to increase check sizes, and providing Menu Intelligence to guide guests towards popular and profitable items, ultimately optimizing the menu for better sales.
Can Incentivio manage loyalty programs and marketing for restaurant brands with multiple locations?
Yes, Incentivio includes Brand Management tools specifically designed for efficiently running multiple locations from a single platform. This allows for consistent branding and centralized control over digital experiences, loyalty programs, and marketing campaigns across all venues.
How does the Churn Management tool proactively prevent guests from leaving?
The Churn Management tool identifies guests who are at risk of disengaging or leaving before they do. It then enables restaurants to proactively re-engage these at-risk customers with personalized, enticing offers designed to bring them back and prevent revenue loss.
What types of restaurants can benefit most from using Incentivio?
Incentivio is designed to cater to a wide range of restaurant types, including Quick Service Restaurants (QSR), Fast Casual, and Limited Service Restaurants (LSR). It also highlights specific applicability for coffee shops, pizza places, and chicken/wings establishments, indicating its versatility across various dining models.
Source: incentivio.com