What is the typical timeframe for a restaurant to get set up and launch with Owner.com?
Many restaurants can launch their new online presence within a week. The process is expedited if details like the website domain, Google Business, and Yelp information are readily available.
How does Owner.com handle delivery services for restaurants?
Owner.com facilitates profitable delivery by using top-rated third-party drivers at fixed rates. Restaurants can also integrate their in-house drivers or use a combination of both. Owner.com covers refunds for any delivery issues.
What is the pricing structure for Owner.com, and are there any hidden fees or long-term contracts?
Owner.com operates on a single, flat monthly fee of $499, billed month-to-month. There are no long-term contracts, cancellation fees, upgrades, or upsells. Restaurants pay zero commissions on sales through the platform.
Why would customers choose to order directly through a restaurant's Owner.com app instead of third-party delivery platforms?
Ordering directly is cheaper for customers due to lower platform and delivery fees compared to third-party apps. Restaurants can also incentivize direct orders with loyalty programs and customers often prefer supporting local businesses directly.
Does Owner.com recommend discontinuing the use of other third-party delivery apps?
Most restaurants using Owner.com continue to utilize third-party apps as a marketing channel to attract new customers, while simultaneously driving those customers to order directly through their Owner.com platform for better profitability.