Fera

Name: Fera
Brand: Fera
Rating: 4.9 (127 reviews)

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Automate review collection, moderation, and display to boost sales

Reviews & UGC E-commerce Marketing Automation AI Assistants

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4.9(127 across the web)

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Reviews onG2Capterra

127 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Exceptional ratings (4.9/5 stars) across app stores

Biggest con

SMS review requests may incur additional messaging costs

TL;DR - Fera

Review collection platform with photo/video support for e-commerce stores
AI-powered moderation, verified badges, and 45+ integrations across Shopify, Wix, and BigCommerce
Plans from $9/month with photo reviews, auto-requests, and customizable widgets

Pricing: Paid only

Best for: Enterprises & pros

4.9/5 across review platforms

What is Fera?

Editorial review

Fera is a review management platform for e-commerce stores that automates the collection, moderation, and display of customer reviews with photos and videos. Supporting Shopify, Wix, BigCommerce, and other platforms, Fera sends automatic post-purchase review requests via email and SMS, verifies authentic reviewers, and imports existing reviews from Google, Facebook, and Etsy. AI-powered moderation and reply tools reduce manual work, while 45+ integrations and mobile-optimized, customizable widgets help merchants build social proof that drives conversions.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcefera.ai ↗

Pros & Cons

Pros

Exceptional ratings (4.9/5 stars) across app stores
Supports photo and video reviews that drive higher conversions
AI moderation and replies dramatically reduce manual workload
Works across Shopify, Wix, BigCommerce, and other platforms
Free tier available-no credit card required to start
Beautiful, mobile-responsive widgets install without coding

Cons

SMS review requests may incur additional messaging costs
Lower-tier plans limit admin users and storage capacity
Advanced customization restricted to higher-priced plans
No built-in review incentive or loyalty program features
Enterprise plan at $999/month is expensive for mid-size stores

Ratings Across the Web

4.9(127 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Automatic review requests via email and SMS post-purchasePhoto and video review collection with gallery widgetsAI-powered review moderation and reply assistanceReview import from Google, Facebook, Etsy, and CSV filesVerified reviewer badges for authentic social proof45+ integrations with e-commerce apps and platformsMobile-optimized, no-code customizable display widgetsProduct grouping for consolidated review displaysMulti-store synchronization across storefrontsReview content approval workflow with update requests

Pricing

Paid

Fera offers paid plans. Visit their website for current pricing details.

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Reviews

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4.9/5

Across 127 verified user reviews on G2, Capterra

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Best Fera Alternatives

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LooxFreemium

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Fera FAQ

How does Fera help e-commerce stores collect customer reviews?

Fera automates the collection of customer reviews by sending post-purchase review requests via email and SMS. It also supports importing existing reviews from platforms like Google, Facebook, and Etsy to consolidate social proof.

What kind of user benefits most from Fera's features?

E-commerce store owners and marketing teams looking to automate review collection and display will find Fera most beneficial. Its AI-powered moderation and reply tools are particularly useful for reducing manual workload in review management.

How does Fera compare to Yotpo for review management?

Fera offers automated review collection, moderation, and display with support for photo and video reviews, similar to Yotpo. A key difference is Fera's free tier availability, allowing users to start without a credit card, though advanced customization is restricted to higher-priced plans.

Can Fera integrate with popular e-commerce platforms?

Yes, Fera is designed to integrate with major e-commerce platforms including Shopify, Wix, and BigCommerce. It also offers 45+ other integrations to enhance its functionality within various e-commerce ecosystems.

What are the main limitations of using Fera?

Fera's limitations include potential additional messaging costs for SMS review requests and restrictions on admin users and storage capacity in lower-tier plans. Advanced customization options are also reserved for higher-priced tiers.

How is Fera priced?

Fera operates on a paid product model, though it does offer a free tier that does not require a credit card to start. However, this is not a permanently free tier, and advanced features and customization are available in higher-priced plans.

Does Fera support collecting visual content from customers?

Yes, Fera supports the collection of both photo and video reviews from customers. These visual reviews are known to drive higher conversions when displayed on e-commerce sites.

Source: fera.ai

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