Issuetrak
UnclaimedStreamline customer support and issue tracking with flexible, customizable workflows.
Visit WebsiteTL;DR - Issuetrak
- Centralizes and streamlines issue tracking, customer support, and help desk operations.
- Offers highly customizable workflows, automations, and reporting for efficiency and compliance.
- Provides dedicated implementation support and flexible deployment options (cloud or on-premises).
Pricing: Paid only
Best for: Enterprises & pros
Pricing Plans
Free TrialCloud Annual
$876 /per agent
- Unlimited Users with Free Agents
- US-Based Support
- Automatic software updates with expert maintenance included
- Automatic updates
- Enhanced security
- Guaranteed uptime
- Guaranteed performance
- Custom URL (TLS/SSL)
- Test site sandbox environment
- US / Canada hosting
- SOC2 Certified
On-Premises Annual
$1059 /per agent, one time
- Unlimited Users with Free Agents
- US-Based Support
- Perpetual or Annual licenses available
- You control the servers in your own environment
- Scale the servers hosting Issuetrak to your needs
- Perform maintenance and upgrades on your own schedule
- Security and control of your data
About Issuetrak
Issuetrak is a comprehensive customer support and issue tracking software designed for service-driven industries such as manufacturing, financial institutions, property management, and healthcare organizations. It provides a centralized platform to manage various types of requests, including customer support tickets, IT help desk issues, complaints, and work orders, replacing inefficient methods like spreadsheets and email chains.
The platform enables organizations to build customized workflows, automate tasks, track issues with full visibility, and ensure compliance. Key benefits include faster resolution times, reduced manual tasks, and improved customer satisfaction. Issuetrak offers flexible deployment options (cloud or on-premises) and emphasizes a partnership approach with dedicated implementation and ongoing support to ensure successful adoption and optimization for each client's specific business needs.
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Issuetrak FAQ
Issuetrak is a customer support and issue tracking software that helps organizations manage and resolve various requests, including customer support tickets, IT help desk issues, complaints, and work orders. It provides tools for workflow automation, reporting, and communication to streamline operations and improve service delivery.
Specific pricing information for Issuetrak is not publicly available on their website. You would need to contact their sales team directly for a quote tailored to your organization's needs.
Based on the available information, Issuetrak appears to be a paid product with no mention of a free tier or trial. Pricing details require direct contact with their sales team.
Issuetrak is designed for service-driven industries such as manufacturing, financial institutions, property management, and healthcare organizations. It caters to teams needing to manage customer support, IT help desk, complaint management, and work order tracking efficiently.