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JungleWorks

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Powering local commerce with an end-to-end customizable SaaS platform for on-demand businesses.

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TL;DR - JungleWorks

  • Provides an end-to-end SaaS suite for hyperlocal and on-demand businesses.
  • Offers integrated solutions for online ordering, delivery management, and customer engagement.
  • Features white-labeling, extensive integrations, and customization for various industries.
Pricing: Paid only
Best for: Enterprises & pros
5.9/5 across review platforms

Pros & Cons

Pros

  • Offers a complete, integrated tech stack for on-demand businesses.
  • Provides white-label solutions for branding consistency.
  • Highly customizable to suit various business models and industries.
  • Includes robust delivery management and route optimization features.
  • Supports extensive integrations with payment gateways and other tools.

Cons

  • Pricing is structured for annual bundles, which may be a significant upfront investment.
  • The most advanced features like headless commerce and AI tools are reserved for higher-tier plans.
  • Requires some technical understanding for full customization and API utilization.

Ratings Across the Web

5.9(390 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Hyperlocal Ordering Platform (Yelo)Delivery Management Software (Tookan)Last-mile delivery orchestration (Evermile)Route optimization and territory mapping (Mappr)Customer engagement platform with omnichannel messaging (Hippo)Sales engagement platform (Outplay)White-labeled customer website and appsMulti-vendor marketplace management

Pricing Plans

Free Trial

Starter

$45/month, billed annually

  • Live chat
  • 4 agents
  • 20 ticket collaborators
  • WhatsApp Multiplexer
  • 400 Articles
  • Unlimited Surveys
  • Post Chat Feedback
  • Knowledge Base
  • Unified Inbox

Growth

$139/month, billed annually

  • Personal Whatsapp Sync
  • Live chat
  • AI chatbots
  • Ticketing
  • 10 agents
  • Unlimited ticket collaborators
  • WhatsApp Multiplexer
  • 1000 Articles
  • Unlimited Surveys
  • Post Chat Feedback
  • Knowledge Base
  • Unified Inbox

Pro

$399/month, billed annually

  • All features in Starter
  • AI Message Crafter
  • Email, SMS, Push, Popup & WhatsApp Marketing
  • Marketing reach: 10,000 contacts
  • AI Composer/AI Email Analyzer
  • Unlimited broadcasts
  • Email included (monthly): 5,00,000

Enterprise

$649/month, billed annually

  • All features in Growth And Pro
  • AI Message Crafter
  • Email, SMS, Push, Popup & WhatsApp Marketing
  • Marketing reach: 50,000 contacts
  • AI Composer/AI Email Analyzer
  • Unlimited broadcasts
  • Custom trigger-based journeys
  • Email included (monthly): 10,00,000

Starter

$109/month, billed monthly

  • Live chat
  • 4 agents
  • 20 ticket collaborators
  • WhatsApp Multiplexer
  • 400 Articles
  • Unlimited Surveys
  • Post Chat Feedback
  • Knowledge Base
  • Unified Inbox

Growth

$159/month, billed monthly

  • Personal Whatsapp Sync
  • Live chat
  • AI chatbots
  • Ticketing
  • 10 agents
  • Unlimited ticket collaborators
  • WhatsApp Multiplexer
  • 1000 Articles
  • Unlimited Surveys
  • Post Chat Feedback
  • Knowledge Base
  • Unified Inbox

Pro

$899/month, billed monthly

  • All features in Starter
  • AI Message Crafter
  • Email, SMS, Push, Popup & WhatsApp Marketing
  • Marketing reach: 10,000 contacts
  • AI Composer/AI Email Analyzer
  • Unlimited broadcasts
  • Email included (monthly): 5,00,000

Enterprise

$1499/month, billed monthly

  • All features in Growth And Pro
  • Ai Message Crafter
  • Email, SMS, Push, Popup & WhatsApp Marketing
  • Marketing reach: 50,000 contacts
  • AI Composer/AI Email Analyzer
  • Unlimited broadcasts
  • Custom trigger-based journeys
  • Email included (monthly): 10,00,000

What is JungleWorks?

Editorial review
JungleWorks provides a comprehensive suite of integrated SaaS solutions designed to empower local commerce. It offers tools for online ordering, delivery management, and customer engagement, catering to a wide range of industries including food, grocery, home services, and mobility. The platform is built to help businesses create seamless online experiences, optimize operational efficiency, and boost customer retention. The core offerings include Yelo for creating online ordering platforms, Tookan for delivery management and fleet optimization, and Hippo for customer engagement and marketing automation. These products can be used individually or as a complete hyperlocal stack, enabling businesses to manage their entire operations from ordering to delivery and marketing. JungleWorks is ideal for entrepreneurs and established businesses looking to launch, manage, and scale their on-demand services with white-labeled solutions and extensive customization options.

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JungleWorks FAQ

How does JungleWorks' Yelo platform support both single-store and multi-vendor marketplace models?

Yelo offers distinct plans tailored for different business structures. The 'Store' plan is designed for single-store operations, while the 'Brand' plan supports multi-store, single-brand setups. For businesses requiring a full multi-vendor environment, the 'Marketplace' plan enables the management of multiple stores and brands under one platform, complete with multi-vendor marketplace management features.

What is the primary difference between Tookan and Evermile within the Logistics Cloud offerings?

Tookan is a comprehensive delivery management software focused on optimizing fleet operations, including dispatch, route optimization, and real-time tracking. Evermile, on the other hand, is specifically an orchestration platform for last-mile delivery, emphasizing real-time tracking and streamlined coordination for the final leg of delivery.

Can I integrate my existing customer engagement tools with JungleWorks, or am I required to use Hippo?

While Hippo is JungleWorks' integrated customer engagement platform offering omnichannel messaging and marketing automation, the platform also boasts a comprehensive integration ecosystem. This allows for potential integration with other tools, although the specific compatibility would depend on the tool and the available APIs.

What level of customization is available for the mobile applications provided by JungleWorks?

JungleWorks offers white-labeled customer apps (website & apps), white-labeled iOS & Android driver apps, and white-labeled admin dashboards. For enterprise clients, there's also an option for headless commerce, which provides flexible UI/UX, allowing for deep customization of the frontend codebase to match specific brand requirements.

How does JungleWorks handle order volume and associated costs across its Yelo plans?

Each Yelo plan includes a specific number of orders annually (e.g., 60,000 for Pro, 120,000 for Premium). If a business exceeds this included order count, additional orders are charged at a per-order rate, typically $0.10 or $0.08, depending on the plan.

Does JungleWorks provide any tools for sales outreach and pipeline management in addition to customer engagement?

Yes, beyond the customer engagement capabilities of Hippo, JungleWorks also offers Outplay as part of its Growth Cloud. Outplay is a sales engagement platform designed for high-performing teams, focusing on customer acquisition, sales engagement, inbound sales, pipeline management, and sales performance analytics.