PestPac

Name: PestPac
Brand: PestPac
Rating: 4.1 (132 reviews)

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AI-powered, field-tested software unifying pest control operations from office to field.

Field Management CRM Invoicing Workflow Automation

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4.1(132 across the web)

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Reviews onG2

132 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Unifies all aspects of a pest control business, from field to back office.

Biggest con

No free tier or trial mentioned, indicating a potentially significant upfront investment.

TL;DR - PestPac

Comprehensive software for pest control businesses, unifying field, finance, and back-office operations.
Offers specialized features for residential and commercial pest control, including scheduling, routing, and customer self-service.
Enhances efficiency through automation, mobile field tools, and compliance management for various pest control scenarios.

Pricing: Paid only

Best for: Enterprises & pros

4.1/5 across review platforms

What is PestPac?

Editorial review

PestPac is an end-to-end software solution specifically designed for pest control operators. It integrates field, finance, and back-office operations to streamline processes, improve efficiency, and support business growth. The platform offers specialized features for both residential and commercial pest control, enabling businesses to manage scheduling, routing, customer communications, and financial transactions effectively. This comprehensive system empowers pest control companies to automate customer interactions through self-service portals and automated notifications, optimize technician routes, and enhance field documentation. For commercial clients, it provides advanced tools for managing multi-unit properties, ensuring compliance with IPM standards, and handling specific reporting requirements like Sentricon® and WDI forms. PestPac aims to give pest control businesses a competitive edge by transforming their operational workflows and improving customer service.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcepestpac.com ↗

Pros & Cons

Pros

Unifies all aspects of a pest control business, from field to back office.
Offers robust automation for customer communication and scheduling.
Provides specialized features for both residential and complex commercial pest control needs.
Enhances field technician efficiency with a comprehensive mobile app and route optimization.
Supports compliance and detailed reporting for industry-specific requirements.

Cons

No free tier or trial mentioned, indicating a potentially significant upfront investment.
Requires integration with existing business processes, which may involve a learning curve.
Specific pricing details are not publicly available, requiring direct contact for quotes.

Ratings Across the Web

4.1(132 reviews)

PestPac holds an aggregate rating of 4.1 out of 5 from 132 reviews across G2, last checked September 17, 2026.

G2132 reviews

4.1/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Residential customer self-service portal for estimates, payments, and account managementAutomated customer notifications via call, text, or email for service reminders and promotionsMobile app for technicians with GPS mapping, activity documentation, and upsell capabilitiesRoute optimization (RouteOp) for efficient scheduling and real-time adjustmentsIntegrated communication center for managing chat, text, and email inquiriesCommercial features including audit logs, condition tracking, and inspection reportsSupport for multi-unit properties with detailed floor plan schematics and per-unit signature captureIntegrated Pest Management (IPM) compliance tools for detailed inspection and application records

Pricing Plans

Pricing checked Sep 14, 2026

Small Business

Everything in all plans, plus:

Basic Scheduling and Routing
Termite Inspection
Basic Accounting
Basic Reporting

Professional

Everything in all plans, plus:

Smart Scheduling and Route Optimization
Termite Inspection, IPM and Multi-Unit Support
Digital Forms
Advanced Accounting With General Ledger Export
Custom Reporting
Customer Communications
Lead Management
eCommerce

Enterprise

Everything in all plans, plus:

Smart Scheduling and Route Optimization
Termite Inspection, IPM and Multi-Unit Support
Multi-Branch
Digital Forms
Advanced Accounting With General Ledger Export
Custom Reporting
Customer Communications
Lead Management

Included in all plans

Customer Management
Mobile App
Billing and Payments
Customer Portal

Calculate your cost View full pricing

Is PestPac worth the price?

40/100

The pricing for PestPac is opaque, as all tiers require contacting sales for a quote.

This 'contact us' model often indicates higher prices, especially for the Professional and Enterprise tiers, which offer extensive features. Without transparent pricing, it's difficult to assess fairness, but it suggests a focus on custom solutions for businesses with specific needs rather than off-the-shelf affordability.

This model is best for established pest control businesses seeking comprehensive, tailored solutions.

Hidden Costs & Gotchas

Add-on modules not listed in tiers

Reviews

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4.1/5

Across 132 verified user reviews on G2

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Still deciding?

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PestPac FAQ

How does PestPac's RouteOp feature handle unexpected changes or technician availability?

RouteOp allows for instant rescheduling and adjustments to routes based on real-time factors such as technician vacation, holiday time, start/end locations, skill levels, and even max production value or scheduled days/hours, ensuring optimal efficiency even with last-minute changes.

Can commercial clients access their service data and reports through PestPac?

Yes, PestPac offers CustomerConnect + Logbook for commercial customers, providing 24/7 access to view reports, trend logs, and even auditor-only access for sharing during audits, ensuring transparency and convenience for property owners and managers.

What specific compliance forms can technicians complete using the mobile app for termite control?

The mobile app enables technicians to automatically submit Sentricon® reports and complete WDI (Wood Destroying Insect), WDO (Wood Destroying Organism), NPMA-33, and other state-specific forms directly from their smartphone or tablet, including uploading images and diagrams.

How does PestPac facilitate communication with residential customers regarding service updates?

PestPac automates customer notifications, allowing businesses to send service reminders, 'on the way' alerts, renewal notices, and promotional messages via call, text, or email. It also supports requesting customer reviews post-service.

What are the capabilities of the Smart Traps integration within PestPac?

The Smart Traps feature allows for streamlined rodent inspections by enabling technicians to scan traps for activity via Bluetooth or Wi-Fi. This captures and records activity and findings safely and efficiently, even in hard-to-reach areas, and integrates this data directly into the system.

How does PestPac manage large commercial properties with multiple units or areas?

PestPac supports multi-unit properties by allowing users to define and manage multiple areas and units in bulk. It can document individual areas, devices, incidents, treatments, or skipped areas, capture per-unit signatures, and quickly locate devices using detailed floor plan schematics, with options to print summary and detail unit reports.

Source: pestpac.com

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