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AI-powered, field-tested software unifying pest control operations from office to field.

Paid plans only Visit Website
Reviews on G2
132 reviews tracked

The Bottom Line

Price
Paid plans only. Compare plans

Key facts

  • Comprehensive software for pest control businesses, unifying field, finance, and back-office operations.
  • Offers specialized features for residential and commercial pest control, including scheduling, routing, and customer self-service.
  • Enhances efficiency through automation, mobile field tools, and compliance management for various pest control scenarios.

Pros

  • Unifies all aspects of a pest control business, from field to back office.
  • Offers robust automation for customer communication and scheduling.
  • Provides specialized features for both residential and complex commercial pest control needs.
  • Enhances field technician efficiency with a comprehensive mobile app and route optimization.
  • Supports compliance and detailed reporting for industry-specific requirements.

Cons

  • No free tier or trial mentioned, indicating a potentially significant upfront investment.
  • Requires integration with existing business processes, which may involve a learning curve.
  • Specific pricing details are not publicly available, requiring direct contact for quotes.

What is PestPac?

PestPac is an end-to-end software solution specifically designed for pest control operators. It integrates field, finance, and back-office operations to streamline processes, improve efficiency, and support business growth. The platform offers specialized features for both residential and commercial pest control, enabling businesses to manage scheduling, routing, customer communications, and financial transactions effectively. This comprehensive system empowers pest control companies to automate customer interactions through self-service portals and automated notifications, optimize technician routes, and enhance field documentation. For commercial clients, it provides advanced tools for managing multi-unit properties, ensuring compliance with IPM standards, and handling specific reporting requirements like Sentricon® and WDI forms. PestPac aims to give pest control businesses a competitive edge by transforming their operational workflows and improving customer service.

Available on: Web

Ratings Across the Web

4.1 (132 reviews)

PestPac holds an aggregate rating of 4.1 out of 5 from 132 reviews across G2, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Residential customer self-service portal for estimates, payments, and account management
  • Automated customer notifications via call, text, or email for service reminders and promotions
  • Mobile app for technicians with GPS mapping, activity documentation, and upsell capabilities
  • Route optimization (RouteOp) for efficient scheduling and real-time adjustments
  • Integrated communication center for managing chat, text, and email inquiries
  • Commercial features including audit logs, condition tracking, and inspection reports
  • Support for multi-unit properties with detailed floor plan schematics and per-unit signature capture
  • Integrated Pest Management (IPM) compliance tools for detailed inspection and application records

Pricing Plans

Pricing checked Oct 5, 2026. Source: pestpac.com/pricing, read Oct 5, 2026

PestPac plans and prices, checked October 2026
Plan Price Details
Small Business

Contact us

  • Basic Scheduling and Routing
  • Termite Inspection
  • Basic Accounting
+1 more
  • Basic Reporting
Professional

Contact us

  • Smart Scheduling and Route Optimization
  • Termite Inspection, IPM and Multi-Unit Support
  • Digital Forms
+7 more
  • Advanced Accounting With General Ledger Export
  • Custom Reporting
  • Customer Communications
  • Lead Management
  • eCommerce
  • Logbook
  • Marketing Automation
Enterprise

Contact us

  • Smart Scheduling and Route Optimization
  • Termite Inspection, IPM and Multi-Unit Support
  • Multi-Branch
+9 more
  • Digital Forms
  • Advanced Accounting With General Ledger Export
  • Custom Reporting
  • Customer Communications
  • Lead Management
  • eCommerce
  • Logbook and Auditor Reports
  • Marketing Automation
  • API Integrations

Included in all plans

  • Customer Management
  • Mobile App
  • Billing and Payments
  • Customer Portal

Is PestPac worth the price?

Weak value

The pricing for PestPac is opaque, as all tiers require contacting sales for a quote.

This 'contact us' model often indicates higher prices, especially for the Professional and Enterprise tiers, which offer extensive features.

Full PestPac pricing: every plan, hidden costs and alternatives

Email me when PestPac changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

PestPac by the numbers

Toolradar data: It is listed as an alternative to 7 other tools on Toolradar, ranking #19 of 89 in Field Management. As of Nov 2026.

PestPac compared with 89 Field Management tools on Toolradar, as of Nov 2026
Metric PestPac Peer median Position (1 is best)
Free plan No 19% have one n/a
Listed as an alternative to 7 tools 2 #19 of 89
User rating 4.1/5 (across the web, 132 ratings) 4.4/5 #51 of 60 (joint) tools with 20+ reviews

Listed as an alternative to: #18 on 2026-10-16 to #19 on 2026-11-02 (rank among 89 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Field Management data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “PestPac by the numbers”, Nov 2026.

Reviews

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4.1/5

Across 132 verified user reviews on G2

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PestPac FAQ

How does PestPac's RouteOp feature handle unexpected changes or technician availability?

RouteOp allows for instant rescheduling and adjustments to routes based on real-time factors such as technician vacation, holiday time, start/end locations, skill levels, and even max production value or scheduled days/hours, ensuring optimal efficiency even with last-minute changes.

Can commercial clients access their service data and reports through PestPac?

Yes, PestPac offers CustomerConnect + Logbook for commercial customers, providing 24/7 access to view reports, trend logs, and even auditor-only access for sharing during audits, ensuring transparency and convenience for property owners and managers.

What specific compliance forms can technicians complete using the mobile app for termite control?

The mobile app enables technicians to automatically submit Sentricon® reports and complete WDI (Wood Destroying Insect), WDO (Wood Destroying Organism), NPMA-33, and other state-specific forms directly from their smartphone or tablet, including uploading images and diagrams.

How does PestPac facilitate communication with residential customers regarding service updates?

PestPac automates customer notifications, allowing businesses to send service reminders, 'on the way' alerts, renewal notices, and promotional messages via call, text, or email. It also supports requesting customer reviews post-service.

What are the capabilities of the Smart Traps integration within PestPac?

The Smart Traps feature allows for streamlined rodent inspections by enabling technicians to scan traps for activity via Bluetooth or Wi-Fi. This captures and records activity and findings safely and efficiently, even in hard-to-reach areas, and integrates this data directly into the system.

How does PestPac manage large commercial properties with multiple units or areas?

PestPac supports multi-unit properties by allowing users to define and manage multiple areas and units in bulk. It can document individual areas, devices, incidents, treatments, or skipped areas, capture per-unit signatures, and quickly locate devices using detailed floor plan schematics, with options to print summary and detail unit reports.

Source: pestpac.com

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