Shift Industry

Name: Shift Industry
Brand: Shift Industry
Price: 99 USD
Rating: 4.5 (149 reviews)

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Streamline dealership and shop operations with integrated management software.

From $99/mo, billed monthly

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4.5 (149 across the web)

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Reviews on G2 SourceForge

149 reviews tracked

The Bottom Line

Updated Nov 1, 2026

Price: From $99/mo, billed monthly. Compare plans

Key facts

Integrated DMS for dealerships and shops.
Streamlines point-of-sale and payment processing.
Enhances customer communication and service scheduling.

Pros

Simplifies checkout with quick UPC scanning and flexible payment options.
Offers versatile receipt options, including branded digital receipts.
Provides a dedicated customer portal for self-service and communication.
Streamlines service appointment management with intuitive scheduling tools.

Cons

Specific pricing details are not publicly available.
Requires a demo request to understand full platform capabilities.

What is Shift Industry?

Shift Industry provides a comprehensive Dealer and Shop Management Software (DMS) platform designed to simplify workflow management, enhance collaboration, and boost efficiency for businesses in the automotive and related industries. The platform integrates essential functions such as point-of-sale, payment processing, and customer communication into a single system. This software is ideal for dealerships and repair shops looking to modernize their operations. It helps businesses manage sales transactions with features like UPC scanning and flexible payment options, handle customer interactions through SMS, email, and a dedicated portal, and efficiently schedule services. By centralizing these critical business processes, Shift Industry aims to improve transaction speed, customer satisfaction, and overall operational productivity.

Available on: Web

Data compiled by Toolradar Pricing checked Nov 1, 2026 · How we evaluate

Source shiftindustry.com

Ratings Across the Web

4.5 (149 reviews)

Shift Industry holds an aggregate rating of 4.5 out of 5 from 149 reviews across G2 and SourceForge, last checked March 19, 2026.

G2 82 reviews

4.6/5

SourceForge 67 reviews

4.3/5

Ratings aggregated from independent review platforms. Learn more

Key Features

UPC scanning for product lookup
Credit card and mobile payment acceptance
Printed and digital receipt options
Support for registered customers and walk-ins
In-person payment processing
Online and mobile invoicing
Multiple payment gateway support
Two-way SMS and email communication

Pricing Plans

Pricing checked Nov 1, 2026. Source: shiftindustry.com/pricing, read Nov 1, 2026

Shift Industry plans and prices, checked November 2026
Plan	Price	Details
Basic	$99 / mo	Choose between parts-and-service or sales departments Unlimited Estimates and Invoices Inventory Management +7 more Show less Unlimited SMS and Emails Workflow Management VIN Decoding Reporting Integrated Payments 3 User Licenses Included Additional Licenses $19 Each
Standard	$224 / mo	Everything in Basic Parts, Sales and Service Parts Catalogs (EPC) +7 more Show less Part Vendor Integrations Time Clocks Quickbooks Integration Digital Signatures Print State and DMV forms 5 User Licenses Included Additional Licenses $24 Each
Pro	$349 / mo	Everything in Standard Multiple Locations Location Permissions +3 more Show less Multi-Shop Reporting 10 User Licenses Included Additional Licenses $34 Each

Calculate your cost View full pricing

Is Shift Industry worth the price?

Good value

Shift Industry's pricing appears fair for the features offered, especially the 'Standard' tier at $224/month which includes crucial integrations like QuickBooks and advanced features like digital signatures.

The 'Basic' tier at $99/month is a good entry point for smaller operations, but the additional user license cost can add up quickly. It's best for dealerships and shops looking for a comprehensive, integrated management solution.

Hidden Costs & Gotchas

Additional user licenses ($19-$34 each)

Full Shift Industry pricing: every plan, hidden costs and alternatives

Shift Industry by the numbers

Toolradar data: Shift Industry's entry paid plan ($99/mo, billed monthly) ranks #63 of 89 (joint) for price among the Sales tools with a verified entry price and no stated unit, where the median is $53/mo. As of Nov 2026.

Shift Industry compared with 286 Sales tools on Toolradar, as of Nov 2026
Metric	Shift Industry	Peer median	Position (1 is best)
Entry paid plan	$99/mo, billed monthly	$53/mo	#63 of 89 (joint) tools with no stated price unit, verified price
Free plan	No	31% have one	n/a
Listed as an alternative to	3 tools	2	#111 of 286 (joint)
Integrations listed	1	3	#40 of 56 (joint) tools with at least one integration recorded
User rating	4.5/5 (across the web, 149 ratings)	4.5/5	#76 of 166 (joint) tools with 20+ reviews

Listed as an alternative to: #99 on 2026-10-16 to #111 on 2026-11-02 (rank among 286 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Sales data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Shift Industry by the numbers”, Nov 2026.

Reviews

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4.5/5

Across 149 verified user reviews on G2, SourceForge

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Shift Industry FAQ

How does Shift Industry handle payment gateway integrations for dealerships and shops?

Shift Industry supports integration with a variety of payment gateways, providing flexibility for businesses to choose their preferred provider and offer multiple payment options to their customers, ensuring seamless and secure transactions.

Can the customer portal be customized to reflect a dealership's specific branding?

The customer portal is designed to empower customers with access to invoices, payments, and communication. While it offers a secure and easy-to-access location, specific details on branding customization for the portal are best discussed during a demo.

What kind of customer notifications are supported by the drag-and-drop service scheduler?

The service scheduler includes customer notification capabilities to keep clients informed about their appointments. These notifications are integrated with the platform's communication tools, likely leveraging SMS and email for timely updates.

How does Shift Industry differentiate its point-of-sale system for walk-in customers versus registered customers?

The point-of-sale system is designed to accommodate both registered customers and walk-ins efficiently. It allows for quick, hassle-free transactions for walk-ins without requiring personal information, while still supporting the full features for registered clients.

Are there any limitations on the types of products or services that can be managed using the UPC scanning feature?

The UPC scanning feature is designed for precise product lookups, streamlining the checkout process for various items. It is optimized for inventory commonly found in dealerships and shops, ensuring accuracy and reducing errors during sales.

How does Shift Industry pricing compare with other Sales tools?

Shift Industry's entry paid plan ($99/mo, billed monthly) ranks #63 of 89 (joint) for price among the Sales tools with a verified entry price and no stated unit, where the median is $53/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

Source: shiftindustry.com

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