Shift Industry

Name: Shift Industry
Brand: Shift
Price: 99 USD
Rating: 4.5 (149 reviews)

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Streamline dealership and shop operations with integrated management software.

Productivity Sales Finance

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4.5(149 across the web)

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Reviews onG2SourceForge

149 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Simplifies checkout with quick UPC scanning and flexible payment options.

Biggest con

Specific pricing details are not publicly available.

TL;DR - Shift Industry

Integrated DMS for dealerships and shops.
Streamlines point-of-sale and payment processing.
Enhances customer communication and service scheduling.

Pricing: Paid only

Best for: Enterprises & pros

4.5/5 across review platforms

What is Shift Industry?

Editorial review

Shift Industry provides a comprehensive Dealer and Shop Management Software (DMS) platform designed to simplify workflow management, enhance collaboration, and boost efficiency for businesses in the automotive and related industries. The platform integrates essential functions such as point-of-sale, payment processing, and customer communication into a single system. This software is ideal for dealerships and repair shops looking to modernize their operations. It helps businesses manage sales transactions with features like UPC scanning and flexible payment options, handle customer interactions through SMS, email, and a dedicated portal, and efficiently schedule services. By centralizing these critical business processes, Shift Industry aims to improve transaction speed, customer satisfaction, and overall operational productivity.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourceshiftindustry.com ↗

Pros & Cons

Pros

Simplifies checkout with quick UPC scanning and flexible payment options.
Offers versatile receipt options, including branded digital receipts.
Provides a dedicated customer portal for self-service and communication.
Streamlines service appointment management with intuitive scheduling tools.

Cons

Specific pricing details are not publicly available.
Requires a demo request to understand full platform capabilities.

Ratings Across the Web

4.5(149 reviews)

Shift Industry holds an aggregate rating of 4.5 out of 5 from 149 reviews across G2 and SourceForge, last checked March 19, 2026.

G282 reviews

4.6/5

SourceForge67 reviews

4.3/5

Ratings aggregated from independent review platforms. Learn more

Key Features

UPC scanning for product lookupCredit card and mobile payment acceptancePrinted and digital receipt optionsSupport for registered customers and walk-insIn-person payment processingOnline and mobile invoicingMultiple payment gateway supportTwo-way SMS and email communication

Pricing Plans

Pricing checked Sep 17, 2026

Basic

$99 / mo

Choose between parts-and-service or sales departments
Unlimited Estimates and Invoices
Inventory Management
Unlimited SMS and Emails
Workflow Management
VIN Decoding
Reporting
Integrated Payments

Standard

$224 / mo

Everything in Basic
Parts, Sales and Service
Parts Catalogs (EPC)
Part Vendor Integrations
Time Clocks
Quickbooks Integration
Digital Signatures
Print State and DMV forms

Pro

$349 / mo

Everything in Standard
Multiple Locations
Location Permissions
Multi-Shop Reporting
10 User Licenses Included
Additional Licenses $34 Each

Calculate your cost View full pricing

Is Shift Industry worth the price?

75/100

Shift Industry's pricing appears fair for the features offered, especially the 'Standard' tier at $224/month which includes crucial integrations like QuickBooks and advanced features like digital signatures.

The 'Basic' tier at $99/month is a good entry point for smaller operations, but the additional user license cost can add up quickly. It's best for dealerships and shops looking for a comprehensive, integrated management solution.

Hidden Costs & Gotchas

Additional user licenses ($19-$34 each)

How Shift Industry's pricing compares

At $99/mo, Shift Industry is mid-range of its 2 direct competitors ($39 to $199/mo across the set).

Tekmetric

$39

Shift Industry

$99

CourtReserve

$199

Entry paid plan, monthly. Pricing checked Sep 17, 2026.

Reviews

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4.5/5

Across 149 verified user reviews on G2, SourceForge

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Best Shift Industry Alternatives

Top alternatives based on features, pricing, and user needs.

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Shift Industry alternatives7+ tools ranked, pricing + verdict per pick Shift Industry vs StripeHead-to-head: features, pricing, who wins Shift Industry vs TekmetricHead-to-head: features, pricing, who wins Shift Industry vs MangomintHead-to-head: features, pricing, who wins

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Shift Industry FAQ

How does Shift Industry handle payment gateway integrations for dealerships and shops?

Shift Industry supports integration with a variety of payment gateways, providing flexibility for businesses to choose their preferred provider and offer multiple payment options to their customers, ensuring seamless and secure transactions.

Can the customer portal be customized to reflect a dealership's specific branding?

The customer portal is designed to empower customers with access to invoices, payments, and communication. While it offers a secure and easy-to-access location, specific details on branding customization for the portal are best discussed during a demo.

What kind of customer notifications are supported by the drag-and-drop service scheduler?

The service scheduler includes customer notification capabilities to keep clients informed about their appointments. These notifications are integrated with the platform's communication tools, likely leveraging SMS and email for timely updates.

How does Shift Industry differentiate its point-of-sale system for walk-in customers versus registered customers?

The point-of-sale system is designed to accommodate both registered customers and walk-ins efficiently. It allows for quick, hassle-free transactions for walk-ins without requiring personal information, while still supporting the full features for registered clients.

Are there any limitations on the types of products or services that can be managed using the UPC scanning feature?

The UPC scanning feature is designed for precise product lookups, streamlining the checkout process for various items. It is optimized for inventory commonly found in dealerships and shops, ensuring accuracy and reducing errors during sales.

Source: shiftindustry.com

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