Tire//SMART
UnclaimedComprehensive point-of-sale and back-office management for tire and vehicle service businesses.
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TL;DR - Tire//SMART
- Integrated POS and back-office ERP for tire and vehicle service.
- Automates customer retention, inventory, and accounting processes.
- Supports national accounts, multi-location operations, and mobile inspections.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- Comprehensive integration of POS, back-office, and accounting functions.
- Automates customer communication and retention efforts.
- Specialized features for tire and vehicle service, including Hunter Alignment integration and national account processing.
- Mobile capabilities for in-bay inspections and customer access.
- Includes credit card processing optimization for lower rates.
Cons
- Specific pricing details are not publicly available.
- Requires integration with existing hardware like Hunter Alignment machines.
- The depth of customization for 'Artificial Intelligence' features is not fully detailed.
Key Features
Augmented Point of SaleIntegrated Accounting (AR, AP, GL, PO)Automated Service Reminders & Follow-upsMobile Tablet Device for Curbside Check-in & InspectionsHunter Alignment IntegrationAutomated Text Messaging (appointments, follow-ups, rating inquiries)Credit Card Fee Saver (cCard//SMART)Embedded Document Imaging (J-Doc)
Pricing
Paid
Tire//SMART offers paid plans. Visit their website for current pricing details.
About Tire//SMART
By Toolradar Team·
Tire//SMART is an integrated cloud ERP system designed specifically for tire and vehicle service centers. It provides a complete solution for managing point-of-sale operations, back-office functions, and customer retention. The system streamlines daily tasks from order entry and inventory control to accounting, human resources, and customer relationship management.
It caters to businesses ranging from single-location shops to multi-state, multi-corporation enterprises, offering features like national accounts processing, remote user access, and embedded document imaging. Tire//SMART aims to enhance operational efficiency, improve customer engagement through automated marketing and service reminders, and provide robust financial control with integrated accounting and detailed reporting.
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Tire//SMART FAQ
How does Tire//SMART handle credit memo processing for tire manufacturers and national accounts?
Tire//SMART automates the application of credit memos from tire manufacturers and national accounts. It processes these using original item IDs, separates parts and labor, automates local parts inventory tracking for National Account DRs, and ensures G/L ID tracking separation for commission and sales reporting. It also validates POD account requirements against manufacturer parameters and integrates fully into the point of sale for seamless processing of delivery receipts and credit applications.
What specific integrations does Tire//SMART offer beyond Hunter Alignment?
Beyond Hunter Alignment, Tire//SMART integrates with PartsTech for data access and RT-Systems. It also supports direct billing and automated credit memo application for tire manufacturers, and offers specific integrations for vehicle dealer purchase/resale and government price support. The system is designed to minimize inventory count errors and eliminate duplicate data entry through warehouse management system integration.
Can customers interact with their service history and schedule appointments directly through Tire//SMART?
Yes, customers have mobile access to the system, allowing them to use any mobile device or computer to view their order history, schedule appointments, see analytics, and make orders. This feature is complemented by Service//SMART, which provides smartphone marketing, appointment scheduling, and service history access via QR codes.
How does the 'Artificial Intelligence' feature in Tire//SMART benefit a service center's operations?
The 'Artificial Intelligence' in Tire//SMART refers to embedded analytics and bespoke system design tailored to a site's exact operation. It provides augmented back-office data control, management control, and visual data reporting. This allows for targeted reporting and insights to optimize operations and decision-making.
What is the function of the J-Tab and how does it enhance in-bay service operations?
The J-Tab is an automated shop inspection tablet designed for use with bay vehicles. It enables curbside check-in, service inspections with two-way text and email communication, employee ID assignment, and service order progress tracking. For inventory, it facilitates check-in and delivery confirmation, streamlining the in-bay service workflow and improving communication.
How does Tire//SMART help businesses save on credit card processing fees?
Tire//SMART includes cCard//SMART, a credit card processing solution that implements best practices to achieve the lowest clearing rates. On average, businesses can expect savings of 22 to 38 basis points on processing fees. This processing is fully integrated into the system, providing a complete audit trail for all transactions.
Source: tire-smart.net