Is UpdateAI worth the price?
UpdateAI's pricing is on the higher side, especially for the 'CUSTOMER INTELLIGENCE' tier starting at $105/mo/user.
While 'NOTETAKER PRO' at $39/mo/user offers good core AI notetaking, the advanced features are significantly more expensive. This pricing is best for established account teams with a clear ROI for advanced customer intelligence.
Pricing Plans
Free TrialNOTETAKER PRO
$39/mo / user
- Unlimited Meeting Recaps with AI Insights and advanced AI workflows
- Detects Risks, Commercial Opportunities, Product Feedback, Advocacy, Key Decisions, and Customer Questions in every customer meeting
- Individual and Team Workspaces
- Custom Notetaking Frameworks
- Meeting Prep Cheatsheets
- Public/Private Recap Sharing
- Compatible with Zoom, MS Teams, Google Meet, and WebEx
- Favorites Folders (for Clips and Full Recaps)
- Prioritized chatbot and email support response time
- SSO / SCIM integration
- Available Add-OnS
CUSTOMER INTELLIGENCE
Starts at $105/mo / user
- Everything in Notetaker Pro, plus...
- Customer Hubs with Account level insights and reporting
- Ability to upload recordings
- Voice-of-Customer (VoC) Topic Discovery and Topic Tracking
- Add context about your company to increase AI precisions
- Integrations (Salesforce, HubSpot, Slack, Zapier, Clari, Gong, Gainsight)
- Dedicated Customer Success Manager with Slack Connect channel
- Access to Security Portal and SOC2 report
- SSO / SCIM integration
- Bulk Import / Ingestion of Past Call Recordings
- Available Add-OnS
Hidden Costs & Gotchas
Add-ons are available, but not priced
Potential seat minimums for higher tiers
Yearly billing likely required for best rates
SSO/SCIM only on higher tiers
Which Plan Do You Need?
Teams needing AI meeting recaps
Account teams seeking customer insights
Companies with high-value customer interactions
How UpdateAI Compares to Competitors
Compared to Gong, which often starts at several hundred dollars per user per month, UpdateAI's 'CUSTOMER INTELLIGENCE' at $105/mo/user appears more accessible for similar functionality. However, tools like Fireflies.ai offer basic AI notetaking for free or much lower prices, making UpdateAI's 'NOTETAKER PRO' at $39/mo/user less competitive for just core transcription.
UpdateAI Pricing FAQ
How much does UpdateAI cost?
UpdateAI starts at $39/month on the NOTETAKER PRO plan. It offers 2 paid tiers ranging from $39/month up to $105/month.
Does UpdateAI have a free plan?
UpdateAI does not offer a permanent free plan. However, a free trial is available.
Does UpdateAI offer a free trial?
Yes, UpdateAI offers a free trial. No credit card is typically required to start the trial, though this may vary.
What is the cheapest UpdateAI paid plan?
The cheapest paid plan for UpdateAI is "NOTETAKER PRO" at $39/month. Key features include: Unlimited Meeting Recaps with AI Insights and advanced AI workflows, Detects Risks, Commercial Opportunities, Product Feedback, Advocacy, Key Decisions, and Customer Questions in every customer meeting, Individual and Team Workspaces.
Is there a cheaper alternative to UpdateAI?
Yes. Popular alternatives to UpdateAI include Gong, Clari, Scope, Gong. Free alternatives include Scope. Compare them side-by-side on Toolradar.
Cheaper alternatives to UpdateAI
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
