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  7. Vero
Vero logo

Vero

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The no-nonsense multi-channel customer engagement platform for product-led teams.

Marketing AutomationEmail MarketingCustomer Data Platform
Visit Website

TL;DR - Vero

  • Multi-channel customer engagement for email, SMS, and push notifications.
  • Automates marketing workflows based on real-time customer activity.
  • Provides tools for personalized messaging, audience segmentation, and A/B testing.
Pricing: Paid only
Best for: Enterprises & pros

Pricing Plans

Starter

$54/month

  • 10,000 emails/month
  • 20,000 push messages/month
  • 160,000 events tracked/month
  • No charge per user profile
  • No limit on subscriber records
  • Automated workflows (journeys, automations)
  • Newsletters (one-to-many campaigns)
  • Transactional emails
  • Unsubscribe handling
  • A/B testing
  • Custom email domain
  • Dedicated IPs
  • BYO email providers (optional)
  • Segment on customer properties (attributes)
  • Segment on customer activity (events)
  • Segment on message activity (opens, clicks, etc.)
  • Visual segment designer
  • Realtime segmentation
  • Import ad-hoc segments via CSV
  • Import ad-hoc segments via SQL
  • Drag and drop template builder
  • HTML email editor
  • Rich text editor
  • Email template library
  • Custom email templates
  • Dynamic personalization
  • Internationalisation (i18n) of campaign content
  • Unlimited user profiles
  • Vero track API
  • HTML form builder
  • CDP integrations (Segment, Rudderstack, etc.)
  • Automation integrations (Zapier, Make, etc.)
  • Database integrations (Snowflake, Redshift, BigQuery, etc.)
  • Google Sheets integration
  • CSV imports
  • CSV exports
  • Webhooks out
  • Sent, delivery, open, click tracking
  • Conversion tracking
  • Unsubscribe tracking
  • Report exports
  • Detailed, searchable logs
  • Unlimited team members
  • Granular role-based permissions
  • 2-factor authentication (2FA)
  • Login with Google (SSO)
  • Isolated sub-accounts
  • Articles and tutorials
  • 24/5 email support

Professional

Custom based on usage

  • Custom email volume
  • Custom push message volume
  • Custom event tracking volume
  • Custom SMS message volume
  • No charge per user profile
  • No limit on subscriber records
  • Automated workflows (journeys, automations)
  • Newsletters (one-to-many campaigns)
  • Transactional emails
  • Unsubscribe handling
  • A/B testing
  • Custom email domain
  • Dedicated IPs
  • BYO email providers (optional)
  • Segment on customer properties (attributes)
  • Segment on customer activity (events)
  • Segment on message activity (opens, clicks, etc.)
  • Visual segment designer
  • Realtime segmentation
  • Import ad-hoc segments via CSV
  • Import ad-hoc segments via SQL
  • Drag and drop template builder
  • HTML email editor
  • Rich text editor
  • Email template library
  • Custom email templates
  • Dynamic personalization
  • Internationalisation (i18n) of campaign content
  • Unlimited user profiles
  • Vero track API
  • HTML form builder
  • CDP integrations (Segment, Rudderstack, etc.)
  • Automation integrations (Zapier, Make, etc.)
  • Database integrations (Snowflake, Redshift, BigQuery, etc.)
  • Google Sheets integration
  • CSV imports
  • CSV exports
  • Webhooks out
  • Sent, delivery, open, click tracking
  • Conversion tracking
  • Unsubscribe tracking
  • Report exports
  • Detailed, searchable logs
  • Unlimited team members
  • Granular role-based permissions
  • 2-factor authentication (2FA)
  • Login with Google (SSO)
  • Isolated sub-accounts
  • Articles and tutorials
  • 24/5 email support
  • Priority response
  • Live chat support (via Slack)
  • Dedicated customer success manager
View full pricing

About Vero

Vero is a multi-channel customer engagement platform designed for modern marketing teams, particularly those in product-led companies. It enables businesses to act on user activity, automate decisions, and send real-time messages across various channels like email and push notifications. The platform focuses on providing essential features for effective customer communication without unnecessary complexity. Vero helps marketers create a unified view of each customer by tracking activity, storing custom attributes, and segmenting audiences dynamically. It offers tools for marketing automation, broadcast emails, and recurring newsletters, all supported by a visual UI. With its drag-and-drop editor and Liquid templating language, users can design personalized and localized messages, while built-in A/B testing and reporting features allow for continuous optimization and performance tracking.

Reviews

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Vero FAQ

Vero is a multi-channel customer engagement platform that helps product-led teams automate marketing, send personalized messages across email, SMS, and push notifications, and understand customer behavior through activity tracking and segmentation.

Vero offers transparent, scalable pricing, which can be explored on their website. Specific pricing tiers are not detailed on the provided pages, but it is a paid service.

Vero offers a 14-day free trial without requiring a credit card to get started. It is not a freemium product; after the trial, it transitions to a paid service.

Vero is designed for modern marketing teams, particularly those in product-led companies, who need to engage with customers across multiple channels, automate communications based on user behavior, and personalize messages at scale.

Quick Info

Pricing
Paid
Visit Website

Alternatives

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Chatwoot

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Gladly logo

Gladly

Customer service platform focused on people

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