How does Versapay's cash application handle various payment formats, including paper checks and wire transfers?
Versapay's AI-powered cash application software reads both digital and paper transactions, including wire transfers, ACH, and checks. It uses AI and machine learning, along with OCR, to extract critical data and reconcile these payments with your bank, even normalizing remittance data from various formats like emails, PDFs, and AP portals.
Can customers use their preferred payment methods within the self-service portal, and does it support recurring payments?
Yes, the cloud-based customer portal allows customers to view invoices, make payments, and manage accounts using their preferred methods, including credit cards, ACH, and virtual cards. Customers can also schedule recurring payments and pay multiple invoices at once.
What level of customization is available for digital invoices and customer communications?
Versapay allows for extensive customization of the digital invoicing system. You can personalize invoices by business unit, geography, or segment, customize summary statements and communications, and maintain consistent branding across all customer touchpoints.
How does Versapay help manage and resolve payment discrepancies or short-pays?
The platform includes built-in tools to manage and approve exceptions. It automatically routes incomplete or unexpected payments, such as short-pays, discounts, or deductions, to the appropriate team member for validation, ensuring that cash flow continues without manual escalations.
What kind of integration does Versapay offer with existing ERP systems and banking infrastructure?
Versapay seamlessly integrates with your existing ERP systems for real-time posting of reconciled payments to your cash GL account. It also works alongside your current banking services, including lockboxes, digitizing payment data to reduce costly keystroke fees and lower payment processing costs.