Bland

Bland is an enterprise voice AI platform designed to automate complex phone calls using AI agents. It enables organizations to build, run, and monitor AI phone agents that can engage in real conversations at scale, handling both inbound and outbound calls. These agents are built on infrastructure that customers can own, either on-premise or within their own Virtual Private Cloud (VPC), ensuring data privacy and control. The platform is ideal for teams in regulated industries such as healthcare, finance, and insurance, who need to manage high call volumes, reduce operational costs, and ensure compliance. Bland's AI agents can perform tasks like lead qualification, claims intake, scheduling, IVR replacement, and compliance disclosures across multiple channels including voice, iMessage, and web chat, all while maintaining a consistent memory and context. It integrates seamlessly with existing telephony, CRM, and scheduling systems, offering a full REST API for custom connections.