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Bearing vs Jira Service Management: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Bearing and Jira Service Management side by side. This page compares data; it is not a hands-on review.

On the data: On the data below, Jira Service Management leads on a free plan. We do not name an overall winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 1,956 user reviews compared Pricing checked Oct 31, 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

Bearing

Reimagine enterprise physical security operations by unifying systems and data on the ServiceNow platform.

Best for you if:

  • • You want built on ServiceNow, leveraging its robust platform and AI capabilities

Jira Service Management

Unite teams on a single AI-powered platform to deliver service at scale.

Best for you if:

  • • You want a free tier before you commit
At a glance: Bearing vs Jira Service Management
At a Glance
Bearing Bearing
Jira Service Management Jira Service Management
Starts at
Not published
Free plan, paid from $21/agent/mo, billed monthly Standard plan
Category
Compliance Management Workflow Automation
Workflow Automation Incident Management
Rating
n/a 3.9/5 G2 4.4 · Capterra 4.5 · SourceForge 2.3 1,956 reviews
Free plan
No Yes

Choose Bearing or Jira Service Management?

Bearing

Choose Bearing if

  • You want built on ServiceNow, leveraging its robust platform and AI capabilities
  • You want simplifies and systemizes complex physical security operations
  • You work in compliance management, not workflow automation
Jira Service Management

Choose Jira Service Management if

  • You want a free tier before you commit
  • You want seamless integration with Atlassian ecosystem
  • You want flexible and customizable workflows
  • You work in workflow automation, not compliance management

In-Depth Analysis

Bearing Bearing

Reimagine enterprise physical security operations by unifying systems and data on the ServiceNow platform.

Strengths

  • Pro: Built on ServiceNow, leveraging its robust platform and AI capabilities.
  • Pro: Simplifies and systemizes complex physical security operations.
  • Pro: Provides rapid value creation through actionable insights and automation.
  • Pro: Deep industry experience from security leaders ensures relevant solutions.
  • Pro: Enhances data enrichment and correlation for contextual understanding.

Weaknesses

  • Con: Requires an existing ServiceNow instance for deployment.
  • Con: Specific pricing details are not publicly available.

Key features

Centralized Incident and Case Management System System of Record for Security Organization Assets Integrated Site Security Assessments Standardized Reporting Across the Employee Experience Critical Metrics and Dashboards for Security Operations AI Platform for Enterprise Security

Jira Service Management Jira Service Management

Unite teams on a single AI-powered platform to deliver service at scale.

Good value

Jira Service Management offers a fair pricing structure, especially with its generous Free tier for up to 3 agents.

Strengths

  • Pro: Seamless integration with Atlassian ecosystem
  • Pro: Flexible and customizable workflows
  • Pro: Free tier for up to 3 agents
  • Pro: Strong ITSM and ITIL capabilities
  • Pro: Excellent knowledge base integration

Weaknesses

  • Con: Can be complex to configure initially
  • Con: Pricing scales quickly with agent count
  • Con: UI can feel cluttered for simple use cases
  • Con: Some features require add-ons
  • Con: Learning curve for non-technical users

Key features

ITIL-aligned service desk with incident management Self-service portal for customers and employees SLA management with real-time tracking Asset and configuration management (CMDB) Automation rules for workflow efficiency Deep integration with Jira Software and Confluence

Plans and prices: Bearing vs Jira Service Management

Plans and prices of Bearing and Jira Service Management, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
Bearing No plan prices on file getyourbearing.com
Jira Service Management
  • Free: Free
  • Standard: $21/agent/mo, billed monthly
  • Premium: $55.28/user/mo, billed monthly
  • Enterprise: Custom pricing
atlassian.com/software/jira/service-management/… read Oct 31, 2026

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Bearing pricing and Jira Service Management pricing.

Key Takeaways

Bearing

  • Choose if you want reimagine enterprise physical security operations by unifying systems and data on the ServiceNow platform

Jira Service Management

  • Has a free plan

What the data shows

On the data below, Jira Service Management leads on a free plan. We do not name an overall winner for this pair.

  • Only Jira Service Management has a published user rating (3.9/5 from 1,956 reviews); Bearing has none we can show.
  • Jira Service Management starts at $21/agent/mo, billed monthly; Bearing has no public paid plan price on file.
  • Only Jira Service Management has a free plan.

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do Bearing and Jira Service Management compare in 2026?

On the data below, Jira Service Management leads on a free plan. We do not name an overall winner for this pair. Only Jira Service Management has a published user rating (3.9/5 from 1,956 reviews); Bearing has none we can show. Jira Service Management starts at $21/agent/mo, billed monthly; Bearing has no public paid plan price on file. Only Jira Service Management has a free plan.

What are Bearing and Jira Service Management used for?

Bearing: Reimagine enterprise physical security operations by unifying systems and data on the ServiceNow platform. Jira Service Management: Unite teams on a single AI-powered platform to deliver service at scale.

What does Bearing cost vs Jira Service Management?

Bearing has no public paid-plan price on file. Jira Service Management's cheapest paid plan is Standard at $21/agent/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Oct 31, 2026.

What's the main difference between Bearing and Jira Service Management?

Bearing's main strength: built on ServiceNow, leveraging its robust platform and AI capabilities. Jira Service Management's main strength: seamless integration with Atlassian ecosystem.

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