Clicky vs Smartlook: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Clicky and Smartlook side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Clicky
Real-time web analytics with heatmaps
Best for you if:
- • You want real-time analytics
Smartlook
Session replay, no longer sold: shuts down September 30, 2027
Best for you if:
- • You want session recordings
| At a Glance | Clicky | Smartlook |
|---|---|---|
Starts at | Free plan, paid from $9.99/mo, billed monthly Pro plan | Free plan |
Category | Web Analytics Heatmaps | Web Analytics Product Analytics |
Rating | 4.6/5 Capterra 4.7 · G2 4.5 71 reviews | 4.6/5 G2 4.6 874 reviews |
Free plan | Yes | Yes |
Watch out for | Annual billing saves ~20% | n/a |
Choose Clicky or Smartlook?
Choose Clicky if
- You want real-time analytics
- You want privacy friendly
Choose Smartlook if
- You want session recordings
- You want good analytics
In-Depth Analysis
Clicky
Real-time web analytics with heatmaps
Clicky's pricing is quite generous, especially for smaller websites.
Watch out
Annual billing saves ~20%
Strengths
- Pro: Real-time analytics
- Pro: Privacy friendly
- Pro: Heatmaps included
- Pro: Fair pricing
- Pro: Good for small sites
Weaknesses
- Con: UI dated
- Con: Less features than GA
- Con: Limited integrations
- Con: Reporting basic
- Con: Updates slow
Key features
Smartlook
Session replay, no longer sold: shuts down September 30, 2027
Smartlook was discontinued for new customers on May 31, 2026.
Strengths
- Pro: Session recordings
- Pro: Good analytics
- Pro: Mobile support
- Pro: Fair pricing
- Pro: Active development
Weaknesses
- Con: Privacy concerns
- Con: Storage limits
- Con: Better alternatives exist
- Con: Learning curve
- Con: Feature gaps
Key features
Plans and prices: Clicky vs Smartlook
| Tool | Plans and prices | Source |
|---|---|---|
| Clicky |
| clicky.com/pricing read Oct 3, 2026 |
| Smartlook | No plan prices on file | smartlook.com read Oct 30, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Clicky pricing and Smartlook pricing.
Key Takeaways
Clicky
- Choose if you want real-time web analytics with heatmaps
Smartlook
- Choose if you want session replay, no longer sold: shuts down September 30, 2027
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- User ratings are within 0.2 points (4.6/5 from 71 reviews for Clicky, 4.6/5 from 874 reviews for Smartlook).
- Clicky starts at $9.99/mo, billed monthly; Smartlook has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Clicky and Smartlook compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. User ratings are within 0.2 points (4.6/5 from 71 reviews for Clicky, 4.6/5 from 874 reviews for Smartlook). Clicky starts at $9.99/mo, billed monthly; Smartlook has no public paid plan price on file. Both have a free plan.
What are Clicky and Smartlook used for?
Clicky: Real-time web analytics with heatmaps. Smartlook: Session replay, no longer sold: shuts down September 30, 2027.
What does Clicky cost vs Smartlook?
Clicky's cheapest paid plan is Pro at $9.99/mo, billed monthly; it also has a free plan. Smartlook has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Oct 30, 2026.
What's the main difference between Clicky and Smartlook?
Clicky's main strength: real-time analytics. Smartlook's main strength: session recordings.