ConnectWise vs Jira: Which Should You Choose in 2026?
Choosing between ConnectWise and Jira comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
ConnectWise
Unified IT management platform for MSPs and IT professionals, powered by agentic AI.
Best for you if:
- • Unified platform for IT management, PSA, and RMM.
- • Integrates agentic AI, common UI, and shared services for efficiency.
Jira
The industry standard for software development tracking and agile workflows
Best for you if:
- • You want the higher-rated option (8.2/10 vs 0.0/10)
- • You want to try before committing
- • Industry-standard project management for developers
- • Agile and Scrum-focused issue tracking
| At a Glance |  ConnectWise |  Jira |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Task Management | Task Management |
Rating | —/100 | 82/100 |
| Feature | ConnectWise | Jira |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | 82 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Task ManagementProject Tracking | Task ManagementWorkflow Automation |
How ConnectWise and Jira Compare
ConnectWise
Unified IT management platform for MSPs and IT professionals, powered by agentic AI.
Paid
Jira
The industry standard for software development tracking and agile workflows
Free tier available · 82/100 score
Who Should Use What?
On a budget?
Jira has a free tier. ConnectWise is paid only.
Go with: Jira
Want the highest-rated option?
Jira scores 82/100. ConnectWise is unrated.
Go with: Jira
Value user reviews?
Neither has user reviews yet.
Go with: Jira
3 Questions to Help You Decide
What's your budget?
ConnectWise is paid. Jira is freemium. Jira lets you start free.
What's your use case?
Both are task management tools. Compare their specific features to decide.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Jira
- Higher score: 82/100 vs unrated
- Free tier available
- Our pick for this comparison
ConnectWise
The Bottom Line
Jira (82/100) is our pick.
Frequently Asked Questions
Is ConnectWise or Jira better?
Jira scores 82/100 in our evaluation. ConnectWise is paid and Jira is freemium.
What are ConnectWise and Jira used for?
ConnectWise: Unified IT management platform for MSPs and IT professionals, powered by agentic AI.. Jira: The industry standard for software development tracking and agile workflows.
What does ConnectWise cost vs Jira?
ConnectWise is a paid tool. Jira is freemium (free tier + paid plans). Visit their websites for detailed pricing.