Highlight.io vs New Relic: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Highlight.io and New Relic side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Highlight.io
Open source session replay and monitoring
New Relic
Full-stack observability with 50+ monitoring capabilities
| At a Glance | Highlight.io | New Relic |
|---|---|---|
Starts at | Free plan | Free plan, paid from $10/user/mo, billed monthly Standard plan |
Category | Monitoring DevOps | Monitoring DevOps |
Rating | 4.6/5 G2 4.6 29 reviews | 4.4/5 G2 4.4 · Capterra 4.5 783 reviews |
Free plan | Yes | Yes |
Watch out for | n/a | Data ingest overages at $0.40/GB (Standard) |
Choose Highlight.io or New Relic?
Choose Highlight.io if
- You need monitoring features specifically.
Choose New Relic if
- You need monitoring features specifically.
In-Depth Analysis
Highlight.io
Open source session replay and monitoring
It's best for developers and small to large teams prioritizing detailed session replay and error monitoring.
Strengths
- Pro: Open-source with self-hosting option eliminates vendor lock-in
- Pro: Unified platform covers sessions, errors, logs, and traces
- Pro: Generous free tier with a high session limit
- Pro: Built on OpenTelemetry standards for portability
- Pro: Session replay shows exactly what users experienced during errors
Weaknesses
- Con: Usage-based pricing can be unpredictable at scale
- Con: Self-hosted option has a significant minimum cost
- Con: Smaller community and ecosystem compared to established competitors
- Con: Dashboard customization is still maturing
- Con: Documentation gaps for less common frameworks
Key features
New Relic
Full-stack observability with 50+ monitoring capabilities
New Relic's freemium model is generous, offering 100 GB/month and a full platform user for free.
Watch out
Data ingest overages at $0.40/GB (Standard)
Strengths
- Pro: Generous free tier
- Pro: Full-stack observability
- Pro: AI insights
Weaknesses
- Con: Complex to set up
- Con: Data can be expensive
Key features
Plans and prices: Highlight.io vs New Relic
| Tool | Plans and prices | Source |
|---|---|---|
| Highlight.io | No plan prices on file | highlight.io/pricing read Oct 7, 2026 |
| New Relic |
| newrelic.com/pricing read Nov 12, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Highlight.io pricing and New Relic pricing.
Key Takeaways
Highlight.io
- Worth considering for monitoring
New Relic
- Worth considering for monitoring
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- User ratings are within 0.2 points (4.6/5 from 29 reviews for Highlight.io, 4.4/5 from 783 reviews for New Relic).
- New Relic starts at $10/user/mo, billed monthly; Highlight.io has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Highlight.io and New Relic compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. User ratings are within 0.2 points (4.6/5 from 29 reviews for Highlight.io, 4.4/5 from 783 reviews for New Relic). New Relic starts at $10/user/mo, billed monthly; Highlight.io has no public paid plan price on file. Both have a free plan.
What are Highlight.io and New Relic used for?
Highlight.io: Open source session replay and monitoring. New Relic: Full-stack observability with 50+ monitoring capabilities.
What does Highlight.io cost vs New Relic?
Highlight.io has no public paid-plan price on file. New Relic's cheapest paid plan is Standard at $10/user/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 12, 2026.
What's the main difference between Highlight.io and New Relic?
Highlight.io's main strength: open-source with self-hosting option eliminates vendor lock-in. New Relic's main strength: generous free tier.
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