Is New Relic worth the price?
New Relic's freemium model is generous, offering 100 GB/month and a full platform user for free.
The Standard tier at $10 for the first user and $99 for additional users (up to 5) is reasonable for small teams. However, the Pro tier jumps significantly to $349/user/month, which can become very expensive for growing teams.
This pricing structure is best for small teams or large enterprises with custom needs.
Pricing Plans
Free
Free
- 100 GB monthly data ingest
- 1 free full platform user
- Unlimited basic users
- 50+ capabilities
- Automatic logs obfuscation
Standard
$10
- Up to 5 full platform users
- Ticketed support (2-day SLA)
- SAML SSO
- $0.40/GB data ingest
Pro
$349
- Unlimited full platform users
- 2-hour critical support SLA
- Data Plus eligibility
- Consumption-based options
Enterprise
- Advanced security
- FedRAMP Moderate
- HIPAA eligibility
- 1-hour critical support SLA
Hidden Costs & Gotchas
Data ingest overages at $0.40/GB (Standard)
Significant price jump for Pro tier users
Core User add-on at $49/user/mo
Annual commitment for Pro tier pricing
Which Plan Do You Need?
Startups needing free observability
Small teams with limited users
Enterprises requiring custom solutions
How New Relic Compares to Competitors
Compared to Datadog, which starts around $15/host/month for infrastructure monitoring, New Relic's free tier is more accessible for initial data ingest. However, Datadog's per-host pricing can be more predictable for infrastructure-heavy users, while New Relic's per-user and data ingest model can scale rapidly, especially at the Pro tier's $349/user/month, making it potentially more expensive for larger teams than some Datadog configurations.
New Relic Pricing FAQ
How much does New Relic cost?
New Relic starts at $10/month on the Standard plan. It offers 2 paid tiers ranging from $10/month up to $349/month. A free plan is also available with limited features.
Does New Relic have a free plan?
Yes. New Relic offers a free plan called "Free". It includes: 100 GB monthly data ingest, 1 free full platform user, Unlimited basic users.
What is the cheapest New Relic paid plan?
The cheapest paid plan for New Relic is "Standard" at $10/month. Key features include: Up to 5 full platform users, Ticketed support (2-day SLA), SAML SSO.
Is there a cheaper alternative to New Relic?
Yes. Popular alternatives to New Relic include Dynatrace, AppDynamics, Honeycomb, Datadog. Free alternatives include Honeycomb, Datadog, Elastic. Compare them side-by-side on Toolradar.
Cheaper alternatives to New Relic
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
