Grafana Cloud is an end-to-end observability platform built on open source standards, offering metrics, logs, traces, and visualization with usage-based pricing and flexible deployment options.

Available on: Web

Louis Corneloup Updated Jul 20, 2026 · how we evaluate Source grafana.com ↗

Ratings Across the Web

4.5 (275 reviews)

Grafana holds an aggregate rating of 4.5 out of 5 from 275 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Metrics monitoring
Log aggregation
Distributed tracing
Profiling
Kubernetes monitoring
Frontend observability
Performance testing (k6)
Custom dashboards

Pricing Plans

Free Trial

Pricing checked Oct 11, 2026

Grafana plans and prices, checked October 2026
Plan	Price	Details
Free	$0	Always free All Grafana Cloud services 10K metrics series 50GB logs +1 more Show less 14-day retention
Pro Popular	$19/month base	Plus usage 8×5 support 13 months metrics 30 days logs/traces +1 more Show less 99.5% SLA
Enterprise	$25,000/year minimum	Spend commitment Premium support Custom retention BYOC options +1 more Show less Custom SLA

Calculate your cost View full pricing

Is Grafana worth the price?

Great value

Grafana OSS is completely free for self-hosted visualization.

Grafana Cloud Free gives 10K metrics series, 50GB logs, and 14-day retention at no cost. The Pro plan at $19/month base + usage charges is affordable for small teams but costs scale with data volume.

Enterprise starts at $25,000/year minimum.

Hidden Costs & Gotchas

AI features cost $20/user/month

14-day retention on Free; 30 days on Pro (logs/traces)

Enterprise requires $25,000/year minimum commitment

Full Grafana pricing: every plan, hidden costs and alternatives

How Grafana's pricing compares

At $19/mo, billing unit not specified, Grafana is mid-range of its 4 comparable direct competitors ($7 to $48/mo across the set).

Dynatrace

Papertrail

New Relic

$10

Grafana

$19

Datadog

$48

Entry paid plan, monthly. Pricing checked Oct 11, 2026.

Reviews

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4.5/5

Across 275 verified user reviews on G2, Capterra

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Best Grafana Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

Dynatrace Paid

Full-stack observability and AIOps platform

4.5

New Relic Freemium

Full-stack observability with 50+ monitoring capabilities

4.4

Datadog Freemium

Cloud monitoring, security, and AI investigations for DevOps

4.4

Splunk Paid

Data platform for security and observability

4.4

Sentry Freemium

Application monitoring & error tracking

4.6

Kibana Paid

Visualize, explore, and manage your data stored in Elasticsearch with an open-source interface.

4.4

Prometheus Free

Monitoring and alerting toolkit

4.5

Papertrail Freemium

Real-time log aggregation and analysis for DevOps

4.4

See all monitoring tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Grafana alternatives 8+ tools ranked, pricing + verdict per pick Grafana vs Dynatrace Head-to-head: features, pricing, who wins Grafana vs New Relic Head-to-head: features, pricing, who wins Grafana vs Datadog Head-to-head: features, pricing, who wins

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Grafana FAQ

How does Grafana Cloud differentiate itself from Grafana OSS?

Grafana Cloud is a complete, fully managed observability platform that unifies metrics, logs, traces, dashboards, alerting, incident response, and advanced integrations. In contrast, Grafana OSS is a self-managed, open-source tool primarily focused on visualization and alerting, lacking the full suite of observability capabilities found in Grafana Cloud.

What specific features does Grafana Cloud offer to help reduce telemetry costs?

Grafana Cloud includes Adaptive Telemetry features that utilize machine learning to aggregate unused metrics and optimize log volumes. This functionality helps organizations save money by reducing the amount of telemetry data they store and process, while also encouraging a closer look at metrics for further optimization opportunities.

Can Grafana Cloud assist with incident response management?

Yes, Grafana Cloud provides an integrated Incident Response Management (IRM) solution. This solution offers workflows for creating alerts and SLOs, managing on-call schedules and incident response, and conducting postmortems, all within the context of the observability stack.

What security and compliance standards does Grafana Cloud adhere to for enterprise use?

Grafana Cloud is built for enterprise-grade security and compliance, offering single sign-on (SSO), role-based access control (RBAC), audit logging, and SOC 2 compliance. For government agencies and regulated industries, Grafana Federal Cloud is available with FedRAMP High authorization, meeting the highest U.S. federal security standards.

Does Grafana Cloud support data ingestion from OpenTelemetry?

Yes, Grafana Cloud fully supports OpenTelemetry. This allows for easy ingestion and analysis of telemetry data from modern applications and infrastructure, ensuring compatibility with contemporary observability standards.

What types of pre-built solutions are available for monitoring with Grafana?

Grafana offers over 100 pre-built solutions for monitoring various systems, ranging from Kubernetes to database monitoring. These solutions include out-of-the-box dashboards, metrics, and alerts for technologies like Linux, Windows, Docker, PostgreSQL, MySQL, Kafka, and Jenkins.

Source: grafana.com

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