New Relic is a full-stack observability platform offering 50+ monitoring capabilities in one platform with usage-based pricing and 100 GB of free monthly data ingest.

Available on: Web

Louis Corneloup Updated Jul 20, 2026 · how we evaluate Source newrelic.com ↗

Ratings Across the Web

4.4 (783 reviews)

New Relic holds an aggregate rating of 4.4 out of 5 from 783 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Full-stack observability
APM
Infrastructure monitoring
Log management
Browser monitoring
Mobile monitoring
Synthetic monitoring
50+ capabilities

Pricing Plans

Pricing checked Oct 2, 2026

New Relic plans and prices, checked October 2026
Plan	Price	Details
Free	$0	100 GB monthly data ingest 1 free full platform user Unlimited basic users +2 more Show less 50+ capabilities Automatic logs obfuscation
Standard	$10	Up to 5 full platform users Ticketed support (2-day SLA) SAML SSO +1 more Show less $0.40/GB data ingest
Pro	$349	Unlimited full platform users 2-hour critical support SLA Data Plus eligibility +1 more Show less Consumption-based options
Enterprise	Custom	Advanced security FedRAMP Moderate HIPAA eligibility +1 more Show less 1-hour critical support SLA

Calculate your cost View full pricing

Is New Relic worth the price?

Good value

New Relic's freemium model is generous, offering 100 GB/month and a full platform user for free.

However, the Pro tier jumps significantly to $349/user/month, which can become very expensive for growing teams. This pricing structure is best for small teams or large enterprises with custom needs.

Hidden Costs & Gotchas

Data ingest overages at $0.40/GB (Standard)

Full New Relic pricing: every plan, hidden costs and alternatives

How New Relic's pricing compares

At $10/mo, billing unit not specified, New Relic is mid-range of its 5 comparable direct competitors ($7 to $130/mo across the set).

Dynatrace

Papertrail

New Relic

$10

Grafana

$19

Datadog

$48

Honeycomb

$130

Entry paid plan, monthly. Pricing checked Oct 2, 2026.

Reviews

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4.4/5

Across 783 verified user reviews on G2, Capterra

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Best New Relic Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

Dynatrace Paid

Full-stack observability and AIOps platform

4.5

Datadog Freemium

Cloud monitoring, security, and AI investigations for DevOps

4.4

Splunk Paid

Data platform for security and observability

4.4

Sentry Freemium

Application monitoring & error tracking

4.6

Grafana Freemium

Observability and visualization platform

4.5

Sterling Paid

A global solutions integrator for complex technology challenges

4.4

Honeycomb Freemium

Observability for distributed systems

4.7

Papertrail Freemium

Real-time log aggregation and analysis for DevOps

4.4

See all DevOps tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All New Relic alternatives 8+ tools ranked, pricing + verdict per pick New Relic vs Dynatrace Head-to-head: features, pricing, who wins New Relic vs Datadog Head-to-head: features, pricing, who wins New Relic vs Splunk Head-to-head: features, pricing, who wins

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New Relic FAQ

How does New Relic support DevOps teams?

New Relic provides full-stack observability with over 50 monitoring capabilities, which allows DevOps teams to gain comprehensive insights into their applications and infrastructure. This integrated approach helps streamline operations and identify issues across the entire stack. It supports analytics and data visualization to aid in understanding system performance.

How does New Relic's observability compare to Datadog?

New Relic offers a full-stack observability platform with more than 50 monitoring capabilities, providing a unified view of system performance. It also includes AI insights to help interpret complex data. Datadog is another comprehensive monitoring solution, but New Relic emphasizes its integrated platform for diverse monitoring needs.

What are the main trade-offs when implementing New Relic?

A primary trade-off with New Relic is that it can be complex to set up, requiring significant effort to configure correctly. Additionally, while there is a generous free tier, data ingestion beyond the free allowance can become expensive. Users should consider their data volume needs carefully.

Which teams benefit most from using New Relic?

Teams focused on DevOps, analytics, and data visualization will find New Relic particularly beneficial. Its full-stack observability and AI insights are designed to help these teams monitor, understand, and optimize their software and infrastructure effectively. Any team requiring deep monitoring capabilities across their technology stack can leverage its features.

How is New Relic priced?

New Relic operates on a usage-based pricing model, starting with a free tier that includes 100 GB of free monthly data ingest. Beyond this free allowance, users can opt for paid plans that offer more usage and additional features. This model allows users to scale their investment based on their specific monitoring needs.

Can New Relic provide AI-driven insights?

Yes, New Relic includes AI insights as part of its full-stack observability platform. These AI capabilities help users interpret complex monitoring data and identify patterns or anomalies. This feature enhances the platform's ability to provide actionable intelligence from the 50+ monitoring capabilities.

Source: newrelic.com

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