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New Relic

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Full-stack observability with 50+ monitoring capabilities

DevOpsAnalyticsData VisualizationMonitoring
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Reviews onG2Capterra
780 reviews tracked·4 press mentions

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Generous free tier

Biggest con

Complex to set up

TL;DR - New Relic

  • Full-stack observability platform with APM, infrastructure monitoring, and logs
  • Generous free tier: 100GB/month data ingest + 1 full-access user
  • Used by 15,000+ companies including GitHub, Epic Games, and Domino's
Pricing: Free plan available
Best for: Growing teams
4.4/5 across review platforms

What is New Relic?

Editorial review
New Relic is a full-stack observability platform offering 50+ monitoring capabilities in one platform with usage-based pricing and 100 GB of free monthly data ingest.

Available on: Web

how we evaluateSourcenewrelic.com ↗

Pros & Cons

Pros

  • Generous free tier
  • Full-stack observability
  • AI insights

Cons

  • Complex to set up
  • Data can be expensive

Ratings Across the Web

4.4(780 reviews)
G2585 reviews
4.4/5
Capterra195 reviews
4.5/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Full-stack observabilityAPMInfrastructure monitoringLog managementBrowser monitoringMobile monitoringSynthetic monitoring50+ capabilities

Pricing Plans

Pricing checked Jul 12, 2026

Free

Free

  • 100 GB monthly data ingest
  • 1 free full platform user
  • Unlimited basic users
  • 50+ capabilities
  • Automatic logs obfuscation

Standard

$10

  • Up to 5 full platform users
  • Ticketed support (2-day SLA)
  • SAML SSO
  • $0.40/GB data ingest

Pro

$349

  • Unlimited full platform users
  • 2-hour critical support SLA
  • Data Plus eligibility
  • Consumption-based options

Enterprise

null

  • Advanced security
  • FedRAMP Moderate
  • HIPAA eligibility
  • 1-hour critical support SLA
Calculate your costView full pricing

How New Relic's pricing compares

At $10/mo, New Relic is mid-range of its 6 direct competitors ($1.5 to $130/mo across the set).

LogDNA
$1.5
Dynatrace
$7
Papertrail
$7
New Relic
$10
Grafana
$19
Datadog
$48
Honeycomb
$130

Entry paid plan, monthly. Pricing checked Jul 12, 2026.

Reviews

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4.4/5

Across 780 verified user reviews on G2, Capterra

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Best New Relic Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →
Dynatrace logo
DynatracePaid

Full-stack observability and AIOps platform

4.5
Datadog logo
DatadogFreemium

Cloud monitoring, security, and AI investigations for DevOps

4.4
Splunk logo
SplunkPaid

Data platform for security and observability

4.4
Sentry logo
SentryFreemium

Application monitoring & error tracking

4.5
Papertrail logo
PapertrailFreemium

Real-time log aggregation and analysis for DevOps

4.6
Grafana logo
GrafanaFreemium

Observability and visualization platform

4.5
LogDNA logo
LogDNAFreemium

Cloud-native log management platform

4.7
Honeycomb logo
HoneycombFreemium

Observability for distributed systems

4.8
See all DevOps tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All New Relic alternatives8+ tools ranked, pricing + verdict per pickNew Relic vs DynatraceHead-to-head: features, pricing, who winsNew Relic vs DatadogHead-to-head: features, pricing, who winsNew Relic vs SplunkHead-to-head: features, pricing, who wins

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New Relic FAQ

How does New Relic support DevOps teams?

New Relic provides full-stack observability with over 50 monitoring capabilities, which allows DevOps teams to gain comprehensive insights into their applications and infrastructure. This integrated approach helps streamline operations and identify issues across the entire stack. It supports analytics and data visualization to aid in understanding system performance.

How does New Relic's observability compare to Datadog?

New Relic offers a full-stack observability platform with more than 50 monitoring capabilities, providing a unified view of system performance. It also includes AI insights to help interpret complex data. Datadog is another comprehensive monitoring solution, but New Relic emphasizes its integrated platform for diverse monitoring needs.

What are the main trade-offs when implementing New Relic?

A primary trade-off with New Relic is that it can be complex to set up, requiring significant effort to configure correctly. Additionally, while there is a generous free tier, data ingestion beyond the free allowance can become expensive. Users should consider their data volume needs carefully.

Which teams benefit most from using New Relic?

Teams focused on DevOps, analytics, and data visualization will find New Relic particularly beneficial. Its full-stack observability and AI insights are designed to help these teams monitor, understand, and optimize their software and infrastructure effectively. Any team requiring deep monitoring capabilities across their technology stack can leverage its features.

How is New Relic priced?

New Relic operates on a usage-based pricing model, starting with a free tier that includes 100 GB of free monthly data ingest. Beyond this free allowance, users can opt for paid plans that offer more usage and additional features. This model allows users to scale their investment based on their specific monitoring needs.

Can New Relic provide AI-driven insights?

Yes, New Relic includes AI insights as part of its full-stack observability platform. These AI capabilities help users interpret complex monitoring data and identify patterns or anomalies. This feature enhances the platform's ability to provide actionable intelligence from the 50+ monitoring capabilities.

Source: newrelic.com

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