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Full-stack observability with 50+ monitoring capabilities

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Reviews onG2Capterra
780 reviews tracked·3 press mentions

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Generous free tier

Biggest con

Complex to set up

TL;DR - New Relic

  • Full-stack observability platform with APM, infrastructure monitoring, and logs
  • Generous free tier: 100GB/month data ingest + 1 full-access user
  • Used by 15,000+ companies including GitHub, Epic Games, and Domino's
Pricing: Free plan available
Best for: Growing teams
4.4/5 across review platforms

What is New Relic?

Editorial review
New Relic is a full-stack observability platform offering 50+ monitoring capabilities in one platform with usage-based pricing and 100 GB of free monthly data ingest.

Available on: Web

Pros & Cons

Pros

  • Generous free tier
  • Full-stack observability
  • AI insights

Cons

  • Complex to set up
  • Data can be expensive

Ratings Across the Web

4.4(780 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Full-stack observabilityAPMInfrastructure monitoringLog managementBrowser monitoringMobile monitoringSynthetic monitoring50+ capabilities

Pricing Plans

Free

Free

  • 100 GB monthly data ingest
  • 1 free full platform user
  • Unlimited basic users
  • 50+ capabilities
  • Automatic logs obfuscation

Standard

$10

  • Up to 5 full platform users
  • Ticketed support (2-day SLA)
  • SAML SSO
  • $0.40/GB data ingest

Pro

$349

  • Unlimited full platform users
  • 2-hour critical support SLA
  • Data Plus eligibility
  • Consumption-based options

Enterprise

null

  • Advanced security
  • FedRAMP Moderate
  • HIPAA eligibility
  • 1-hour critical support SLA

How New Relic's pricing compares

At $10/mo, New Relic is mid-range of its 6 direct competitors ($1.5 to $130/mo across the set).

Entry paid plan, monthly.

Reviews

4.4/5

Across 780 verified user reviews on G2, Capterra

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New Relic FAQ

What is New Relic?

New Relic is a full-stack observability platform that provides APM, infrastructure monitoring, log management, browser and mobile monitoring in one unified platform with over 50 capabilities.

How does New Relic pricing work?

New Relic uses user-based pricing combined with data usage. The free tier includes 100GB/month and 1 user. Standard is $10-99/user (max 5). Pro is $349/user/month annually with unlimited users.

What is included in New Relics free tier?

The free tier includes 100 GB monthly data ingest, one full platform user, unlimited basic users, and access to all 50+ capabilities including APM, infrastructure, and log monitoring.

Is New Relic HIPAA compliant?

Yes, the Enterprise tier offers HIPAA eligibility along with FedRAMP Moderate compliance for organizations with strict security and compliance requirements.

Source: newrelic.com

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