Full-stack observability with 50+ monitoring capabilities
Visit WebsiteThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Generous free tier
Biggest con
Complex to set up
TL;DR - New Relic
- Full-stack observability platform with APM, infrastructure monitoring, and logs
- Generous free tier: 100GB/month data ingest + 1 full-access user
- Used by 15,000+ companies including GitHub, Epic Games, and Domino's
What is New Relic?
Available on: Web
Pros & Cons
Pros
- Generous free tier
- Full-stack observability
- AI insights
Cons
- Complex to set up
- Data can be expensive
Ratings Across the Web
Ratings aggregated from independent review platforms. Learn more
Key Features
Pricing Plans
Pricing checked Jul 12, 2026
Free
Free
- 100 GB monthly data ingest
- 1 free full platform user
- Unlimited basic users
- 50+ capabilities
- Automatic logs obfuscation
Standard
$10
- Up to 5 full platform users
- Ticketed support (2-day SLA)
- SAML SSO
- $0.40/GB data ingest
Pro
$349
- Unlimited full platform users
- 2-hour critical support SLA
- Data Plus eligibility
- Consumption-based options
Enterprise
null
- Advanced security
- FedRAMP Moderate
- HIPAA eligibility
- 1-hour critical support SLA
Is New Relic worth the price?
New Relic's freemium model is generous, offering 100 GB/month and a full platform user for free.
The Standard tier at $10 for the first user and $99 for additional users (up to 5) is reasonable for small teams. However, the Pro tier jumps significantly to $349/user/month, which can become very expensive for growing teams.
This pricing structure is best for small teams or large enterprises with custom needs.
Hidden Costs & Gotchas
Data ingest overages at $0.40/GB (Standard)
Significant price jump for Pro tier users
Core User add-on at $49/user/mo
Annual commitment for Pro tier pricing
How New Relic Compares to Competitors
Compared to Datadog, which starts around $15/host/month for infrastructure monitoring, New Relic's free tier is more accessible for initial data ingest. However, Datadog's per-host pricing can be more predictable for infrastructure-heavy users, while New Relic's per-user and data ingest model can scale rapidly, especially at the Pro tier's $349/user/month, making it potentially more expensive for larger teams than some Datadog configurations.
How New Relic's pricing compares
At $10/mo, New Relic is mid-range of its 6 direct competitors ($1.5 to $130/mo across the set).
Entry paid plan, monthly. Pricing checked Jul 12, 2026.
Reviews
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Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
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New Relic FAQ
How does New Relic support DevOps teams?
How does New Relic's observability compare to Datadog?
What are the main trade-offs when implementing New Relic?
Which teams benefit most from using New Relic?
How is New Relic priced?
Can New Relic provide AI-driven insights?
Source: newrelic.com