Incident.io vs Huntress: Which Should You Choose in 2026?
Choosing between Incident.io and Huntress comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Incident.io
Incident management built for Slack
Best for you if:
- • You want the higher-rated option (8.5/10 vs 8.2/10)
- • You need incident management features specifically
- • Manage incidents from Slack or Teams
- • Automated runbooks speed up resolution
Huntress
Managed security for small businesses
Best for you if:
- • You need security monitoring features specifically
- • Huntress is a managed security platform that detects and responds to cyber threats
- • It provides endpoint detection, threat hunting, and ransomware protection for SMBs
| At a Glance |  Incident.io |  Huntress |
|---|---|---|
Price | Paid | Paid |
Best For | Incident Management | Security Monitoring |
Rating | 85/100 | 82/100 |
| Feature | Incident.io | Huntress |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | 85 | 82 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Incident ManagementWorkflow Automation | Security MonitoringIncident Management |
Understanding the Differences
Both Incident.io and Huntress solve similar problems, but they approach them differently.Incident.io positions itself as "incident management built for slack" while Huntressfocuses on "managed security for small businesses". These differences matter depending on what you're trying to accomplish.
When to Choose Incident.io
Incident.io makes sense if you're looking for a comprehensive paid solution. With a score of 85/100, it's our top pick in this comparison.
When to Choose Huntress
Huntress is worth considering if you need a professional-grade tool.
Who Should Use What?
Bootstrapped or small team?
Neither is free, but both have their value. Test them both and see which clicks.
We'd pick: Huntress
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Incident.io handles scale better in our testing.
We'd pick: Incident.io
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Incident.io is built for organizations like yours.
We'd pick: Incident.io
Still not sure? Answer these 3 questions
How much can you spend?
Both are paid tools. If money isn't the issue, go with Incident.io—it scored higher.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Incident.io higher (85/100). But the community has upvoted Huntress more (0 votes). Pick your source of truth.
Key Takeaways
What Incident.io Does Better
- Higher overall score (85/100)
- Our recommendation for most use cases
Consider Huntress If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Incident.io (85/100). But the honest answer is that "better" depends on your situation. Incident.io scores higher in our analysis, but Huntress might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Incident.io or Huntress better?
Based on our analysis, Incident.io scores higher with 85/100. Incident.io ispaid while Huntress is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Incident.io to Huntress easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Incident.io and Huntress offer free trials?
Most software in this category offers free trials or free tiers. Incident.io is paid with potential trial.Huntress is paid with potential trial. Visit their websites for current trial offers.