Incident.io vs Spike.sh: Which Should You Choose in 2026?
Choosing between Incident.io and Spike.sh comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Incident.io
Incident management built for Slack
Best for you if:
- • You want the higher-rated option (8.5/10 vs 7.8/10)
- • You need team chat features specifically
- • Manage incidents from Slack or Teams
- • Automated runbooks speed up resolution
Spike.sh
Modern incident management platform
Best for you if:
- • You want to try before committing
- • You need monitoring features specifically
- • Spike is an incident management platform for on-call alerting
- • It routes alerts, manages schedules, and coordinates incident response
| At a Glance |  Incident.io |  Spike.sh |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Team Chat | Monitoring |
Rating | 85/100 | 78/100 |
| Feature | Incident.io | Spike.sh |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | 85 | 78 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Team ChatWorkflow Automation | MonitoringIncident Management |
How Incident.io and Spike.sh Compare
Incident.io
Incident management built for Slack
Paid · 85/100 score
Spike.sh
Modern incident management platform
Free tier available · 78/100 score
Incident.io is a team chat tool. Spike.sh is in monitoring.
Who Should Use What?
On a budget?
Spike.sh has a free tier. Incident.io is paid only.
Go with: Spike.sh
Want the highest-rated option?
Incident.io: 85/100. Spike.sh: 78/100.
Go with: Incident.io
Value user reviews?
Neither has user reviews yet.
Go with: Incident.io
3 Questions to Help You Decide
What's your budget?
Incident.io is paid. Spike.sh is freemium. Spike.sh lets you start free.
What's your use case?
Incident.io is a team chat tool. Spike.sh is in monitoring. Pick the category that matches your needs.
How important are ratings?
Incident.io scores higher: 85/100 vs 78/100.
Key Takeaways
Incident.io
- Higher score: 85/100 vs 78
- Our pick for this comparison
Spike.sh
- Has a free tier
- Better fit for monitoring
The Bottom Line
Incident.io (85/100) is our pick. Spike.sh has a free tier if you want to test without paying.
Frequently Asked Questions
Is Incident.io or Spike.sh better?
Incident.io scores 85/100 in our evaluation. Incident.io is paid and Spike.sh is freemium.
What are Incident.io and Spike.sh used for?
Incident.io: Incident management built for Slack. Spike.sh: Modern incident management platform.
What does Incident.io cost vs Spike.sh?
Incident.io is a paid tool. Spike.sh is freemium (free tier + paid plans). Visit their websites for detailed pricing.