Incident.io Pricing 2026
Plans, hidden costs, and alternatives compared
Cite this data: Toolradar, Incident.io pricing verified Sep 2026, toolradar.com/tools/incident-io/pricing
Incident.io starts at $16/user/month on the Team plan.
Verified Sep 2026 from the official pricing page.
Is Incident.io worth the price?
Incident.io's pricing, starting at $16 per user/month for the Team tier and $21 for Pro, appears fair for a specialized incident management tool integrated with Slack.
The per-user model scales with team size, which can be expensive for very large teams but offers good value for growing teams needing advanced features like workflows and on-call schedules. It's best for companies that heavily rely on Slack for communication and incident response.
Pricing Plans
Free TrialTeam
$16/per user/month
Small teams
- Incident management
- Slack integration
- Status pages
- Postmortems
Pro
$21/per user/month
Growing teams
- All Team features
- On-call schedules
- Workflows
- API access
Enterprise
Custom
Large organizations
- All Pro features
- SSO/SAML
- Audit logs
- Dedicated support
How Incident.io compares
5 of 6 direct competitors offer a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| Incident.io | $16/user/month | No |
| Better Uptime | $29/month, billing unit not specified | Yes |
| Statuspage | $29/month, billing unit not specified | Yes |
| PagerDuty | $21/user/month | Yes |
| Opsgenie | $9.45/user/month | Yes |
| VictorOps | $5/user/month | No |
| Jira Service Management | $21/agent/month | Yes |
Incident.io Pricing FAQ
How much does Incident.io cost?
Incident.io starts at $16/user/month on the Team plan. It offers 2 paid tiers ranging from $16/user/month to $21/user/month.
Does Incident.io have a free plan?
Incident.io does not offer a permanent free plan. A free trial is available.
Does Incident.io offer a free trial?
Yes. Incident.io offers a free trial.
What is the cheapest Incident.io paid plan?
The cheapest paid plan for Incident.io is "Team" at $16/user/month. Key features include: Incident management, Slack integration, Status pages.
What are alternatives to Incident.io?
Alternatives to Incident.io include Better Uptime, Statuspage, PagerDuty, Opsgenie. Better Uptime starts at $29/month, billing unit not specified; Statuspage starts at $29/month, billing unit not specified; PagerDuty starts at $21/user/month.
How much does Incident.io cost for a team of 10?
For 10 users on the Team plan, Incident.io is $160/month, or $1,920/year, at the published per-user rate.
Incident.io alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Incident.io pricing: incident.io/pricing (verified Sep 2026)
- Cite this data: Toolradar, Incident.io pricing verified Sep 2026, toolradar.com/tools/incident-io/pricing
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