Loop Voice vs Retell AI: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Loop Voice and Retell AI side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Retell AI leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Loop Voice
Recover abandoned carts and handle shopper calls with revenue-tracked voice agents
Best for you if:
- • Shopify and WooCommerce stores that want abandoned checkouts followed up by phone and their support line answered without adding staff
Retell AI
Automate customer interactions with human-sounding AI voice agents
Best for you if:
- • You want a free tier before you commit
| At a Glance | Loop Voice | Retell AI |
|---|---|---|
Starts at | Not published | Free plan |
Category | Customer Support AI Voice Agents | AI Agents Customer Support |
Rating | n/a | 4.5/5 G2 4.8 · SourceForge 0.5 2,640 reviews |
Free plan | No | Yes |
Watch out for | Minimum 120 credits per month on Starter | n/a |
Choose Loop Voice or Retell AI?
Choose Loop Voice if
- Shopify and WooCommerce stores that want abandoned checkouts followed up by phone and their support line answered without adding staff
- You want to recover abandoned carts and handle shopper calls with revenue-tracked voice agents
Choose Retell AI if
- You want a free tier before you commit
- You want a tool that delivers highly natural and human-like AI conversations with low latency
- You want a tool that offers extensive configurability and control over AI agent behavior
In-Depth Analysis
Loop Voice
Recover abandoned carts and handle shopper calls with revenue-tracked voice agents
Watch out
Minimum 120 credits per month on Starter
Strengths
- Pro: Live in under 10 minutes: one-click Shopify install, script templates, no code
- Pro: Credits are only used when a shopper picks up, so unanswered calls cost nothing
- Pro: Every call is tied to the orders it drives, so you see attributed revenue and ROI per call
- Pro: LoopIQ learns from every call and tunes the script, call timing, caller ID and SMS follow-up
- Pro: Outbound sales calls and a 24/7 inbound support line in one platform
Weaknesses
- Con: Built for ecommerce stores only, not a general-purpose voice API
- Con: Works best for US stores with a $50+ order value and 100+ abandoned carts a month
- Con: Answered calls that don't convert still use credits
Key features
Retell AI
Automate customer interactions with human-sounding AI voice agents
Retell AI's pay-as-you-go pricing of $0.07-$0.31 per minute for voice agents is competitive with other hosted AI voice platforms, though it can add up at high volumes.
Strengths
- Pro: Delivers highly natural and human-like AI conversations with low latency.
- Pro: Offers extensive configurability and control over AI agent behavior.
- Pro: Supports complex, multi-turn conversations and handles edge cases effectively.
- Pro: Provides robust testing, QA, and analytics tools for continuous optimization.
- Pro: Integrates with existing telephony and offers multi-channel communication capabilities.
Weaknesses
- Con: Pricing model is usage-based and can become complex with multiple add-ons and LLM choices.
- Con: Requires some technical understanding for full customization and API integration.
- Con: Reliance on external LLMs means performance can be influenced by third-party models.
Key features
Plans and prices: Loop Voice vs Retell AI
| Tool | Plans and prices | Source |
|---|---|---|
| Loop Voice |
| loopvoice.ai/pricing read Nov 12, 2026 |
| Retell AI |
| retellai.com/pricing read Nov 7, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Loop Voice pricing and Retell AI pricing.
Key Takeaways
Loop Voice
- Choose Loop Voice if you want to recover abandoned carts and handle shopper calls with revenue-tracked voice agents
Retell AI
- Has a free plan
What the data shows
On the data below, Retell AI leads on a free plan. We do not name an overall winner for this pair.
- Only Retell AI has a published user rating (4.5/5 from 2,640 reviews); Loop Voice has none we can show.
- Only Retell AI has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Loop Voice and Retell AI compare in 2026?
On the data below, Retell AI leads on a free plan. We do not name an overall winner for this pair. Only Retell AI has a published user rating (4.5/5 from 2,640 reviews); Loop Voice has none we can show. Only Retell AI has a free plan.
What are Loop Voice and Retell AI used for?
Loop Voice: Recover abandoned carts and handle shopper calls with revenue-tracked voice agents. Retell AI: Automate customer interactions with human-sounding AI voice agents.
What does Loop Voice cost vs Retell AI?
Loop Voice has no public paid-plan price on file. Retell AI has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Nov 12, 2026.
What's the main difference between Loop Voice and Retell AI?
Loop Voice's main strength: live in under 10 minutes: one-click Shopify install, script templates, no code. Retell AI's main strength: delivers highly natural and human-like AI conversations with low latency.
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