Loop Voice
ClaimedAI voice agents that call shoppers who abandon checkout and answer an online store's phone line 24/7.
Paid plans only Visit WebsiteTracked since 2026
The Bottom Line
- Best for
- Shopify and WooCommerce stores that want abandoned checkouts followed up by phone and their support line answered without adding staff.
- Price
- Paid plans only. Compare plans
Key facts
- Credit-based plans start at $1 a credit, with a 120-credit monthly minimum
- Connects to Shopify, WooCommerce, Checkout Champ, Klaviyo, Gorgias, Zendesk and HubSpot
- Agents name the store at the start of every call and never claim to be human
Pros
- Live in under 10 minutes: one-click Shopify install, script templates, no code
- Credits are only used when a shopper picks up, so unanswered calls cost nothing
- Every call is tied to the orders it drives, so you see attributed revenue and ROI per call
- LoopIQ learns from every call and tunes the script, call timing, caller ID and SMS follow-up
- Outbound sales calls and a 24/7 inbound support line in one platform
- Unlimited agents and users on every plan
Cons
- Built for ecommerce stores only, not a general-purpose voice API
- Works best for US stores with a $50+ order value and 100+ abandoned carts a month
- Answered calls that don't convert still use credits
What is Loop Voice?
Loop Voice is an AI voice platform for ecommerce. Its agents call shoppers minutes after they abandon checkout, answer the store's phone line around the clock for order status, returns and product questions, and run win-back and failed-payment calls. Each call is tied to the orders it brings in, so stores see attributed revenue per call. Agents name the store at the start of every call and never claim to be human.
Available on: Web
Data compiled by Toolradar Pricing checked · How we evaluate
Source loopvoice.ai Preview
Key Features
- Abandoned checkout recovery calls within minutes
- 24/7 inbound support line for order status, returns and product questions
- Attributed revenue reporting per call
Pricing Plans
Pricing checked Nov 12, 2026. Source: loopvoice.ai/pricing, read Nov 12, 2026
| Plan | Price | Details |
|---|---|---|
| Starter | $1 / credit | Minimum 120 credits a month; save 20% with annual billing
|
| Growth | $0.80 / credit | Minimum 500 credits a month; save 20% with annual billing
|
| Scale | $0.65 / credit | Minimum 1,500 credits a month; save 20% with annual billing
+3 more Show less
|
| Enterprise | $0.63 / credit | Minimum 6,000 credits a month; save 20% with annual billing
+2 more Show less
|
Included in all plans
- Integrations included
- Unlimited agents
- Unlimited users
Hidden Costs & Gotchas
Minimum 120 credits per month on Starter
Minimum 500 credits per month on Growth
Minimum 1,500 credits per month on Scale
Minimum 6,000 credits per month on Enterprise
Premium Voice not included in Starter
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Loop Voice FAQ
How long does setup take?
Most stores are live in under 10 minutes. Install the Shopify app, connect your existing Twilio number or get one through Loop Voice, and start from a script template. Custom voices and more complex logic take longer.
Which platforms does Loop Voice work with?
Shopify, WooCommerce, BigCommerce, Magento, Checkout Champ and Shopline, plus Klaviyo, Omnisend, Gorgias, Zendesk and HubSpot. You can also ask Claude, ChatGPT or Gemini about your calls through the Loop Voice MCP server.
How does credit pricing work?
Credits pay for answered conversations. One answered conversation uses about 1.5 credits, and if nobody picks up, no credit is used. Plans start at $1 a credit with a 120-credit monthly minimum, the rate drops on larger plans, and annual billing saves 20%.
Who does the agent call, and is it compliant?
Only shoppers who started a checkout, placed an order or bought from the store before. Loop Voice doesn't cold call. Calls go out during reasonable hours in the shopper's time zone, anyone can say “don't call again” to be removed right away, and calls follow US TCPA rules. Agents name the store at the start of every call and never claim to be human.
How does it work with my email and SMS flows?
It runs alongside your Klaviyo or SMS flows instead of replacing them. The agent calls shoppers who didn't respond to the first email or text, answers questions and handles objections in real time, and can follow up by SMS.
Can it answer inbound calls?
Yes. The inbound agent answers your store's phone line 24/7 for order status, returns and product questions, and creates a ticket in your helpdesk, such as Gorgias or Zendesk, when a person needs to follow up.
Source: loopvoice.ai