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Consio

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The AI phone platform for Shopify merchants to drive revenue and enhance customer experience.

E-commerceAI AgentsSalesCustomer Support
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Reviews onG2Capterra
11 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Drives significant revenue through phone outreach, as evidenced by case studies.

Biggest con

Primarily focused on Shopify merchants, limiting use for other e-commerce platforms.

TL;DR - Consio

  • AI-powered phone platform for Shopify merchants.
  • Automates inbound and outbound calls to drive revenue.
  • Integrates with Shopify and Klaviyo for personalized customer engagement.
Pricing: Paid only
Best for: Enterprises & pros
5.0/5 across review platforms

What is Consio?

Editorial review
Consio is an AI-powered phone platform specifically designed for Shopify merchants to automate and optimize their customer outreach and support. It leverages AI voice agents to handle inbound and outbound calls, turning phone interactions into a significant revenue channel. The platform integrates directly with Shopify and Klaviyo, allowing for personalized campaigns based on customer data, such as abandoned carts or specific segments. Consio is ideal for direct-to-consumer (DTC) brands and e-commerce businesses on Shopify looking to increase conversions, improve customer loyalty, and scale their customer service operations without increasing headcount. It helps businesses recover abandoned carts, engage customers with proactive outreach, and provide 24/7 support, ultimately boosting sales and customer satisfaction through authentic voice interactions.

Available on: Web

how we evaluateSourceconsio.ai ↗

Pros & Cons

Pros

  • Drives significant revenue through phone outreach, as evidenced by case studies.
  • Provides 24/7 inbound support, improving customer experience.
  • Offers unlimited agents and seats without per-seat fees.
  • Usage-based pricing ensures payment only for active engagement.
  • Seamless integration with Shopify and Klaviyo for targeted campaigns.

Cons

  • Primarily focused on Shopify merchants, limiting use for other e-commerce platforms.
  • Cost can scale with high call volume, though it is usage-based.
  • Relies on AI voice agents, which may not always replicate human nuance for all customer interactions.

Ratings Across the Web

5(11 reviews)
G21 reviews
5/5
Capterra10 reviews
5/5

Ratings aggregated from independent review platforms. Learn more

Key Features

AI voice agentsEcommerce Power DialerOutbound call campaignsInbound & outbound SMSOrder and revenue attributionComplete analytics suiteAI call summaries and transcriptsNative Shopify integration

Pricing Plans

Free Trial

Pricing checked Jul 4, 2026

Base Plan

$60 / mo

  • 400 minutes
  • Unlimited seats
  • AI voice agents
  • Ecommerce Power Dialer
  • Outbound call campaigns
  • Inbound & outbound SMS
  • Order and revenue attribution
  • Complete analytics suite

Additional Call Minute

$0.10 / call minute

Additional SMS

$0.016 / SMS sent

Additional AI Voice Agent Minute

$0.30 / AI voice agent minute

Extra Phone Numbers

$9 / mo

Calculate your costView full pricing

How Consio's pricing compares

At $9/mo, Consio is the most affordable of its 2 direct competitors.

Consio
$9
Gorgias
$10
Intercom
$29

Entry paid plan, monthly. Pricing checked Jul 4, 2026.

Reviews

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5.0/5

Across 11 verified user reviews on Capterra, G2

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Best Consio Alternatives

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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Consio FAQ

How does Consio help Shopify merchants recover abandoned carts?

Consio integrates directly with Shopify to identify abandoned carts and can initiate proactive outbound calls using AI voice agents. This allows merchants to engage customers with personalized outreach to encourage completion of their purchases, turning potential lost sales into revenue.

What kind of user or team is Consio best suited for?

Consio is ideal for direct-to-consumer (DTC) brands and e-commerce businesses operating on Shopify. It helps these teams increase conversions, enhance customer loyalty, and scale their customer service operations efficiently without needing to expand their staff.

How does Consio compare to Gorgias for customer support?

Consio focuses on leveraging AI voice agents for both inbound and outbound phone interactions to drive revenue and provide 24/7 support, specifically for Shopify merchants. Gorgias, while also a customer service platform, typically centers more on unified multi-channel text-based support rather than AI-powered voice outreach.

What are the main limitations of using Consio?

Consio is primarily designed for Shopify merchants, which limits its applicability to other e-commerce platforms. While its pricing is usage-based, costs can increase with high call volumes, and the AI voice agents may not always fully replicate human nuance for every customer interaction.

How is Consio priced?

Consio is a paid product and does not offer a permanently free tier. Its pricing model is usage-based, meaning merchants pay only for their active engagement with the platform, and it includes unlimited agents and seats without per-seat fees.

Can Consio integrate with other marketing tools?

Yes, Consio offers seamless integration with Klaviyo, allowing merchants to create targeted campaigns based on customer data. This integration enables personalized customer outreach and support, enhancing the effectiveness of marketing efforts.

How does Consio enhance customer experience through its AI agents?

Consio's AI voice agents provide 24/7 inbound support, ensuring customers can always get assistance, which improves overall satisfaction. These agents also enable proactive outreach for personalized campaigns, fostering more authentic voice interactions that build customer loyalty.

Source: consio.ai

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