Drives significant revenue through phone outreach, as evidenced by case studies.
Provides 24/7 inbound support, improving customer experience.
Offers unlimited agents and seats without per-seat fees.
Usage-based pricing ensures payment only for active engagement.
Seamless integration with Shopify and Klaviyo for targeted campaigns.

Cons

Primarily focused on Shopify merchants, limiting use for other e-commerce platforms.
Cost can scale with high call volume, though it is usage-based.
Relies on AI voice agents, which may not always replicate human nuance for all customer interactions.

What is Consio?

Editorial review

Consio is an AI-powered phone platform specifically designed for Shopify merchants to automate and optimize their customer outreach and support. It leverages AI voice agents to handle inbound and outbound calls, turning phone interactions into a significant revenue channel. The platform integrates directly with Shopify and Klaviyo, allowing for personalized campaigns based on customer data, such as abandoned carts or specific segments. Consio is ideal for direct-to-consumer (DTC) brands and e-commerce businesses on Shopify looking to increase conversions, improve customer loyalty, and scale their customer service operations without increasing headcount. It helps businesses recover abandoned carts, engage customers with proactive outreach, and provide 24/7 support, ultimately boosting sales and customer satisfaction through authentic voice interactions.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourceconsio.ai ↗

Ratings Across the Web

5(31 reviews)

Consio holds an aggregate rating of 5 out of 5 from 31 reviews across G2, last checked September 17, 2026.

G231 reviews

5/5

Ratings aggregated from independent review platforms. Learn more

Key Features

AI voice agents
Ecommerce Power Dialer
Outbound call campaigns
Inbound & outbound SMS
Order and revenue attribution
Complete analytics suite
AI call summaries and transcripts
Native Shopify integration

Pricing Plans

Free Trial

Pricing checked Oct 4, 2026

Consio plans and prices, checked October 2026
Plan	Price	Details
Base Plan	$60 / mo	400 minutes Unlimited seats AI voice agents +9 moreShow less Ecommerce Power Dialer Outbound call campaigns Inbound & outbound SMS Order and revenue attribution Complete analytics suite AI call summaries and transcripts Native Shopify integration Klaviyo segment sync Helpdesk integrations
Additional Call Minute	$0.10 / call minute
Additional SMS	$0.016 / SMS sent
Additional AI Voice Agent Minute	$0.30 / AI voice agent minute
Extra Phone Numbers	$9 / mo

Calculate your cost View full pricing

Is Consio worth the price?

Good value

Consio's Base Plan at $60/month with 400 minutes is a fair starting point, especially considering the comprehensive AI features and Shopify integration.

However, the per-minute overage charges for calls ($0.10), AI voice agents ($0.30), and SMS ($0.016) can quickly escalate costs for high-volume users. This pricing is best for Shopify merchants with moderate call volumes looking for advanced AI capabilities.

Hidden Costs & Gotchas

Overage fees for calls ($0.10/minute)

Overage fees for AI voice agents ($0.30/minute)

Overage fees for SMS ($0.016/SMS)

Extra phone numbers cost $9/month

How Consio's pricing compares

At $0.02/mo, billing unit not specified, Consio is the most affordable of its 4 comparable direct competitors.

Consio

$0.02

$19

$19

$29

$40

Entry paid plan, monthly. Pricing checked Oct 4, 2026.

Reviews

Improve Your Thinking Patterns Using ChatGPT cover

$99Free with your review

Review Consio, get a free AI guide

Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.

Write a review

5.0/5

Across 31 verified user reviews on G2

Add your hands-on experience using the offer above to help the next buyer.

Best Consio Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

ZendeskPaid

Complete customer service solution

4.3

IntercomPaid

AI-first customer service platform

4.5

FreshdeskPaid

Scale support with smart ticketing, automation, and AI

4.4

GorgiasPaid

Customer support built for e-commerce, with deep store integration

4.6

KustomerPaid

Unified CRM customer service with AI assistance

4.5

AdaFreemium

Automate customer interactions with an AI-powered chatbot platform.

4.6

See all e-commerce tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Consio alternatives6+ tools ranked, pricing + verdict per pick Consio vs ZendeskHead-to-head: features, pricing, who wins Consio vs IntercomHead-to-head: features, pricing, who wins Consio vs FreshdeskHead-to-head: features, pricing, who wins

Explore More

Best E-commerce Tools Best AI Agents Tools Best Sales Tools Best Customer Support Tools

Consio FAQ

How does Consio help Shopify merchants recover abandoned carts?

Consio integrates directly with Shopify to identify abandoned carts and can initiate proactive outbound calls using AI voice agents. This allows merchants to engage customers with personalized outreach to encourage completion of their purchases, turning potential lost sales into revenue.

What kind of user or team is Consio best suited for?

Consio is ideal for direct-to-consumer (DTC) brands and e-commerce businesses operating on Shopify. It helps these teams increase conversions, enhance customer loyalty, and scale their customer service operations efficiently without needing to expand their staff.

How does Consio compare to Gorgias for customer support?

Consio focuses on leveraging AI voice agents for both inbound and outbound phone interactions to drive revenue and provide 24/7 support, specifically for Shopify merchants. Gorgias, while also a customer service platform, typically centers more on unified multi-channel text-based support rather than AI-powered voice outreach.

What are the main limitations of using Consio?

Consio is primarily designed for Shopify merchants, which limits its applicability to other e-commerce platforms. While its pricing is usage-based, costs can increase with high call volumes, and the AI voice agents may not always fully replicate human nuance for every customer interaction.

How is Consio priced?

Consio is a paid product and does not offer a permanently free tier. Its pricing model is usage-based, meaning merchants pay only for their active engagement with the platform, and it includes unlimited agents and seats without per-seat fees.

Can Consio integrate with other marketing tools?

Yes, Consio offers seamless integration with Klaviyo, allowing merchants to create targeted campaigns based on customer data. This integration enables personalized customer outreach and support, enhancing the effectiveness of marketing efforts.

How does Consio enhance customer experience through its AI agents?

Consio's AI voice agents provide 24/7 inbound support, ensuring customers can always get assistance, which improves overall satisfaction. These agents also enable proactive outreach for personalized campaigns, fostering more authentic voice interactions that build customer loyalty.

Source: consio.ai

Guides & Articles

Best AI Shopping Assistant & Agentic Commerce Tools 2026

Expert guide

Best POS Systems in 2026

Expert guide

Best Inventory Management Software in 2026

Expert guide