Is Consio worth the price?
Consio's Base Plan at $60/month with 400 minutes is a fair starting point, especially considering the comprehensive AI features and Shopify integration.
However, the per-minute overage charges for calls ($0.10), AI voice agents ($0.30), and SMS ($0.016) can quickly escalate costs for high-volume users. This pricing is best for Shopify merchants with moderate call volumes looking for advanced AI capabilities.
Pricing Plans
Free TrialBase Plan
$60 / mo
- 400 minutes
- Unlimited seats
- AI voice agents
- Ecommerce Power Dialer
- Outbound call campaigns
- Inbound & outbound SMS
- Order and revenue attribution
- Complete analytics suite
Additional Call Minute
$0.10 / call minute
Additional SMS
$0.016 / SMS sent
Additional AI Voice Agent Minute
$0.30 / AI voice agent minute
Extra Phone Numbers
$9 / mo
Hidden Costs & Gotchas
Overage fees for calls ($0.10/minute)
Overage fees for AI voice agents ($0.30/minute)
Overage fees for SMS ($0.016/SMS)
Extra phone numbers cost $9/month
Which Plan Do You Need?
Shopify merchants with moderate call volume
Businesses needing AI voice agents
Teams focused on customer experience
How Consio Compares to Competitors
Compared to Aircall, which starts around $30/user/month (often with minimum users) but may lack Consio's deep AI and Shopify integration, Consio's $60/month base is competitive for its feature set. While more expensive than basic VoIP solutions, its specialized AI and e-commerce focus justify the premium for Shopify users, offering more tailored value than a generic call platform like Dialpad's $15/user/month entry plan.
Consio Pricing FAQ
How much does Consio cost?
Consio starts at $9/month on the Extra Phone Numbers plan. It offers 2 paid tiers ranging from $9/month up to $9/month. A free plan is also available with limited features.
Does Consio have a free plan?
Yes. Consio offers a free plan called "Additional Call Minute". It is suitable for individuals or small teams getting started.
Does Consio offer a free trial?
Yes, Consio offers a free trial. No credit card is typically required to start the trial, though this may vary.
What is the cheapest Consio paid plan?
The cheapest paid plan for Consio is "Extra Phone Numbers" at $9/month.
Is there a cheaper alternative to Consio?
Yes. Popular alternatives to Consio include Gorgias, Zendesk, Intercom, Kustomer. Free alternatives include Freshdesk, Ada. Compare them side-by-side on Toolradar.
Cheaper alternatives to Consio
2 of 6 direct competitors below offer a free plan. Per-seat pricing varies up to 60% across this set.
