CallHippo

Name: CallHippo
Brand: CallHippo
Price: 18 USD
Rating: 4.4 (1098 reviews)

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Unify global calling, AI call handling, and omnichannel support in one inbox

From $18/user/mo, billed yearly (free plan available)

Freemium Communication Call Center AI Voice Agents

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4.4 (1,098 across the web)

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Reviews on G2 Capterra

1,098 reviews tracked

The Bottom Line

Updated Oct 29, 2026

Price: From $18/user/mo, billed yearly (free plan available). Compare plans

Key facts

Cloud-based phone system with AI Voice Agents, call center suite, and omnichannel inbox for voice, SMS, email, and chat.
Free Basic plan available; paid plans with a 10-day free trial.
100+ integrations and virtual numbers in 150+ countries, designed to scale from small businesses to enterprises.

Pros

Free plan and 10-day trial available without a credit card.
AI Copilot reduces agent ramp-up time by 60% and automates 50-60% of routine calls.
Integrates with 100+ tools and offers global numbers in 150+ countries.

Cons

Free Basic plan does not include unlimited calling minutes; telephony usage may require additional payment.
Advanced features like call recording, analytics, and multilevel IVR are only available on paid plans.

What is CallHippo?

CallHippo is an AI-driven business communication platform that unifies cloud phone systems, call center operations, and omnichannel messaging for sales and support teams. It includes a Cloud PBX with HD voice, call forwarding, voicemail, and multi-device support, plus an AI Voice Agent that autonomously answers calls, qualifies leads, books meetings, and resolves queries in 35+ languages. The platform also offers Conversation Intelligence with AI transcription, sentiment analysis, call scoring, and actionable insights, along with a shared inbox for voice, SMS, email, and chat. CallHippo is designed for businesses of all sizes, from small startups to enterprise organizations, offering global virtual numbers in 150+ countries, 100+ integrations with tools like Salesforce, HubSpot, Slack, and Zendesk, and a 3-minute setup. It includes features like intelligent call routing, call recording, IVR, power dialer, predictive dialer, live call monitoring, and post-call automation with CRM sync. Pricing starts with a free Basic plan and offers paid tiers, with a 10-day free trial available for paid plans.

Data compiled by Toolradar Pricing checked Oct 29, 2026 · How we evaluate

Source callhippo.com

Ratings Across the Web

4.4 (1,098 reviews)

CallHippo holds an aggregate rating of 4.4 out of 5 from 1,098 reviews across G2 and Capterra, last checked August 18, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

AI Voice Agent: 24/7 autonomous call handling in 35+ languages with emotion recognition, lead qualification, and meeting booking.
Omnichannel AI Inbox: Unified inbox for voice, WhatsApp, SMS, Telegram, email, and Instagram with AI-prioritized conversations and suggested responses.
Smart Call Routing: Route calls by skills, time zone, language, or availability, with features like sticky agent, call cascading, and IVR.
Power Dialer and Predictive Dialer: Automate dialing to multiple leads simultaneously, increasing agent productivity and connection rates.
Conversation Intelligence: AI transcription, sentiment analysis, call scoring, keyword tracking, and post-call automation with CRM sync to Salesforce, HubSpot, or Pipedrive.

Pricing Plans

Free Trial

Pricing checked Oct 29, 2026. Source: callhippo.com/pricing, read Oct 29, 2026

CallHippo plans and prices, checked October 2026
Plan	Price	Details
Basic	Free	Pay only for phone numbers Voicemail Click to dial +5 more Show less Business hours Smart failover system SMS and MMS 2FA Desktop and mobile apps
Starter	$18 / user/month, billed annually	Everything in Basic Unlimited minutes (landline and mobile) Forward to device and ring all devices +5 more Show less Country blocking 100 SMS Omnichannel inbox Basic reports, 1 month of call logs, audit logs Zapier, Slack and webhook integrations
Professional	$30 / user/mo billed yearly ($40 billed monthly)	Everything in Starter Call recordings Multilingual IVR +6 more Show less Cascading call distribution Custom greetings 500 SMS AI voicemail transcription and call transcription Lifetime call logs and role-based access HubSpot, Salesforce, Pipedrive and Zoho integrations
Ultimate	$42 / user/mo billed yearly ($55 billed monthly)	Everything in Professional Smart DID routing Multilevel IVR +5 more Show less Call blocking and holiday routing CRM-based VIP routing 1,000 SMS Call summary SSO, dedicated account manager, 24x7 phone support
Enterprise	Contact sales	All Ultimate features Minimum 50 users SLA +3 more Show less WhatsApp Business API Custom reports and onboarding Priority and compliance support

Calculate your cost View full pricing

Is CallHippo worth the price?

Good value

CallHippo's pricing is competitive for SMBs, with the Professional tier at $30/user/mo offering strong value through AI transcription and CRM integrations.

The free Basic tier is generous for testing, while Ultimate at $42/user/mo is reasonable for advanced routing and support. Best for small to mid-sized teams needing affordable omnichannel communication.

Hidden Costs & Gotchas

SMS quotas

100, 500, 1,000 per tier

Enterprise requires minimum 50 users

Full CallHippo pricing: every plan, hidden costs and alternatives

How CallHippo's pricing compares

CallHippo starts at $18/user/mo, billed yearly. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.

CallHippo

$18/user/mo, billed yearly

Dialpad

$15/user/mo, billed monthly

Ringover

$19/user/mo, billed monthly

CloudTalk

$25/mo, billed monthly

Aircall

$30/user/mo, billed monthly

KrispCall

$12/user/mo, billed yearly

RingCentral

$30/mo, billed monthly

Entry paid plan, monthly price (billing term shown per row), in each tool's own currency. Pricing checked Oct 29, 2026.

Recent pricing updates

Changes we detected on the CallHippo pricing page.

Oct 29, 2026 Starter went from $19 to $18 per user a month, billed annually.

Reviews

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4.4/5

Across 1,098 verified user reviews on Capterra, G2

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Best CallHippo Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

Dialpad Freemium

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Ringover Paid

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CloudTalk Paid

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Aircall Paid

Cloud phone system for sales & support. Instant global numbers

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KrispCall Paid

Unified cloud calling, SMS, and team collaboration for growing businesses

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8x8 Contact Center Paid

Cloud contact center with UCaaS

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Freshcaller Freemium

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RingCentral Paid

Cloud communications and contact center solutions

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All CallHippo alternatives 8+ tools ranked, pricing + verdict per pick CallHippo vs Dialpad Head-to-head: features, pricing, who wins CallHippo vs Ringover Head-to-head: features, pricing, who wins CallHippo vs CloudTalk Head-to-head: features, pricing, who wins

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CallHippo FAQ

How does CallHippo's AI Voice Agent automate lead qualification and meeting booking?

CallHippo's AI Voice Agent autonomously answers incoming calls, qualifies leads, and books meetings directly from the conversation. It also resolves common queries, all in over 35 languages, reducing the need for manual call handling. This allows sales teams to focus on high-intent conversations.

How does CallHippo's AI capabilities compare to Aircall's offerings?

CallHippo includes an AI Voice Agent and Conversation Intelligence with transcription, sentiment analysis, and call scoring, which are central to its platform. These AI-driven features work alongside a cloud PBX and omnichannel inbox, providing a comprehensive communication suite for teams comparing options like Aircall.

What limitations apply to CallHippo's free Basic plan?

The free Basic plan does not include unlimited calling minutes, and telephony usage beyond that may require additional payment. Advanced features such as call recording, analytics, and multilevel IVR are reserved for paid plans. Teams needing these capabilities should evaluate a paid tier.

Which teams benefit most from CallHippo's shared inbox and omnichannel support?

Sales and support teams benefit most from CallHippo's shared inbox, which unifies voice, SMS, email, and chat in one place. This centralization helps teams manage all customer interactions without switching tools, improving response times and coordination. Startups and enterprise organizations alike can use this to streamline communication.

How is CallHippo priced?

CallHippo offers a free Basic plan for entry-level use, with paid plans available for increased usage and advanced features. A 10-day free trial is available for paid plans without requiring a credit card. This pricing model allows teams to start free and upgrade as their calling and feature needs grow.

Can CallHippo's AI Voice Agent handle conversations in multiple languages?

Yes, CallHippo's AI Voice Agent autonomously answers and resolves queries in over 35 languages. It qualifies leads and books meetings during these conversations, making it suitable for global teams. This multilingual capability supports businesses operating across different regions.

Does CallHippo integrate with popular CRM and communication tools?

CallHippo offers 100+ integrations with tools like Salesforce, HubSpot, Slack, and Zendesk. These integrations enable post-call automation with CRM sync, ensuring call data flows directly into existing workflows. This reduces manual data entry and keeps systems aligned.

How does CallHippo support call center workflows with dialers and monitoring?

CallHippo includes both power and predictive dialers to automate outbound calling, along with live call monitoring for supervisors. Intelligent call routing, IVR, and call recording round out the call center toolkit. Together these features help teams manage high call volumes efficiently.

Source: callhippo.com

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