Mattermost vs Zoom: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Mattermost and Zoom side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Mattermost leads on higher user rating and lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Mattermost
Open-source team collaboration platform
Best for you if:
- • You want open source Slack alternative
Zoom
Connect, communicate, and collaborate with HD video meetings
Best for you if:
- • You want reliable video quality
| At a Glance | Mattermost | |
|---|---|---|
Starts at | Free plan, paid from $10/user/mo, billed monthly Professional plan | Free plan, paid from $14.16/user/mo, billed monthly Workplace Pro plan |
Category | Communication Team Chat | Communication Video Conferencing |
Rating | 4.3/5 G2 4.3 · Capterra 4.4 · SourceForge 4.3 604 reviews | 3.4/5 G2 4.5 · Trustpilot 1.3 56,859 reviews |
Free plan | Yes | Yes |
Watch out for | n/a | Cloud recording storage fills fast: Pro and Business include only 10GB (about 10-15 hours of recordings). |
Choose Mattermost or Zoom?
Choose Mattermost if
- You want open source Slack alternative
- You want self-hostable
- Budget matters ($10/user/mo, billed monthly vs $14.16/user/mo, billed monthly)
Choose Zoom if
- You want reliable video quality
- You want easy to use
In-Depth Analysis
Mattermost
Open-source team collaboration platform
Mattermost's pricing is fair, offering a generous Free tier for small teams.
Strengths
- Pro: Open source Slack alternative
- Pro: Self-hostable
- Pro: Good for compliance
- Pro: No per-user cloud cost
- Pro: Customizable
Weaknesses
- Con: Less polished than Slack
- Con: Smaller integration library
- Con: Self-hosting required for best value
- Con: Learning curve
- Con: Community smaller
Key features
Zoom
Connect, communicate, and collaborate with HD video meetings
Zoom Pro at $13.33/user/month (annual) remains the baseline for professional video conferencing, but the real cost is in add-ons.
Watch out
Cloud recording storage fills fast: Pro and Business include only 10GB (about 10-15 hours of recordings).
Strengths
- Pro: Reliable video quality
- Pro: Easy to use
- Pro: Good for large meetings
- Pro: Breakout rooms
Weaknesses
- Con: Free plan has time limits
- Con: Security concerns historically
- Con: Can be resource intensive
Key features
Plans and prices: Mattermost vs Zoom
| Tool | Plans and prices | Source |
|---|---|---|
| Mattermost |
| mattermost.com/pricing read Sep 30, 2026 |
| Zoom |
| zoom.us/pricing read Oct 31, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Mattermost pricing and Zoom pricing.
Key Takeaways
Mattermost
- Higher user rating: 4.3/5 vs 3.4/5
- Lower entry price: $10/user/mo, billed monthly vs $14.16/user/mo, billed monthly
Zoom
- Choose if you want connect, communicate, and collaborate with HD video meetings
What the data shows
On the data below, Mattermost leads on higher user rating and lower entry price. We do not name an overall winner for this pair.
- Mattermost has the higher user rating (4.3/5 from 604 reviews for Mattermost, 3.4/5 from 56,859 reviews for Zoom).
- Mattermost has the lower entry price: $10/user/mo, billed monthly (Professional) against $14.16/user/mo, billed monthly (Workplace Pro) for Zoom.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Mattermost and Zoom compare in 2026?
On the data below, Mattermost leads on higher user rating and lower entry price. We do not name an overall winner for this pair. Mattermost has the higher user rating (4.3/5 from 604 reviews for Mattermost, 3.4/5 from 56,859 reviews for Zoom). Mattermost has the lower entry price: $10/user/mo, billed monthly (Professional) against $14.16/user/mo, billed monthly (Workplace Pro) for Zoom. Both have a free plan.
What are Mattermost and Zoom used for?
Mattermost: Open-source team collaboration platform. Zoom: Connect, communicate, and collaborate with HD video meetings.
What does Mattermost cost vs Zoom?
Mattermost's cheapest paid plan is Professional at $10/user/mo, billed monthly; it also has a free plan. Zoom's cheapest paid plan is Workplace Pro at $14.16/user/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Oct 31, 2026.
What's the main difference between Mattermost and Zoom?
Mattermost's main strength: open source Slack alternative. Zoom's main strength: reliable video quality.