Microsoft 365 vs Webex Calling: Which Should You Choose in 2026?
Choosing between Microsoft 365 and Webex Calling comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Microsoft 365
Productivity suite by Microsoft
Best for you if:
- • You want the higher-rated option (7.5/10 vs 0.0/10)
- • You need task management features specifically
- • Productivity suite with Word, Excel, PowerPoint, Outlook, Teams, and Copilot AI integration.
- • Includes OneDrive cloud storage, advanced security, and collaboration tools for businesses.
Webex Calling
Cloud phone system by Cisco
Best for you if:
- • You need video conferencing features specifically
- • You need cloud phone system by cisco
- • You need professional-grade features
| At a Glance | ||
|---|---|---|
Price | Paid | Paid |
Best For | Task Management | Video Conferencing |
Rating | 75/100 | —/100 |
| Feature | Microsoft 365 | Webex Calling |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | 75 | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 213 |
| Categories | Task ManagementFile Management | Video ConferencingScreen Sharing |
Understanding the Differences
Both Microsoft 365 and Webex Calling solve similar problems, but they approach them differently.Microsoft 365 positions itself as "productivity suite by microsoft" while Webex Callingfocuses on "cloud phone system by cisco". These differences matter depending on what you're trying to accomplish.
When to Choose Microsoft 365
Microsoft 365 makes sense if you're looking for a comprehensive paid solution. With a score of 75/100, it's our top pick in this comparison.
When to Choose Webex Calling
Webex Calling is worth considering if you need a professional-grade tool.
Who Should Use What?
Bootstrapped or small team?
Neither is free, but both have their value. Test them both and see which clicks.
We'd pick: Webex Calling
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Microsoft 365 handles scale better in our testing.
We'd pick: Microsoft 365
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Microsoft 365 is built for organizations like yours.
We'd pick: Microsoft 365
Still not sure? Answer these 3 questions
How much can you spend?
Both are paid tools. If money isn't the issue, go with Microsoft 365—it scored higher.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Microsoft 365 higher (75/100). But the community has upvoted Webex Calling more (213 votes). Pick your source of truth.
Key Takeaways
What Microsoft 365 Does Better
- Higher overall score (75/100)
- Our recommendation for most use cases
Consider Webex Calling If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Microsoft 365 (75/100). But the honest answer is that "better" depends on your situation. Microsoft 365 scores higher in our analysis, but Webex Calling might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Microsoft 365 or Webex Calling better?
Based on our analysis, Microsoft 365 scores higher with 75/100. Microsoft 365 ispaid while Webex Calling is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Microsoft 365 to Webex Calling easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Microsoft 365 and Webex Calling offer free trials?
Most software in this category offers free trials or free tiers. Microsoft 365 is paid with potential trial.Webex Calling is paid with potential trial. Visit their websites for current trial offers.