Missive vs Trengo: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Missive and Trengo side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Missive leads on higher user rating and lower entry price and a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Missive
Inbox collaboration for teams that run on email, designed for seamless teamwork and efficiency.
Best for you if:
- • You want a free tier before you commit
Trengo
All-in-one customer engagement platform
Best for you if:
- • You want excellent WhatsApp integration
| At a Glance | Missive | Trengo |
|---|---|---|
Starts at | Free plan, paid from $14/user/mo, billed monthly Starter plan | From $299/mo, billed monthly Boost plan |
Category | Productivity Communication | Customer Support Communication |
Rating | 4.7/5 G2 4.7 854 reviews | 4.3/5 G2 4.4 · Capterra 4.1 272 reviews |
Free plan | Yes | No |
Watch out for | n/a | Broadcasting and voice calling are separate paid add-ons |
Choose Missive or Trengo?
Choose Missive if
- You want a free tier before you commit
- You want team email done right
- You want shared drafts
- Budget matters ($14/user/mo, billed monthly vs $299/mo, billed monthly)
- You work in productivity, not customer support
Choose Trengo if
- You want excellent WhatsApp integration
- You want good team collaboration
- You work in customer support, not productivity
In-Depth Analysis
Missive
Inbox collaboration for teams that run on email, designed for seamless teamwork and efficiency.
Missive's pricing, starting at $14/user/month for the Starter tier, is on the higher side compared to some competitors for basic inbox collaboration.
Strengths
- Pro: Team email done right
- Pro: Shared drafts
- Pro: Good collaboration
- Pro: Chat integration
- Pro: Fair pricing
Weaknesses
- Con: Learning curve
- Con: Per-user pricing
- Con: Limited integrations
- Con: Less known
- Con: Sync issues reported
Key features
Trengo
All-in-one customer engagement platform
Trengo's pricing looks simple on the surface, two published plans at €299/month (Boost) and €499/month (Pro), but the real cost is in the add-ons.
Watch out
Broadcasting and voice calling are separate paid add-ons
Strengths
- Pro: Excellent WhatsApp integration
- Pro: Good team collaboration
- Pro: Easy automation setup
Weaknesses
- Con: Can get expensive with many channels
- Con: Analytics are basic
- Con: Mobile app needs improvement
Key features
Plans and prices: Missive vs Trengo
| Tool | Plans and prices | Source |
|---|---|---|
| Missive |
| missiveapp.com/pricing read Oct 31, 2026 |
| Trengo |
| trengo.com/pricing read Oct 23, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Missive pricing and Trengo pricing.
Key Takeaways
Missive
- Higher user rating: 4.7/5 vs 4.3/5
- Lower entry price: $14/user/mo, billed monthly vs $299/mo, billed monthly
- Has a free plan
Trengo
- Choose if you want all-in-one customer engagement platform
What the data shows
On the data below, Missive leads on higher user rating and lower entry price and a free plan. We do not name an overall winner for this pair.
- Missive has the higher user rating (4.7/5 from 854 reviews for Missive, 4.3/5 from 272 reviews for Trengo).
- Missive has the lower entry price: $14/user/mo, billed monthly (Starter) against $299/mo, billed monthly (Boost) for Trengo.
- Only Missive has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Missive and Trengo compare in 2026?
On the data below, Missive leads on higher user rating and lower entry price and a free plan. We do not name an overall winner for this pair. Missive has the higher user rating (4.7/5 from 854 reviews for Missive, 4.3/5 from 272 reviews for Trengo). Missive has the lower entry price: $14/user/mo, billed monthly (Starter) against $299/mo, billed monthly (Boost) for Trengo. Only Missive has a free plan.
What are Missive and Trengo used for?
Missive: Inbox collaboration for teams that run on email, designed for seamless teamwork and efficiency. Trengo: All-in-one customer engagement platform.
What does Missive cost vs Trengo?
Missive's cheapest paid plan is Starter at $14/user/mo, billed monthly; it also has a free plan. Trengo's cheapest paid plan is Boost at $299/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 31, 2026.
What's the main difference between Missive and Trengo?
Missive's main strength: team email done right. Trengo's main strength: excellent WhatsApp integration.