Ovation vs SurveyMonkey: Which Should You Choose in 2026?
Choosing between Ovation and SurveyMonkey comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 22, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Ovation
Frictionless guest feedback, streamlined recovery, and operational insights for restaurants.
Best for you if:
- • Collects guest feedback via SMS and QR codes with a "Digital Table Touch" approach.
- • Streamlines guest recovery with AI responses, templates, and special offers.
SurveyMonkey
Online survey platform
Best for you if:
- • You want the higher-rated option (8.4/10 vs 0.0/10)
- • You want to try before committing
- • Survey platform with AI-powered creation, 400+ templates, and advanced analytics tools.
- • Features skip logic, data piping, HIPAA compliance, and integration with major CRMs.
| At a Glance |  SurveyMonkey | |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Survey Tools | Survey Tools |
Rating | —/100 | 84/100 |
| Feature | Ovation | SurveyMonkey |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | 84 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Survey ToolsCustomer Feedback | Survey ToolsWeb Analytics |
How Ovation and SurveyMonkey Compare
Ovation
Frictionless guest feedback, streamlined recovery, and operational insights for restaurants.
Paid
SurveyMonkey
Online survey platform
Free tier available · 84/100 score
Who Should Use What?
On a budget?
SurveyMonkey has a free tier. Ovation is paid only.
Go with: SurveyMonkey
Want the highest-rated option?
SurveyMonkey scores 84/100. Ovation is unrated.
Go with: SurveyMonkey
Value user reviews?
Neither has user reviews yet.
Go with: SurveyMonkey
3 Questions to Help You Decide
What's your budget?
Ovation is paid. SurveyMonkey is freemium. SurveyMonkey lets you start free.
What's your use case?
Both are survey tools tools. Compare their specific features to decide.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
SurveyMonkey
- Higher score: 84/100 vs unrated
- Free tier available
- Our pick for this comparison
Ovation
The Bottom Line
SurveyMonkey (84/100) is our pick.
Frequently Asked Questions
Is Ovation or SurveyMonkey better?
SurveyMonkey scores 84/100 in our evaluation. Ovation is paid and SurveyMonkey is freemium.
What are Ovation and SurveyMonkey used for?
Ovation: Frictionless guest feedback, streamlined recovery, and operational insights for restaurants.. SurveyMonkey: Online survey platform.
What does Ovation cost vs SurveyMonkey?
Ovation is a paid tool. SurveyMonkey is freemium (free tier + paid plans). Visit their websites for detailed pricing.