Re:amaze vs Trengo: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Re:amaze and Trengo side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Re:amaze leads on lower entry price; Trengo leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Re:amaze
Customer service and live chat for e-commerce brands
Best for you if:
- • You want excellent e-commerce integration
Trengo
All-in-one customer engagement platform
Best for you if:
- • You want excellent WhatsApp integration
| At a Glance | Re:amaze | Trengo |
|---|---|---|
Starts at | From $29/user/mo, billed monthly Basic plan | From $299/mo, billed monthly Boost plan |
Category | Customer Support Chatbots | Customer Support Communication |
Rating | 3.4/5 Trustpilot 1.5 · G2 4.6 · Capterra 4.8 486 reviews | 4.3/5 G2 4.4 · Capterra 4.1 272 reviews |
Free plan | No | No |
Watch out for | n/a | Broadcasting and voice calling are separate paid add-ons |
Choose Re:amaze or Trengo?
Choose Re:amaze if
- You want excellent e-commerce integration
- You want order context always visible
- Budget matters ($29/user/mo, billed monthly vs $299/mo, billed monthly)
Choose Trengo if
- You want excellent WhatsApp integration
- You want good team collaboration
In-Depth Analysis
Re:amaze
Customer service and live chat for e-commerce brands
Re:amaze offers a competitive pricing structure for e-commerce brands, with its 'Basic' tier at $29/user/month providing a solid foundation of essential customer service tools.
Strengths
- Pro: Excellent e-commerce integration
- Pro: Order context always visible
- Pro: Good automation tools
Weaknesses
- Con: Less suitable for non-e-commerce
- Con: Reporting could be more detailed
- Con: Steeper learning curve for chatbots
Key features
Trengo
All-in-one customer engagement platform
Trengo's pricing looks simple on the surface, two published plans at €299/month (Boost) and €499/month (Pro), but the real cost is in the add-ons.
Watch out
Broadcasting and voice calling are separate paid add-ons
Strengths
- Pro: Excellent WhatsApp integration
- Pro: Good team collaboration
- Pro: Easy automation setup
Weaknesses
- Con: Can get expensive with many channels
- Con: Analytics are basic
- Con: Mobile app needs improvement
Key features
Plans and prices: Re:amaze vs Trengo
| Tool | Plans and prices | Source |
|---|---|---|
| Re:amaze |
| reamaze.com/pricing read Oct 14, 2026 |
| Trengo |
| trengo.com/pricing read Oct 12, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Re:amaze pricing and Trengo pricing.
Key Takeaways
Re:amaze
- Lower entry price: $29/user/mo, billed monthly vs $299/mo, billed monthly
Trengo
- Higher user rating: 4.3/5 vs 3.4/5
What the data shows
On the data below, Re:amaze leads on lower entry price; Trengo leads on higher user rating. We do not name an overall winner for this pair.
- Trengo has the higher user rating (3.4/5 from 486 reviews for Re:amaze, 4.3/5 from 272 reviews for Trengo).
- Re:amaze has the lower entry price: $29/user/mo, billed monthly (Basic) against $299/mo, billed monthly (Boost) for Trengo.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Re:amaze and Trengo compare in 2026?
On the data below, Re:amaze leads on lower entry price; Trengo leads on higher user rating. We do not name an overall winner for this pair. Trengo has the higher user rating (3.4/5 from 486 reviews for Re:amaze, 4.3/5 from 272 reviews for Trengo). Re:amaze has the lower entry price: $29/user/mo, billed monthly (Basic) against $299/mo, billed monthly (Boost) for Trengo.
What are Re:amaze and Trengo used for?
Re:amaze: Customer service and live chat for e-commerce brands. Trengo: All-in-one customer engagement platform.
What does Re:amaze cost vs Trengo?
Re:amaze's cheapest paid plan is Basic at $29/user/mo, billed monthly. Trengo's cheapest paid plan is Boost at $299/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 14, 2026.
What's the main difference between Re:amaze and Trengo?
Re:amaze's main strength: excellent e-commerce integration. Trengo's main strength: excellent WhatsApp integration.