SiteMinder vs Thynk Hospitality CRM: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for SiteMinder and Thynk Hospitality CRM side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
SiteMinder
Redefine guest acquisition and revenue management to put your hotel in demand.
Best for you if:
- • You want increases occupancy and revenue for hotels
Thynk Hospitality CRM
The hospitality commercial platform powered by Salesforce CRM for B2B, Meetings & Events, and Group sales.
Best for you if:
- • You want leverages the robust capabilities of Salesforce CRM
| At a Glance | SiteMinder | Thynk Hospitality CRM |
|---|---|---|
Starts at | From $85/mo, billed monthly SiteMinder plan | Not published |
Category | Revenue Management Hotel Management | Hotel Management Revenue Management |
Rating | 4.2/5 Trustpilot 4.1 · Capterra 4.2 · SourceForge 4.3 805 reviews | n/a |
Free plan | No | No |
Watch out for | Metasearch 'Demand Plus' is an add-on | n/a |
Choose SiteMinder or Thynk Hospitality CRM?
Choose SiteMinder if
- You want increases occupancy and revenue for hotels
- You want reduces time spent on managing rates and distribution
- You work in revenue management, not hotel management
Choose Thynk Hospitality CRM if
- You want leverages the robust capabilities of Salesforce CRM
- You want significantly improves win rates, forecast accuracy, and sales productivity
- You work in hotel management, not revenue management
In-Depth Analysis
SiteMinder
Redefine guest acquisition and revenue management to put your hotel in demand.
The 'per month+' notation for the SiteMinder and SiteMinder Plus tiers suggests additional costs, which can quickly make it expensive.
Watch out
Metasearch 'Demand Plus' is an add-on
Strengths
- Pro: Increases occupancy and revenue for hotels.
- Pro: Reduces time spent on managing rates and distribution.
- Pro: Provides data-driven insights and AI-powered pricing recommendations.
- Pro: Offers a unified platform for multiple hotel operations.
- Pro: Extensive network of booking channels for global reach.
Weaknesses
- Con: Customer support is frequently criticized as slow and ticket-only, with reviewers reporting waits of weeks or even months for resolutions while still being billed full rate, and staff described as helpful only on trivial issues.
- Con: Pricing is charged per room with no meaningful low-end tier, making it a poor fit for very small operators of roughly five rooms or fewer where the subscription cost outweighs the benefit.
- Con: The direct booking engine offers limited website templates and little design customization, and its native booking button lacks features found on the OTA-facing buttons.
- Con: Reviewers report the mobile interface and OTA syncing can be slow, with reservations not always updating automatically and occasionally forcing manual corrections.
Key features
Thynk Hospitality CRM
The hospitality commercial platform powered by Salesforce CRM for B2B, Meetings & Events, and Group sales.
Strengths
- Pro: Leverages the robust capabilities of Salesforce CRM.
- Pro: Significantly improves win rates, forecast accuracy, and sales productivity.
- Pro: Unifies sales and MICE teams across multiple properties.
- Pro: Provides deep insights for data-driven decision-making.
- Pro: Seamlessly integrates with existing Property Management Systems (PMS).
Weaknesses
- Con: Specific pricing details are not publicly available.
- Con: Requires integration with existing systems, which may involve setup time.
- Con: Primarily focused on B2B, Meetings & Events, and Group sales, rather than individual transient bookings.
Key features
Plans and prices: SiteMinder vs Thynk Hospitality CRM
| Tool | Plans and prices | Source |
|---|---|---|
| SiteMinder |
| siteminder.com/pricing |
| Thynk Hospitality CRM | No plan prices on file | thynk.cloud |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on SiteMinder pricing and Thynk Hospitality CRM pricing.
Key Takeaways
SiteMinder
- Choose if you want redefine guest acquisition and revenue management to put your hotel in demand
Thynk Hospitality CRM
- Choose if you want the hospitality commercial platform powered by Salesforce CRM for B2B, Meetings & Events, and Group sales
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- Only SiteMinder has a published user rating (4.2/5 from 805 reviews); Thynk Hospitality CRM has none we can show.
- SiteMinder starts at $85/mo, billed monthly; Thynk Hospitality CRM has no public paid plan price on file.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do SiteMinder and Thynk Hospitality CRM compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. Only SiteMinder has a published user rating (4.2/5 from 805 reviews); Thynk Hospitality CRM has none we can show. SiteMinder starts at $85/mo, billed monthly; Thynk Hospitality CRM has no public paid plan price on file.
What are SiteMinder and Thynk Hospitality CRM used for?
SiteMinder: Redefine guest acquisition and revenue management to put your hotel in demand. Thynk Hospitality CRM: The hospitality commercial platform powered by Salesforce CRM for B2B, Meetings & Events, and Group sales.
What does SiteMinder cost vs Thynk Hospitality CRM?
SiteMinder's cheapest paid plan is SiteMinder at $85/mo, billed monthly. Thynk Hospitality CRM has no public paid-plan price on file.
What's the main difference between SiteMinder and Thynk Hospitality CRM?
SiteMinder's main strength: increases occupancy and revenue for hotels. Thynk Hospitality CRM's main strength: leverages the robust capabilities of Salesforce CRM.