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SiteMinder vs TravelClick (Amadeus): Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for SiteMinder and TravelClick (Amadeus) side by side. This page compares data; it is not a hands-on review.

On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 817 user reviews compared

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

SiteMinder

Redefine guest acquisition and revenue management to put your hotel in demand.

Best for you if:

  • • You want increases occupancy and revenue for hotels

TravelClick (Amadeus)

Comprehensive hospitality technology solutions for driving demand, operational excellence, and guest loyalty.

Best for you if:

  • • You want reduces dependency on OTAs and associated intermediation costs
At a glance: SiteMinder vs TravelClick (Amadeus)
At a Glance
SiteMinder SiteMinder
TravelClick (Amadeus) TravelClick (Amadeus)
Starts at
From $85/mo, billed monthly SiteMinder plan
Not published
Category
Revenue Management Hotel Management
Hotel Management Revenue Management
Rating
4.2/5 Trustpilot 4.1 · Capterra 4.2 · SourceForge 4.3 805 reviews 3.7/5 G2 3.7 12 reviews
Free plan
No No
Watch out for
Metasearch 'Demand Plus' is an add-on n/a

Choose SiteMinder or TravelClick (Amadeus)?

SiteMinder

Choose SiteMinder if

  • You want increases occupancy and revenue for hotels
  • You want reduces time spent on managing rates and distribution
  • You work in revenue management, not hotel management
TravelClick (Amadeus)

Choose TravelClick (Amadeus) if

  • You want reduces dependency on OTAs and associated intermediation costs
  • You want increases direct bookings and balances reservation channels
  • You work in hotel management, not revenue management

In-Depth Analysis

SiteMinder SiteMinder

Redefine guest acquisition and revenue management to put your hotel in demand.

Fair value

The 'per month+' notation for the SiteMinder and SiteMinder Plus tiers suggests additional costs, which can quickly make it expensive.

Watch out

Metasearch 'Demand Plus' is an add-on

Strengths

  • Pro: Increases occupancy and revenue for hotels.
  • Pro: Reduces time spent on managing rates and distribution.
  • Pro: Provides data-driven insights and AI-powered pricing recommendations.
  • Pro: Offers a unified platform for multiple hotel operations.
  • Pro: Extensive network of booking channels for global reach.

Weaknesses

  • Con: Customer support is frequently criticized as slow and ticket-only, with reviewers reporting waits of weeks or even months for resolutions while still being billed full rate, and staff described as helpful only on trivial issues.
  • Con: Pricing is charged per room with no meaningful low-end tier, making it a poor fit for very small operators of roughly five rooms or fewer where the subscription cost outweighs the benefit.
  • Con: The direct booking engine offers limited website templates and little design customization, and its native booking button lacks features found on the OTA-facing buttons.
  • Con: Reviewers report the mobile interface and OTA syncing can be slow, with reservations not always updating automatically and occasionally forcing manual corrections.

Key features

Channel Manager (450+ booking channels) Direct Bookings (commission-free booking engine) Metasearch (Google, Trivago, Tripadvisor visibility) GDS (Global Distribution System) connectivity Dynamic Revenue Plus (AI-powered pricing recommendations) Business Intelligence (real-time reporting and competitor insights)

TravelClick (Amadeus) TravelClick (Amadeus)

Comprehensive hospitality technology solutions for driving demand, operational excellence, and guest loyalty.

Strengths

  • Pro: Reduces dependency on OTAs and associated intermediation costs.
  • Pro: Increases direct bookings and balances reservation channels.
  • Pro: Provides real-time data and insights for strategic decision-making.
  • Pro: Offers scalable solutions for various hotel sizes and chains.
  • Pro: Streamlines revenue management and operational efficiency.

Weaknesses

  • Con: Specific pricing details are not publicly available.
  • Con: Requires integration with existing hotel systems for full functionality.
  • Con: May have a learning curve for new users due to its comprehensive nature.

Key features

iHotelier Central Reservations System (CRS) iHotelier Booking Engine iHotelier Call Center iHOS, Integrated Channel Management VoicePro™ dedicated voice reservation solution GDS Connectivity for global distribution

Plans and prices: SiteMinder vs TravelClick (Amadeus)

Plans and prices of SiteMinder and TravelClick (Amadeus), as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
SiteMinder
  • SiteMinder: $85/mo, billed monthly
  • SiteMinder Plus: $119/mo, billed monthly
  • SiteMinder Groups and Chains: Custom pricing
siteminder.com/pricing
TravelClick (Amadeus) No plan prices on file travelclick.com/upgrade

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on SiteMinder pricing and TravelClick (Amadeus) pricing.

Key Takeaways

SiteMinder

  • Choose if you want redefine guest acquisition and revenue management to put your hotel in demand

TravelClick (Amadeus)

  • Choose if you want comprehensive hospitality technology solutions for driving demand, operational excellence, and guest loyalty

What the data shows

On the data below the two are close or not directly comparable, so we do not name a winner for this pair.

  • User ratings rest on too few reviews to rank (4.2/5 from 805 reviews for SiteMinder, 3.7/5 from 12 reviews for TravelClick (Amadeus); we compare ratings only above 20 reviews on both sides).
  • SiteMinder starts at $85/mo, billed monthly; TravelClick (Amadeus) has no public paid plan price on file.

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do SiteMinder and TravelClick (Amadeus) compare in 2026?

On the data below the two are close or not directly comparable, so we do not name a winner for this pair. User ratings rest on too few reviews to rank (4.2/5 from 805 reviews for SiteMinder, 3.7/5 from 12 reviews for TravelClick (Amadeus); we compare ratings only above 20 reviews on both sides). SiteMinder starts at $85/mo, billed monthly; TravelClick (Amadeus) has no public paid plan price on file.

What are SiteMinder and TravelClick (Amadeus) used for?

SiteMinder: Redefine guest acquisition and revenue management to put your hotel in demand. TravelClick (Amadeus): Comprehensive hospitality technology solutions for driving demand, operational excellence, and guest loyalty.

What does SiteMinder cost vs TravelClick (Amadeus)?

SiteMinder's cheapest paid plan is SiteMinder at $85/mo, billed monthly. TravelClick (Amadeus) has no public paid-plan price on file.

What's the main difference between SiteMinder and TravelClick (Amadeus)?

SiteMinder's main strength: increases occupancy and revenue for hotels. TravelClick (Amadeus)'s main strength: reduces dependency on OTAs and associated intermediation costs.

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