SkipCalls vs Smith.ai: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for SkipCalls and Smith.ai side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, SkipCalls leads on lower entry price; Smith.ai leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
SkipCalls
Answer calls 24/7, book appointments, and keep service businesses in the loop
Best for you if:
- • Small service businesses (contractors, salons, law firms, home services) that miss calls while working
Smith.ai
24/7 AI and live agents for calls, leads, and scheduling
Best for you if:
- • You want a free tier before you commit
| At a Glance | SkipCalls | Smith.ai |
|---|---|---|
Starts at | From $29.99/mo, billed monthly Starter plan | Free plan, paid from $150/mo, billed monthly Pro plan |
Category | Call Center AI for Customer Service | Customer Support AI Assistants |
Rating | n/a | 4.9/5 G2 4.9 · Capterra 4.9 · SourceForge 5.0 139 reviews |
Free plan | No | Yes |
Watch out for | n/a | Extra calls beyond the plan cost $3.00 each on Free and $2.10 to $2.50 each on paid plans |
Choose SkipCalls or Smith.ai?
Choose SkipCalls if
- Small service businesses (contractors, salons, law firms, home services) that miss calls while working
- You want answer calls 24/7, book appointments, and keep service businesses in the loop
- Budget matters ($29.99/mo, billed monthly vs $150/mo, billed monthly)
- You work in call center, not customer support
Choose Smith.ai if
- You want a free tier before you commit
- You want ensures 24/7 call coverage, eliminating missed opportunities
- You want combines AI efficiency with human empathy for superior caller experience
- You work in customer support, not call center
In-Depth Analysis
SkipCalls
Answer calls 24/7, book appointments, and keep service businesses in the loop
The pricing is fair and competitive for small service businesses.
Key features
Smith.ai
24/7 AI and live agents for calls, leads, and scheduling
Smith.ai's AI Receptionist starts free (25 real calls a month, then $3.00 per call), and Pro starts at $150/month for 75 calls, about $2 per call, dropping to about $1.67 per call at 300 calls.
Watch out
Extra calls beyond the plan cost $3.00 each on Free and $2.10 to $2.50 each on paid plans
Strengths
- Pro: Ensures 24/7 call coverage, eliminating missed opportunities.
- Pro: Combines AI efficiency with human empathy for superior caller experience.
- Pro: Significantly reduces costs compared to hiring an in-house receptionist.
- Pro: Automates lead qualification and appointment scheduling, saving staff time.
- Pro: Offers deep integrations with existing business tools for seamless workflows.
Weaknesses
- Con: Custom integrations and advanced AI optimization are primarily exclusive to annual plans.
- Con: Monthly plans have unused calls expire and incur overage charges.
- Con: AI-only scheduling is limited to integrated calendars, requiring live agents for other platforms.
Key features
Plans and prices: SkipCalls vs Smith.ai
| Tool | Plans and prices | Source |
|---|---|---|
| SkipCalls |
| skipcalls.com/pricing read Oct 21, 2026 |
| Smith.ai |
| smith.ai/pricing/ai-receptionist read Nov 1, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on SkipCalls pricing and Smith.ai pricing.
Key Takeaways
SkipCalls
- Lower entry price: $29.99/mo, billed monthly vs $150/mo, billed monthly
Smith.ai
- Has a free plan
What the data shows
On the data below, SkipCalls leads on lower entry price; Smith.ai leads on a free plan. We do not name an overall winner for this pair.
- Only Smith.ai has a published user rating (4.9/5 from 139 reviews); SkipCalls has none we can show.
- SkipCalls has the lower entry price: $29.99/mo, billed monthly (Starter) against $150/mo, billed monthly (Pro) for Smith.ai.
- Only Smith.ai has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do SkipCalls and Smith.ai compare in 2026?
On the data below, SkipCalls leads on lower entry price; Smith.ai leads on a free plan. We do not name an overall winner for this pair. Only Smith.ai has a published user rating (4.9/5 from 139 reviews); SkipCalls has none we can show. SkipCalls has the lower entry price: $29.99/mo, billed monthly (Starter) against $150/mo, billed monthly (Pro) for Smith.ai. Only Smith.ai has a free plan.
What are SkipCalls and Smith.ai used for?
SkipCalls: Answer calls 24/7, book appointments, and keep service businesses in the loop. Smith.ai: 24/7 AI and live agents for calls, leads, and scheduling.
What does SkipCalls cost vs Smith.ai?
SkipCalls's cheapest paid plan is Starter at $29.99/mo, billed monthly. Smith.ai's cheapest paid plan is Pro at $150/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between SkipCalls and Smith.ai?
SkipCalls focuses on answer calls 24/7, book appointments, and keep service businesses in the loop. Smith.ai's main strength: ensures 24/7 call coverage, eliminating missed opportunities.