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Smartlook vs Crazy Egg: Which Should You Choose in 2026?

Choosing between Smartlook and Crazy Egg comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

By Toolradar Team · Last updated May 3, 2026 · Methodology

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

Smartlook

Session recordings and behavior analytics

Best for you if:

    0
  • • You need screen recording features specifically
  • Smartlook is a product analytics tool with session recordings
  • It combines quantitative analytics with qualitative insights

Crazy Egg

Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.

Best for you if:

    0
  • • You need web analytics features specifically
  • Heatmap and user behavior analytics
  • See where users click and scroll
At a Glance
SmartlookSmartlook
Crazy EggCrazy Egg
Price
Free + PaidFree + Paid
Best For
Screen RecordingWeb Analytics
Rating
FeatureSmartlookCrazy Egg
Pricing ModelFreemiumFreemium
Community RatingNo ratings yetNo ratings yet
Total Reviews00
Community Upvotes
0
0
Categories
Screen RecordingWeb Analytics
Web AnalyticsHeatmaps

How Smartlook and Crazy Egg Compare

Smartlook

Session recordings and behavior analytics

Free tier available

Crazy Egg

Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.

Free tier available

Smartlook is a screen recording tool. Crazy Egg is in web analytics.

Who Should Use What?

On a budget?

Both are freemium. Compare plans on their websites.

Go with: Smartlook

Want the highest-rated option?

Neither has user reviews yet.

Go with: Smartlook

Value user reviews?

Neither has user reviews yet.

Go with: Smartlook

3 Questions to Help You Decide

1

What's your budget?

Both are freemium. Pricing won't help you decide here.

2

What's your use case?

Smartlook is a screen recording tool. Crazy Egg is in web analytics. Pick the category that matches your needs.

3

How important are ratings?

Neither has user reviews yet.

Key Takeaways

Smartlook

    0
  • Free tier available
  • Our pick for this comparison

Crazy Egg

  • Better fit for web analytics

The Bottom Line

Smartlook is our pick.

Frequently Asked Questions

Is Smartlook or Crazy Egg better?

Smartlook is rated high in our evaluation. Both are freemium.

What are Smartlook and Crazy Egg used for?

Smartlook: Session recordings and behavior analytics. Crazy Egg: Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior..

What does Smartlook cost vs Crazy Egg?

Smartlook is freemium (free tier + paid plans). Crazy Egg is freemium (free tier + paid plans). Visit their websites for detailed pricing.

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