Smile.io vs Friendbuy: Which Should You Choose in 2026?
Choosing between Smile.io and Friendbuy comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Smile.io
The leading loyalty platform for Shopify brands to boost repeat purchases and maximize customer lifetime value.
Best for you if:
- • You want the higher-rated option (7.9/10 vs 0.0/10)
- • You need loyalty programs features specifically
- • Builds and manages customer loyalty programs for Shopify brands.
- • Increases repeat purchases and customer lifetime value (CLV).
Friendbuy
Referral program platform
Best for you if:
- • You need referral marketing features specifically
- • You need referral program platform
- • You need professional-grade features
| At a Glance | ||
|---|---|---|
Price | Paid | Paid |
Best For | Loyalty Programs | Referral Marketing |
Rating | 79/100 | —/100 |
| Feature | Smile.io | Friendbuy |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | 79 | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 122 |
| Categories | Loyalty ProgramsE-commerce Platforms | Referral MarketingLoyalty Programs |
Understanding the Differences
Both Smile.io and Friendbuy solve similar problems, but they approach them differently.Smile.io positions itself as "the leading loyalty platform for shopify brands to boost repeat purchases and maximize customer lifetime value." while Friendbuyfocuses on "referral program platform". These differences matter depending on what you're trying to accomplish.
When to Choose Smile.io
Smile.io makes sense if you're looking for a comprehensive paid solution. With a score of 79/100, it's our top pick in this comparison.
When to Choose Friendbuy
Friendbuy is worth considering if you need a professional-grade tool.
Who Should Use What?
Bootstrapped or small team?
Neither is free, but both have their value. Test them both and see which clicks.
We'd pick: Friendbuy
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Smile.io handles scale better in our testing.
We'd pick: Smile.io
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Smile.io is built for organizations like yours.
We'd pick: Smile.io
Still not sure? Answer these 3 questions
How much can you spend?
Both are paid tools. If money isn't the issue, go with Smile.io—it scored higher.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Smile.io higher (79/100). But the community has upvoted Friendbuy more (122 votes). Pick your source of truth.
Key Takeaways
What Smile.io Does Better
- Higher overall score (79/100)
- Our recommendation for most use cases
Consider Friendbuy If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Smile.io (79/100). But the honest answer is that "better" depends on your situation. Smile.io scores higher in our analysis, but Friendbuy might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Smile.io or Friendbuy better?
Based on our analysis, Smile.io scores higher with 79/100. Smile.io ispaid while Friendbuy is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Smile.io to Friendbuy easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Smile.io and Friendbuy offer free trials?
Most software in this category offers free trials or free tiers. Smile.io is paid with potential trial.Friendbuy is paid with potential trial. Visit their websites for current trial offers.