Sunoh vs Heidi Health: Which is Better in 2026?
Choosing between Sunoh and Heidi Health comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Sunoh is our overall pick for AI assistants workflows. Pick Heidi Health if you need a free tier to start with.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Sunoh
AI medical scribe that drafts notes and assists with orders
Best for you if:
- • Ambient AI scribe at a published promotional rate.
- • Sunoh cites 100,000-plus providers. BAA included. eClinicalWorks / healow family.
Heidi Health
AI care partner: ambient scribe, voice dictation, and evidence
Best for you if:
- • You want to try before committing
- • Ambient AI scribe with a permanent Free plan: unlimited standard-template notes and cited clinical evidence.
- • Clinician and Practice add advanced templates, Ask Heidi, team sharing, and EHR integration. 14-day trial on paid plans.
| At a Glance | ||
|---|---|---|
Starts at | $149/moStandard | FreeFree tier available |
Best For | AI Assistants | AI Assistants |
Rating | - | - |
Free plan | No | Yes |
Choose Sunoh or Heidi Health?
Choose Sunoh if
AI medical scribe that drafts notes and assists with orders
- Published price: promotional rate, BAA included, no long-term commitment advertised.
- Integrations listed: athenahealth, Cerner, eClinicalWorks, Epic, ModMed, Practice Fusion, Tebra, plus a browser EHR Sync extension.
- iOS, Android, and web. Order-entry assist for labs, imaging, meds, and follow-up.
Choose Heidi Health if
AI care partner: ambient scribe, voice dictation, and evidence
- Permanent Free plan with unlimited standard-template notes and unlimited sidebar Evidence with citations.
- Clinician and Practice add unlimited advanced templates, Ask Heidi, and (on Practice) full EHR integration and team sharing.
- HIPAA, GDPR, SOC 2 Type 2, and ISO 27001 are documented. A 14-day trial covers paid plans.
- You want a free tier before you commit
| Feature | Sunoh | Heidi Health |
|---|---|---|
| Pricing Model | Paid | Freemium |
| User Rating | No ratings yet | No ratings yet |
| Categories | AI AssistantsTranscription | AI AssistantsTranscription |
In-Depth Analysis
Sunoh
AI medical scribe that drafts notes and assists with orders
At $149 per user per month, Sunoh is priced at the higher end of the ambient AI scribe market, though it is not unreasonable given the included implementation, support, and BAA.
Watch out
No annual billing discount available
Strengths
- +Published price: promotional rate, BAA included, no long-term commitment advertised.
- +Integrations listed: athenahealth, Cerner, eClinicalWorks, Epic, ModMed, Practice Fusion, Tebra, plus a browser EHR Sync extension.
- +iOS, Android, and web. Order-entry assist for labs, imaging, meds, and follow-up.
Weaknesses
- -The promotional rate is marked as limited-time. Consider the standard rate if the promotion ends.
- -Deepest write-back is into eClinicalWorks. A health system on Epic should shortlist other solutions first.
Key features
Heidi Health
AI care partner: ambient scribe, voice dictation, and evidence
Heidi Health's pricing is currently listed as entirely free, which is extremely generous compared to typical AI scribe tools that charge per provider or per encounter.
Watch out
Usage caps on free tier (e.g., visits/month)
Strengths
- +Permanent Free plan with unlimited standard-template notes and unlimited sidebar Evidence with citations.
- +Clinician and Practice add unlimited advanced templates, Ask Heidi, and (on Practice) full EHR integration and team sharing.
- +HIPAA, GDPR, SOC 2 Type 2, and ISO 27001 are documented. A 14-day trial covers paid plans.
Weaknesses
- -Free is capped at 10 advanced actions a month (custom templates, Ask Heidi, form fill, session linking).
- -Paid Clinician and Practice dollars are regional. The public US pricing page does not always print a single dollar figure.
Key features
Pricing: Sunoh vs Heidi Health
| Plan | Sunoh | Heidi Health |
|---|---|---|
| Tier 1 | $149 per user per month Standard | Free Free |
Pricing verified from each vendor's public pricing page. Compare in detail on Sunoh pricing and Heidi Health pricing.
Who Should Use What?
On a budget?
Heidi Health has a free tier. Sunoh is paid only.
Go with: Heidi Health
Want the highest-rated option?
Neither has ratings yet.
Too early to call on ratings — compare on features and pricing.
Value user reviews?
Neither has ratings yet.
Too early to call — neither has ratings yet.
3 Questions to Help You Decide
What's your budget?
Sunoh is paid. Heidi Health is freemium. Heidi Health lets you start free.
What's your use case?
Both are ai assistants tools. Compare their specific features to decide.
How important are ratings?
Neither has ratings yet.
Key Takeaways
Sunoh
- Our pick for this comparison
Heidi Health
- Has a free tier
The Bottom Line
Sunoh is our pick. Heidi Health has a free tier if you want to test without paying.
Frequently Asked Questions
Is Sunoh or Heidi Health better?
Sunoh is rated in our evaluation. Sunoh is paid and Heidi Health is freemium.
What are Sunoh and Heidi Health used for?
Sunoh: AI medical scribe that drafts notes and assists with orders. Heidi Health: AI care partner: ambient scribe, voice dictation, and evidence.
What does Sunoh cost vs Heidi Health?
Sunoh is a paid tool. Heidi Health is freemium (free tier + paid plans). Visit their websites for detailed pricing.
