UserFeedback vs Formbricks: Which Should You Choose in 2026?
Choosing between UserFeedback and Formbricks comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
UserFeedback
Collect website feedback instantly
Best for you if:
- • WordPress survey and feedback plugin
- • Target surveys to specific pages or users
Formbricks
Open source surveys
Best for you if:
- • You want the higher-rated option (8.1/10 vs 0.0/10)
- • You want to try before committing
- • Open-source survey and feedback platform
- • In-app surveys and website widgets
| At a Glance |  UserFeedback |  Formbricks |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Survey Tools | Survey Tools |
Rating | —/100 | 81/100 |
| Feature | UserFeedback | Formbricks |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | 81 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 32 |
| Categories | Survey ToolsWeb Analytics | Survey ToolsProduct Analytics |
Understanding the Differences
Both UserFeedback and Formbricks solve similar problems, but they approach them differently.UserFeedback positions itself as "collect website feedback instantly" while Formbricksfocuses on "open source surveys". These differences matter depending on what you're trying to accomplish.
When to Choose UserFeedback
UserFeedback makes sense if you're looking for a comprehensive paid solution.
When to Choose Formbricks
Formbricks is worth considering if you need a flexible option with both free and paid tiers tool. Scoring 81/100, it edges ahead in our evaluation.
Who Should Use What?
Bootstrapped or small team?
Formbricks won't cost you anything to start, which is exactly what early-stage teams need.
We'd pick: Formbricks
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Formbricks is built for teams that are leveling up.
We'd pick: Formbricks
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. UserFeedback is built for organizations like yours.
We'd pick: UserFeedback
Still not sure? Answer these 3 questions
How much can you spend?
Want to test first? Formbricks has a free tier to get you started.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Formbricks higher (81/100). But the community has upvoted Formbricks more (32 votes). Pick your source of truth.
Key Takeaways
What Formbricks Does Better
- Higher overall score (81/100)
- More community upvotes
- Our recommendation for most use cases
Consider UserFeedback If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Formbricks (81/100). But the honest answer is that "better" depends on your situation. Formbricks scores higher in our analysis, but UserFeedback might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is UserFeedback or Formbricks better?
Based on our analysis, Formbricks scores higher with 81/100. UserFeedback ispaid while Formbricks is freemium. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from UserFeedback to Formbricks easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do UserFeedback and Formbricks offer free trials?
Most software in this category offers free trials or free tiers. UserFeedback is paid with potential trial.Formbricks is freemium with a free tier. Visit their websites for current trial offers.