Skip to content

Vertafore AMS360 vs HawkSoft: Which is Better in 2026?

Choosing between Vertafore AMS360 and HawkSoft comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: Vertafore AMS360 wins this matchup. HubSpot is our overall CRM pick. HubSpot is our free CRM pick. Pick HawkSoft if you need its specific feature set.

Methodology
Editor reviewed 1,215 user reviews compared

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

Vertafore AMS360

Comprehensive insurance software solutions for agencies, carriers, and MGAs, leveraging AI for enhanced efficiency.

Best for you if:

  • • You want streamlines complex agency operations

HawkSoft

Empower your insurance agency with an intuitive and efficient management system.

Best for you if:

  • • You want high recommendation rate from users
At a Glance
Vertafore AMS360Vertafore AMS360
HawkSoftHawkSoft
Starts at
Custom
Custom
Category
CRM Practice Management
CRM Workflow Automation
Rating
4.3/5 G2 4.3 1,067 reviews4.7/5 G2 4.8 · Capterra 4.5 148 reviews
Free plan
No No

Choose Vertafore AMS360 or HawkSoft?

Vertafore AMS360

Choose Vertafore AMS360 if

  • You want streamlines complex agency operations
  • You want offers mobile access for on-the-go management
HawkSoft

Choose HawkSoft if

  • You want high recommendation rate from users
  • You want strong focus on customer support with high first-call resolution

In-Depth Analysis

Vertafore AMS360Vertafore AMS360

Comprehensive insurance software solutions for agencies, carriers, and MGAs, leveraging AI for enhanced efficiency.

Strengths

  • Pro: Streamlines complex agency operations.
  • Pro: Offers mobile access for on-the-go management.
  • Pro: Integrates with CRM for improved sales efficiency.
  • Pro: Facilitates faster document signing with DocuSign integration.
  • Pro: Supports commercial submissions for a game-changing quote experience.

Weaknesses

  • Con: Specific pricing details are not publicly available.
  • Con: Requires integration with other Vertafore products for full ecosystem benefits.

Key features

Foundational insurance management system CRM and AMS360 synchronization (AMS360 Connect) Secure mobile access (AMS360 Mobile) Commercial submissions management DocuSign product integration for e-signatures

HawkSoftHawkSoft

Empower your insurance agency with an intuitive and efficient management system.

Strengths

  • Pro: High recommendation rate from users
  • Pro: Strong focus on customer support with high first-call resolution
  • Pro: Designed to be simple, fast, efficient, and effective for agents
  • Pro: Privately-owned, prioritizing customer and employee needs over external stakeholders
  • Pro: Promises investment pays for itself within the first year

Weaknesses

  • Con: Specific pricing details are not publicly available
  • Con: No explicit mention of integrations with other insurance-specific tools or general business software

Key features

Retention Alerts for proactive client service Lead Management for sales pipeline tracking Cross-sell and Upsell reports Batch email, letter, and text message communications Scheduled communications Actionable agency vital reports (close ratio, policies per client, commissions, retention)

Key Takeaways

Vertafore AMS360

  • Larger review base (1,067 reviews)
  • Our pick for this comparison

HawkSoft

  • Higher user rating: 4.7/5 vs 4.3/5

The Bottom Line

Vertafore AMS360 wins this matchup. HubSpot is our overall CRM pick. HubSpot is our free CRM pick.

Frequently Asked Questions

Is Vertafore AMS360 or HawkSoft better in 2026?

Vertafore AMS360 wins this matchup. HubSpot is our overall CRM pick. HubSpot is our free CRM pick. Pick Vertafore AMS360 for CRM workflows (main strength: streamlines complex agency operations). Pick HawkSoft for CRM workflows (main strength: high recommendation rate from users).

What are Vertafore AMS360 and HawkSoft used for?

Vertafore AMS360: Comprehensive insurance software solutions for agencies, carriers, and MGAs, leveraging AI for enhanced efficiency. HawkSoft: Empower your insurance agency with an intuitive and efficient management system.

What does Vertafore AMS360 cost vs HawkSoft?

Vertafore AMS360 pricing is on their site. HawkSoft pricing is on their site.

What's the main difference between Vertafore AMS360 and HawkSoft?

Vertafore AMS360's main strength: streamlines complex agency operations. HawkSoft's main strength: high recommendation rate from users.

Related Comparisons & Resources

Compare other tools