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Vertafore AMS360 vs HawkSoft: Which is Better in 2026?

Choosing between Vertafore AMS360 and HawkSoft comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: Vertafore AMS360 is our overall pick for CRM workflows. Pick HawkSoft if you need its specific feature set.

··Methodology
Editor reviewed0 verified reviews comparedPricing checked May 2026

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

Vertafore AMS360

Comprehensive insurance software solutions for agencies, carriers, and MGAs, leveraging AI for enhanced efficiency.

Best for you if:

  • Comprehensive insurance management system for agencies.
  • Automates and simplifies insurance operations with AI-powered tools.

HawkSoft

Empower your insurance agency with an intuitive and efficient management system.

Best for you if:

  • Comprehensive agency management system for insurance agencies.
  • Focuses on client retention, business growth, and performance measurement.
At a Glance
Vertafore AMS360Vertafore AMS360
HawkSoftHawkSoft
Starts at
Paid
Paid
Best For
CRMCRM
Rating
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Choose Vertafore AMS360 or HawkSoft?

Vertafore AMS360

Choose Vertafore AMS360 if

Comprehensive insurance software solutions for agencies, carriers, and MGAs, leveraging AI for enhanced efficiency.

  • Streamlines complex agency operations.
  • Offers mobile access for on-the-go management.
  • Integrates with CRM for improved sales efficiency.
HawkSoft

Choose HawkSoft if

Empower your insurance agency with an intuitive and efficient management system.

  • High recommendation rate from users
  • Strong focus on customer support with high first-call resolution
  • Designed to be simple, fast, efficient, and effective for agents
FeatureVertafore AMS360HawkSoft
Pricing ModelPaidPaid
User Rating
4.0/5
891 reviews
4.7/5
145 reviews
Categories
CRMPractice Management
CRMWorkflow Automation

In-Depth Analysis

Vertafore AMS360Vertafore AMS360

Comprehensive insurance software solutions for agencies, carriers, and MGAs, leveraging AI for enhanced efficiency.

Strengths

  • +Streamlines complex agency operations.
  • +Offers mobile access for on-the-go management.
  • +Integrates with CRM for improved sales efficiency.
  • +Facilitates faster document signing with DocuSign integration.
  • +Supports commercial submissions for a game-changing quote experience.

Weaknesses

  • -Specific pricing details are not publicly available.
  • -Requires integration with other Vertafore products for full ecosystem benefits.

Key features

Foundational insurance management systemCRM and AMS360 synchronization (AMS360 Connect)Secure mobile access (AMS360 Mobile)Commercial submissions managementDocuSign product integration for e-signatures
Starts at Paid

HawkSoftHawkSoft

Empower your insurance agency with an intuitive and efficient management system.

Strengths

  • +High recommendation rate from users
  • +Strong focus on customer support with high first-call resolution
  • +Designed to be simple, fast, efficient, and effective for agents
  • +Privately-owned, prioritizing customer and employee needs over external stakeholders
  • +Promises investment pays for itself within the first year

Weaknesses

  • -Specific pricing details are not publicly available
  • -No explicit mention of integrations with other insurance-specific tools or general business software

Key features

Retention Alerts for proactive client serviceLead Management for sales pipeline trackingCross-sell and Upsell reportsBatch email, letter, and text message communicationsScheduled communicationsActionable agency vital reports (close ratio, policies per client, commissions, retention)
Starts at Paid

Who Should Use What?

On a budget?

Both are paid. Compare plans on their websites.

Go with: Vertafore AMS360

Want the highest-rated option?

Neither has user reviews yet.

Go with: Vertafore AMS360

Value user reviews?

Neither has user reviews yet.

Go with: Vertafore AMS360

3 Questions to Help You Decide

1

What's your budget?

Both are paid. Pricing won't help you decide here.

2

What's your use case?

Both are crm tools. Compare their specific features to decide.

3

How important are ratings?

Neither has user reviews yet.

Key Takeaways

Vertafore AMS360

  • Larger review base (891 reviews)
  • Our pick for this comparison

HawkSoft

  • Higher user rating: 4.7/5 vs 4.0/5

The Bottom Line

Vertafore AMS360 is our pick.

Frequently Asked Questions

Is Vertafore AMS360 or HawkSoft better?

Vertafore AMS360 is rated in our evaluation. Both are paid.

What are Vertafore AMS360 and HawkSoft used for?

Vertafore AMS360: Comprehensive insurance software solutions for agencies, carriers, and MGAs, leveraging AI for enhanced efficiency.. HawkSoft: Empower your insurance agency with an intuitive and efficient management system..

What does Vertafore AMS360 cost vs HawkSoft?

Vertafore AMS360 is a paid tool. HawkSoft is a paid tool. Visit their websites for detailed pricing.

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