CometChat Pricing 2026
Plans, hidden costs, and alternatives compared
Cite this data: Toolradar, CometChat pricing verified Sep 2026, toolradar.com/tools/cometchat/pricing
CometChat uses custom pricing.
Verified Sep 2026 from the official pricing page.
Is CometChat worth the price?
The 'Build' tier is generous for small projects with its free offering for up to 100 users.
It's best for developers and startups needing a robust chat solution without upfront costs, but larger businesses will need to contact sales for custom quotes.
Pricing Plans
Free TrialBuild
$0 / month
Everything in all plans, plus:
- All features
- Up to 100 users
- No credit card required
Basic
$ /month
Everything in all plans, plus:
- Rich in-app chat
- Push notifications
- Basic moderation
- Global EDGE network
Advanced
$ /month
Everything in all plans, plus:
- Everything in Basic, Plus
- AI Rule-based moderation
- Email & SMS notifications (with customizable templates)
- Multi-tenancy
- AI smart replies & summaries
- In-depth insights
- HIPAA / BAA
- Advanced search
- Message translation
Enterprise
Contact us
Everything in all plans, plus:
- Everything in Advanced, Plus
- Zero overages
- OpenAI-powered context & prompt based moderation
- OpenAI-powered context & prompt based insights & enrichment
- 10% concurrency included
- Single Sign On (SSO) - SAML, LDAP and more included
- Custom white-label domain (add-on)
- Safety & Compliance
- Professional Services
Included in all plans
- Unlimited messages/month
- Unlimited message storage
- 6 months message retention
- Unlimited images & files storage + retention
Hidden Costs & Gotchas
Potential overage fees if user count exceeds tier limits.
Add-ons like custom white-label domain may incur extra costs.
Enterprise features require direct sales contact for pricing.
How CometChat compares
2 of 3 direct competitors offer a free plan.
CometChat Pricing FAQ
How much does CometChat cost?
CometChat uses custom pricing. Contact CometChat directly for a quote based on your team size and requirements.
Does CometChat have a free plan?
Yes. CometChat offers a free plan called "Build". It includes: All features, Up to 100 users, No credit card required.
Does CometChat offer a free trial?
Yes. CometChat offers a free trial.
What are alternatives to CometChat?
Alternatives to CometChat include Sendbird, PubNub, Kustomer. Sendbird starts at $399/month, billing unit not specified; PubNub starts at $98/month, billing unit not specified; Kustomer starts at $89/user/month.
CometChat alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official CometChat pricing: www.cometchat.com/pricing (verified Sep 2026)
- Cite this data: Toolradar, CometChat pricing verified Sep 2026, toolradar.com/tools/cometchat/pricing
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